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Money & Insurance

Live Oak Bank

100 reviews

4.4100 reviews
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About Live Oak Bank

Data updated
Website
www.liveoak.bank
Category
Money & Insurance
Location
United States · Wilmington
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
82% (9/11)
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Is Live Oak Bank legit?

Live Oak Bank (www.liveoak.bank) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 82% of negative reviews. Last updated 2026-08-10.

What people say

D
Dennis Wiatrak · 3 reviews · Verified · Experienced 2026-06-09 ·

Ease in creating an account

Reply from Live Oak Bank2026-06-24

Dennis, we’re thrilled to hear you had a great experience opening your account. Thanks for choosing Live Oak - we’re here to help you keep growing.

J
Jennifer Lane · 2 reviews · Verified · Experienced 2026-05-25 ·

The site is very easy to use and…

The site is very easy to use and secure, protecting sensitive information.

Reply from Live Oak Bank2026-06-23

Jennifer, thanks for sharing your experience. We’re grateful to have you as part of the Live Oak community!

M
MichelleT · 2 reviews · Verified · Experienced 2026-06-15 ·

I’ve been banking with Live Oak for…

I’ve been banking with Live Oak for years and it’s been a good experience all these years.

Reply from Live Oak Bank2026-06-23

Michelle, we appreciate your support and are glad to hear things continue to go well. Thanks for banking with Live Oak!

G
Gil · 1 review · Verified · Experienced 2026-06-03 ·

Supposed to give $200 for making a…

Supposed to give $200 for making a large deposit and the $200 was not given.

Reply from Live Oak Bank2026-06-22

Hi Gil, Thank you for taking the time to share your feedback. While we’re unable to discuss specific bonus payout details publicly, we’d appreciate the opportunity to take a closer look and provide additional context. We invite you to reach out to our team of Customer Success Managers at (866) 518-0286, Monday through Friday, 8:00am to 11:00pm EST. We look forward to hearing from you.

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Yvonne · 1 review · Verified · Experienced 2026-06-15 ·

Good Old Fashioned Service...No Gimmicks

Friendly user interface...the information you want or need is right there...no clutter. Easy transfers. Good rates.

Reply from Live Oak Bank2026-06-22

Yvonne, thanks for sharing your experience. We’re grateful to have you as part of the Live Oak community!

J
Jeff Wilson · 2 reviews · Verified · Experienced 2026-06-14 ·

Everything that was described

Everything that was described, % rate and transfers has been true

Reply from Live Oak Bank2026-06-23

Jeff, we’re thrilled to hear you are having a great experience. Thanks for choosing Live Oak - we’re here to help you keep growing.

S
Steven · 1 review · Verified · Experienced 2026-06-14 ·

Venue is terrible

Venue is terrible. No slope on seating makes it very hard to see. Will never buy a lawn seat again because of the obstructed views.

Reply from Live Oak Bank2026-06-22

Hi Steven, thank you for sharing your feedback - we’re sorry to hear about your experience. While Live Oak Bank is the naming sponsor of Live Oak Bank Pavilion, we are not involved in the venue’s operations or seating design. For questions or feedback about the venue, we recommend reaching out directly to the pavilion team or Live Nation so they can better assist. We appreciate you taking the time to share your thoughts.

C
Customer · 5 reviews · Verified · Experienced 2026-06-07 ·

Web interface is great

Web interface is great. Rates are great. All you want.

Reply from Live Oak Bank2026-06-22

Thanks for the kind words! We’re proud to be your banking partner and excited to support your journey ahead.

C
Christopher A. Knowles · 3 reviews · Experienced 2026-06-16 ·

Customer Service Great; Interest Rate Not So Much . . .

The good news is that when my account was hacked and $20,000 stolen, Live Oak Bank worked diligently to retrieve it and succeeded. It is an act for which I will be eternally grateful. But their interest rate has continued to fall ever since I opened my account.

Reply from Live Oak Bank2026-06-17

Christopher, thank you for sharing your experience. We’re so glad our team could help support and make your experience a great one.

S
Sasikanth · 1 review · Verified · Experienced 2026-06-02 ·

App is good but it can get better.

Reply from Live Oak Bank2026-06-17

Sasikanth, thanks for sharing your experience. We’ll pass your feedback along to the team - it means a lot.

A
Alexander · 1 review · Verified · Experienced 2026-06-08 ·

Great service

Great service! Very security focused!

