For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Business Services

Loose Grown Diamond

60 reviews

5.060 reviews
Write a review

About Loose Grown Diamond

Data updated
Website
www.loosegrowndiamond.com
Category
Business Services
Location
United States · New York
Status
Unclaimed
Last 12 months
60 reviews
Do you own Loose Grown Diamond? Claim this profile for free and start replying to reviews.

Is Loose Grown Diamond legit?

Loose Grown Diamond (www.loosegrowndiamond.com) has a 5.0 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.

What people say

V
Vi Tieu · 1 review · Verified · Experienced 2026-07-27 ·

I had an excellent experience…

I had an excellent experience purchasing my engagement ring from Loose Grown Diamond. While there were a few unexpected shipping delays, the support team was outstanding from start to finish. They were always quick to respond, kept me informed every step of the way, and worked hard to ensure everything was resolved smoothly. When the ring finally arrived, it exceeded all my expectations. The craftsmanship of the setting was exceptional, and the diamond's brilliance and sparkle were absolutely breathtaking. It was definitely worth the wait. I truly appreciated the team's dedication, professionalism, and genuine care throughout the entire process. I wouldn't hesitate to recommend Loose Grown Diamond to anyone looking for a beautiful, high-quality engagement ring backed by outstanding customer service.

Reply from Loose Grown Diamond2026-07-28

Hey there, Thank you so much for your thoughtful and detailed review! We're truly honored that you chose Loose Grown Diamond for such an important purchase. While we're sorry there were unexpected shipping delays, we're delighted to hear that our support team was able to keep you informed, respond promptly, and help make the process as smooth as possible. It means the world to us that your engagement ring exceeded your expectations when it arrived. Knowing that you love both the exceptional craftsmanship of the setting and the breathtaking brilliance of the diamond is the greatest compliment we could receive. Your kind words about our team's professionalism, dedication, and genuine care are sincerely appreciated. Thank you for your recommendation and for trusting us to be part of such a special milestone in your life. Thank you for choosing Loose Grown Diamond. Best wishes, Jean Engagement Ring & Diamond Specialist Loose Grown Diamond

M
Melanie Lilly · 1 review · Experienced 2026-07-14 ·

Fantastic

Their team is fantastic! Very communicative about every step…from purchase to delivery and everything in between. The stunning stone is exactly as described and even more beautiful in person! I highly recommend saving yourself several thousand dollars and sourcing directly from Loose Grown Diamond.

Reply from Loose Grown Diamond2026-07-27

Hey Melanie, Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with our team and that our communication kept you informed throughout every step of the process, from purchase to delivery. Providing a seamless and transparent experience is something we strive for every customer. We're especially delighted that your diamond exceeded your expectations and was even more beautiful in person. Knowing that you found exceptional value along with outstanding quality means a great deal to us. Thank you for choosing Loose Grown Diamond. Best wishes, Patrick Certified Diamond Expert Loose Grown Diamond

R
RALPH STUMPFF · 2 reviews · Experienced 2026-07-08 ·

This was my first time ordering…

This was my first time ordering diamonds online. After being disappointed many times by online sellers this was taking a big risk with a significant amount of money, for a wedding ring that I hope will be passed on to other generations. My trust was rewarded with the best customer service you could ask for. The order didn't go perfectly, that did not matter, my agent, Diana "held my hand" through it all with honesty, integrity and follow through. There were days I received 7 or 8 emails from her while we tried different stone options. When we selected a stone I was due a refund and it was quickly resolved. I'm going to purchase more stones as soon as I finalize the jeweler for the ring. Customer service added more value than the very reasonable investment in the stones.

Reply from Loose Grown Diamond2026-07-27

Hey Ralph, Thank you so much for your thoughtful and detailed review! We're truly honored that you chose Loose Grown Diamond for such an important purchase. We understand that buying diamonds online for the first time can feel like a significant leap of faith, especially when they're intended for a wedding ring that will become a cherished family heirloom. We're especially pleased to hear that Diana was able to provide the honesty, integrity, and dedicated support you deserved throughout the process. While we're sorry that everything didn't go perfectly, we're delighted that her consistent communication and commitment helped turn the experience into a positive one. It's also wonderful to know that your refund was handled quickly and that you found the right diamond in the end. Your trust and kind words mean a great deal to our entire team. We're excited to help you select more beautiful diamonds once you've finalized your jeweler, and we look forward to being part of your journey again. Thank you for choosing Loose Grown Diamond. Best wishes, Patrick Certified Diamond Expert Loose Grown Diamond

H
Hao Duong · 1 review · Experienced 2026-07-16 ·

Amazing Customer Service!