Reply from Live Oak Bank2026-06-16

Alexander, thank you for being a Live Oak customer! Thanks for choosing Live Oak - we’re here to help you keep growing.

M
Mike Maloney · 2 reviews · Verified · Experienced 2026-06-07 ·

LOB Really Couldn't be a Better Internet Bank!

Originally attracted to LOB for its very good APY in 2019. Over the years I've been really impressed with the service and efficiency of transaction -- we use the bank to hold all our current, non investment savings and when needed can easily move funds to our checking account on time (usually taking only a single business day. Phone support is fantastic with knowledgable & responsive call center personnel. (Over the years we've several accounts with other internet banks that can't compare to LOB. You will not be disappointed if you move to Love Oak Bank.

Reply from Live Oak Bank2026-06-15

Mike, we’re thrilled to hear you continue to have a great experience. Thanks for choosing Live Oak - we’re here to help you keep growing.

L
LW · 1 review · Verified · Experienced 2026-06-07 ·

Great CD rates and user-friendly website

Reply from Live Oak Bank2026-06-15

Thanks for the kind words! We’re proud to be your banking partner and excited to support your journey ahead.

C
CE · 22 reviews · Experienced 2026-06-13 ·

Mixed bag

Mixed bag. If all you want is a "park cash and forget it" high-yield savings account, it works well. If you expect modern digital banking features, reliable Quicken integration, multiple customer support channels, or polished communication, be prepared for a frustrating experience.

Reply from Live Oak Bank2026-06-15

CE, thanks for sharing your experience. Your feedback has been shared with the team.

A
Ajit Padda GL · 1 review · Experienced 2026-06-12 ·

Top Tier Business lending experience!

We’ve dealt with multiple banks over our 8 years in business, including several Tier 1 institutions, but working with LiveOak has been by far the best experience. Their agile approach, meticulous attention to detail, and absolute commitment to agreements were top-notch. Having worked in the banking industry myself earlier in my career, I only wish I had been part of a workplace culture like the one they have cultivated here. A special shout-out to Tyler Cocozziello, Huntley Munn, and their respective teams. I know there were many others behind the scenes who helped us close this Refi / Funding Note, which involved a highly complex legal and business structure across multiple locations. Seeing a financial institution stay so laser-focused on details and structured enough to hit tight deadlines—completely free of the usual corporate red tape—was incredible. Congratulations to the entire LiveOak team! It was a true pleasure working with you.

Reply from Live Oak Bank2026-06-15

Ajit, thanks for sharing your experience. We’ll pass your feedback along to the team - it means a lot.

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STEVE · 2 reviews · Verified · Experienced 2026-06-04 ·

Transfers have been seemless

Transfers have been seemless. Good techology. Customer service has been helpful. I've referred clients to Live Oak because of it.

Reply from Live Oak Bank2026-06-12

Steve, we’re thrilled to hear continue to have great experiences. Thanks for choosing Live Oak - we’re here to help you keep growing.

M
Max · 1 review · Verified · Experienced 2026-05-25 ·

Fast

Fast, no excess bureacracy

Reply from Live Oak Bank2026-06-12

Max, thanks for sharing your experience. We’re grateful to have you as part of the Live Oak community!

M
Maxwell · 1 review · Verified · Experienced 2026-05-28 ·

Really great savings account couldn’t…

Really great savings account couldn’t be happier with my live oak experience.

Reply from Live Oak Bank2026-06-12

Maxwell, thanks for sharing your experience. We’re grateful to have you as part of the Live Oak community!

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Sarah Spires · 2 reviews · Verified · Experienced 2026-06-04 ·

One of the highest interest rates and…

One of the highest interest rates and consistently great service.

Reply from Live Oak Bank2026-06-12

Thanks for the kind words, Sarah! We’re proud to be your banking partner and excited to support your journey ahead.

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Noel Doehrmann · 6 reviews · Verified · Experienced 2026-06-04 ·

Great bank to work with

I have always appreciated working with live oak associates in person. They have been courteous and very helpful.Answering my many questions. They're savings and c d rates are among the top. My rating 4 stars instead of five, is that they do not offer IRA cds to my knowledge.

Reply from Live Oak Bank2026-06-12

Noel, thanks for sharing your experience. We’ll pass your feedback along to the team - it means a lot.