I had a great experience with the customer service at this company. I had a hectic time with FedEx about having to sign for the package, but Susan from customer service was able to promptly straighten out the delivery by having it rerouted to a nearby FedEx location. They responded so quickly to my requests that I am actually really impressed. The diamond was just as it looked like from the image and video on the site. It came in a secured little box that made it looked even more fancy. My partner and I loved it. Would highly recommend anyone to buy through this company. 5/5 stars :))

Reply from Loose Grown Diamond2026-07-27

Hey Hao, Thank you so much for your amazing 5-star review! We're thrilled to hear that you had such a positive experience with both your diamond and our customer service. While we're sorry you encountered a delivery issue with FedEx, we're delighted that Susan was able to resolve it quickly by arranging a more convenient pickup location. It's also wonderful to know that your diamond arrived exactly as shown in the images and videos on our website, and that the secure packaging added to the excitement of receiving it. Knowing that both you and your partner love your purchase means the world to us. Thank you for choosing Loose Grown Diamond. Best wishes, Patrick Certified Diamond Expert Loose Grown Diamond

P
Paramita Chatterjee · 1 review · Verified · Experienced 2026-07-24 ·

This was my first major lab-grown…

This was my first major lab-grown diamond purchase, and I couldn’t be happier. The ordering process was straightforward, customer service answered my questions, and my custom earrings arrived exactly as requested. The diamonds are beautifully matched, bright, and full of life. The quality for the price is exceptional. I highly recommend Loose Grown Diamond to anyone considering lab-grown jewelry.

Reply from Loose Grown Diamond2026-08-03

Hey Paramita, Thank you so much for your wonderful review! We’re truly honored that you chose Loose Grown Diamond for your first major lab-grown diamond purchase. It’s fantastic to hear that the ordering process was straightforward, our customer service team was able to answer all of your questions, and that your custom diamond earrings arrived exactly as you envisioned. We’re especially delighted that you love how beautifully matched, bright, and full of life the diamonds are. Knowing that you found the quality exceptional for the price is exactly what we strive to deliver for every customer. Your recommendation means a great deal to us, and we sincerely appreciate the trust you placed in our team. We look forward to helping you celebrate many more special moments in the future. Thank you for choosing Loose Grown Diamond. Best wishes, Patrick Certified Diamond Expert Loose Grown Diamond

M
Max Correa · 1 review · Verified · Experienced 2026-07-24 ·

The ring was crafted Beautifully

The ring was crafted Beautifully! This was a perfect ring for a perfect woman. So glad they were able to make my custom designed ring at an incredible price. Customer service was top notch and they maintained contact with me for every step of the process. Highly Recommend.

Reply from Loose Grown Diamond2026-07-27

Hey Max, Thank you so much for your wonderful review! We're truly honored to have been part of creating such a meaningful piece for you. It's wonderful to hear that your custom-designed ring turned out exactly as you envisioned and that you felt it was the perfect ring for someone so special. We're also delighted that you appreciated our communication throughout the crafting process and found our customer service to be top-notch. Keeping our customers informed every step of the way while delivering exceptional craftsmanship is something we take great pride in. Thank you for choosing Loose Grown Diamond. Best wishes, Jean Engagement Ring & Diamond Specialist Loose Grown Diamond

D
Dre Bell · 1 review · Experienced 2026-07-12 ·

This process was seamless

This process was seamless! From A-Z, started off looking for just a diamond and ended up purchasing a full ring. The open communication and updates were great and ring arrived quickly!

Reply from Loose Grown Diamond2026-07-24

Hey Dre, Thank you so much for your wonderful review! We're delighted to hear that your experience with Loose Grown Diamond was seamless from start to finish. It's fantastic to know that what began as a search for the perfect diamond turned into the purchase of a complete ring that you're happy with. We're especially pleased that you appreciated our open communication, regular updates throughout the process, and the quick delivery of your order. Providing a smooth, transparent, and enjoyable experience is always our goal. Thank you for choosing Loose Grown Diamond. Best wishes, Jean Engagement Ring & Diamond Specialist Loose Grown Diamond

B
Beth Ann Kennedy · 1 review · Experienced 2026-07-20 ·

Fantastic experience!

I recently placed my first order with Loose Grown Diamond for two eternity bands. One was a Marquis cut east-west band and the other was a previously made baguette east-west band. There was great communication during the ring crafting process, which I really appreciated. Both rings are absolutely gorgeous and I can’t wait to make another purchase! Highly recommend Loose Grown Diamond!

Reply from Loose Grown Diamond2026-07-24

Hey Beth, Thank you so much for your fantastic review! We're thrilled to hear that your first order with Loose Grown Diamond was such a wonderful experience. It means so much to know that you loved both of your eternity bands and appreciated the communication throughout the crafting process. Creating beautifully crafted jewelry while keeping our customers informed every step of the way is something we truly value. Knowing that you're delighted with your marquise and baguette bands and are already looking forward to your next purchase is the highest compliment we could receive. Thank you for choosing Loose Grown Diamond. Best wishes, Jean Engagement Ring & Diamond Specialist Loose Grown Diamond

V
Vinie Walters · 1 review · Experienced 2026-07-17 ·

Perfect graduated diamond necklace

Super fair price compared with other places I shopped at. John was my contact who addressed all my concerns about purchasing something sight unseen. I had very specific requirements about my necklace and the final product exceeded my expectations. Craftsmanship and service outstanding! Highly recommend!

Reply from Loose Grown Diamond2026-07-24

Hey Vinie, Thank you so much for your wonderful review! We're thrilled to hear that your graduated diamond necklace exceeded your expectations. It means a great deal to know that you found exceptional value, and that our team especially John was able to provide the guidance and reassurance you needed throughout the process. Creating custom jewelry that reflects each customer's unique vision is something we take great pride in, so we're delighted that the craftsmanship and final result were exactly what you were hoping for. Your recommendation truly means the world to us. Thank you for choosing Loose Grown Diamond. Best wishes, Jean Engagement Ring & Diamond Specialist Loose Grown Diamond

R
Raul Acosta · 1 review · Experienced 2026-07-20 ·

Really nice experience

Really nice experience, from the website to the product, it all has been what I ordered and expected. First time ordering jewelry from a wesite instead of a physical jewelry and it fulfill my expextation, really customer service as well and follow up thru my order

Reply from Loose Grown Diamond2026-07-24

Hey Raul, Thank you so much for your wonderful review! We're delighted to hear that your first experience purchasing jewelry online was such a positive one. It means a great deal to us that everything—from browsing our website to receiving your order—met your expectations and gave you confidence in shopping with Loose Grown Diamond. We're also pleased to know that our customer service and regular order updates helped make the entire process smooth and reassuring. Providing a seamless experience and exceptional support is always our goal. Thank you for your kind words and for choosing Loose Grown Diamond. Best wishes, Jean Engagement Ring & Diamond Specialist Loose Grown Diamond

G
GA · 2 reviews · Experienced 2026-07-02 ·

Quick delivery, great value

Quick delivery, good quality diamond as described online. Provided all IGI documentation too so I can keep in the future.

Reply from Loose Grown Diamond2026-07-20

Hey there, Thank you so much for your wonderful review! We're delighted to hear that you were pleased with the quality of your diamond and that it matched the description perfectly. It's also great to know that you appreciated our fast shipping and the inclusion of your IGI certification, giving you complete confidence and documentation for years to come. Your kind words and trust mean a great deal to us. We truly appreciate your support and look forward to assisting you with your future diamond purchases. Thank you for choosing Loose Grown Diamond. Best wishes, Patrick Certified Diamond Expert Loose Grown Diamond

M
Mike · 6 reviews · Verified · Experienced 2026-07-16 ·

Great Product and fast Delivery

Great Product and fast Delivery. Thank you

Reply from Loose Grown Diamond2026-07-20

Hey Mike, Thank you so much for your wonderful review! We're delighted to hear that you were happy with your purchase and that your order arrived quickly. Providing high-quality products and fast, reliable delivery is something we strive for with every order. Your kind words and support mean a great deal to our team. We truly appreciate your trust and look forward to serving you again in the future. Thank you for choosing Loose Grown Diamond. Best wishes, Jean Engagement Ring & Diamond Specialist Loose Grown Diamond

H
Happy Husband · 1 review · Verified · Experienced 2026-07-18 ·

My wife feels like a princess!

The communication was great. We were informed about every step in the process. The rings are excellent and my wife feels like a princess!

Reply from Loose Grown Diamond2026-07-20

Hey there, Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with Loose Grown Diamond. Keeping our customers informed throughout every step of the process is something we truly value, so we're glad our communication met your expectations. Knowing that you love the rings and that your wife feels like a princess is the greatest compliment we could receive. We're honored to have been part of such a special moment and wish you both a lifetime of happiness together. Thank you for choosing Loose Grown Diamond. Best wishes, Jean Engagement Ring & Diamond Specialist Loose Grown Diamond

J
Jack Donner · 1 review · Verified · Experienced 2026-07-17 ·

The price for the diamond I bought was…

The price for the diamond I bought was extremely competitive. On top of the product LGD was very helpful during the process with excellent customer service.

Reply from Loose Grown Diamond2026-07-20

Hey Jack, Thank you so much for your wonderful review! We're delighted to hear that you found exceptional value in your diamond purchase and that our competitive pricing met your expectations. It's equally rewarding to know that our team provided excellent customer service and was able to support you throughout the entire process. Your kind words and trust mean a great deal to us. We're honored to have been part of your diamond-buying journey and look forward to assisting you again in the future. Thank you for choosing Loose Grown Diamond. Best wishes, Patrick Certified Diamond Expert Loose Grown Diamond

J
Jackson Williams · 1 review · Experienced 2026-07-09 ·

Beautiful diamond at a wonderful price

Beautiful diamond at a wonderful price. Shipping was also super fast. Thanks!

Reply from Loose Grown Diamond2026-07-20

Hey Jackson, Thank you so much for your wonderful review! We're delighted to hear that you're happy with your beautiful diamond and that you found it to be an exceptional value. It's also great to know that your order arrived quickly and that our fast shipping added to your positive experience. Your kind words and support mean a great deal to us. We truly appreciate your trust and look forward to helping you find the perfect diamond again in the future. Thank you for choosing Loose Grown Diamond. Best wishes, Patrick Certified Diamond Expert Loose Grown Diamond

S
Sarah · 1 review · Verified · Experienced 2026-07-16 ·

10/10 Quality and Service!

Excellent customer service from start to finish. They worked with me promptly to create exactly what I wanted and and their quality is top notch. Really happy with my LGD experience!

Reply from Loose Grown Diamond2026-07-18

Hey Sarah, Thank you so much for your amazing review! We're thrilled to hear that you had a 10/10 experience with Loose Grown Diamond. It means so much to know that our team was able to work closely with you to create exactly what you envisioned while providing prompt communication and attentive service throughout the process. We're especially delighted that you're happy with the quality of your jewelry. Creating beautifully crafted pieces and delivering an exceptional customer experience are what we strive for every day. Thank you for choosing Loose Grown Diamond. Best wishes, Jean Engagement Ring & Diamond Specialist Loose Grown Diamond

I
Ivan A · 1 review · Verified · Experienced 2026-07-16 ·

Couldn't be happier

Couldn't be happier. The ring looks great and my fiancee loved it and all for a better price than I had seen anywhere else.

Reply from Loose Grown Diamond2026-07-18

Hey Ivan, Thank you so much for your wonderful review! We're absolutely delighted to hear that you couldn't be happier with your experience. Knowing that your fiancée loves the ring is the greatest compliment we could receive, and we're honored to have been part of such a special milestone in your lives. We're also pleased that you found exceptional value in your purchase. Providing beautifully crafted rings at competitive prices without compromising on quality is something we take great pride in. Thank you for choosing Loose Grown Diamond. Best wishes, Jean Engagement Ring & Diamond Specialist Loose Grown Diamond

Y
Yan Hakobyan · 1 review · Experienced 2026-07-16 ·

Great organization

Great organization. Ordered seamlessly online and they kept me personally updated every step of the way. The stone was exactly what I requested. Would use them again. Thank you kindly!

Reply from Loose Grown Diamond2026-07-18

Hey Yan, Thank you so much for your wonderful review! We're delighted to hear that you had such a seamless experience with Loose Grown Diamond. It's great to know that our team kept you informed throughout every step of the process and that the diamond you received was exactly what you were looking for. Your trust and kind words mean a great deal to us. We're honored to have been part of your purchase and are thrilled to hear that you would choose us again in the future. Thank you for choosing Loose Grown Diamond. Best wishes, Patrick Certified Diamond Expert Loose Grown Diamond

O
Okwudili Iloabuchi · 1 review · Experienced 2026-04-06 ·

Great shopping experience and very…

Great shopping experience and very responsive and kind customer service. The jewelry piece looks amazing after finish and my partner loves it.

Reply from Loose Grown Diamond2026-07-18

Hey Okwudili, Thank you so much for your wonderful review! We're delighted to hear that you had a great shopping experience with Loose Grown Diamond. It's wonderful to know that our team was responsive, kind, and able to support you throughout the process. We're especially happy to hear that the finished jewelry piece turned out beautifully and that your partner loves it. Knowing we've been part of such a special moment means a great deal to us. Thank you for choosing Loose Grown Diamond. Best wishes, Jean Engagement Ring & Diamond Specialist Loose Grown Diamond

G
Gabriel O. · 1 review · Verified · Experienced 2026-07-14 ·

it was a great experience shopping with…

It was a great experience shopping with Loose Grown diamond, the process was so easy but the best part was the fast shipping. Very recommended!

Reply from Loose Grown Diamond2026-07-18

Hey Gabriel, Thank you so much for your wonderful review! We're delighted to hear that you had a great shopping experience with Loose Grown Diamond. It's fantastic to know that you found the ordering process simple and enjoyable, and that our fast shipping exceeded your expectations. Your recommendation truly means a lot to us. We appreciate your trust and support, and we look forward to helping you again with your future jewelry purchases. Thank you for choosing Loose Grown Diamond. Best wishes, Jean Engagement Ring & Diamond Specialist Loose Grown Diamond