Loose Grown Diamond (www.loosegrowndiamond.com) has a 5.0 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
What people say
K
Kenia · 1 review · Experienced 2026-07-15 ·
★★★★★
I want to express my sincere thanks to…
I want to express my sincere thanks to the team at Loose Grown Diamond. The customer service crew demonstrated outstanding attentiveness and efficiency from start to finish. They handled all of my inquiries with clear, timely communication and guided me through every step of the process. If you value professional support and a transparent buying process, I highly recommend them.
Reply from Loose Grown Diamond2026-07-18
Hey Kenia,
Thank you so much for your thoughtful and kind review!
We're truly grateful for your wonderful feedback and are delighted to hear that our team provided you with outstanding support throughout your journey. Delivering clear communication, prompt assistance, and a transparent buying experience is something we strive for every day, so it's incredibly rewarding to know we met your expectations.
Your recommendation means a great deal to our entire team. Thank you for placing your trust in Loose Grown Diamond—we're honored to have been part of your experience and look forward to assisting you again in the future.
Thank you for choosing Loose Grown Diamond.
Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
Great job would absolutely recommend to anyone looking for a time sensitive quick response and action… I needed this ring for my soon to be and they got it to be a day early…thanks again for your speedy responses and action you guys definitely helped shape a memory and make a very worthy women a happy France!
Reply from Loose Grown Diamond2026-07-18
Hey Luther,
Thank you so much for your wonderful review!
We're thrilled to hear that we could deliver your ring ahead of schedule and help make such an important moment even more special. We understand how meaningful these milestones are, and our team is committed to providing prompt communication and efficient service every step of the way.
Knowing that we played a small part in creating a lasting memory for you and your fiancée truly means the world to us. Thank you for your recommendation and for trusting Loose Grown Diamond with such a special occasion.
Thank you for choosing Loose Grown Diamond.
Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
Their communication goes above and beyond!! Fast process and amazing product!
Reply from Loose Grown Diamond2026-07-18
Hey Allie,
Thank you so much for your fantastic review!
We're delighted to hear that our communication exceeded your expectations and that you were pleased with both the fast process and the quality of your purchase. Providing exceptional service and a seamless experience is something our team strives for every day.
Your kind words and support truly mean a great deal to us. We look forward to serving you again in the future.
Thank you for choosing Loose Grown Diamond.
Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
D
David Richey · 2 reviews · Experienced 2026-07-05 ·
★★★★★
Informed Diamond Purchases made easy
Website makes it easy to compare diamonds for quality and appearance with certificates readily available for review. Fast shipping with great packaging. Finding diamonds of the quality I want at a reasonable price point is a plus.
Reply from Loose Grown Diamond2026-07-18
Hey David,
Thank you so much for your thoughtful review!
We're delighted to hear that our website made it easy for you to compare diamonds and make an informed decision. Providing detailed certificates, transparent information, and a wide selection of high-quality diamonds at competitive prices is something we take great pride in.
We're also pleased that your diamond arrived quickly and that you were happy with the packaging. Your satisfaction means a great deal to us, and we're honored to have been part of your diamond-buying journey.
Thank you for choosing Loose Grown Diamond.
Best wishes,
Patrick
Certified Diamond Expert
Loose Grown Diamond
J
Julie · 1 review · Experienced 2026-07-13 ·
★★★★★
Great price and great customer service
Reply from Loose Grown Diamond2026-07-18
Hey Julie,
Thank you so much for your wonderful review!
We're delighted to hear that you were happy with both our pricing and customer service. Providing exceptional value alongside responsive, personalized support is what we strive for with every customer.
Your kind words and recommendation mean a great deal to our team. We truly appreciate your trust and look forward to assisting you again in the future.
Thank you for choosing Loose Grown Diamond.
Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
S
Samuel Wilson · 1 review · Verified · Experienced 2026-07-11 ·
★★★★★
Amazing customer service
Amazing customer service, speedy replies and very helpful through every step of the order and design process
Reply from Loose Grown Diamond2026-07-15
Hey Samuel,
Thank you so much for your wonderful review!
We're delighted to hear that you had an amazing experience with our customer service. Providing prompt communication and helpful guidance throughout every step of the order and design process is something we truly take pride in, so it's wonderful to know our team could make your experience smooth and enjoyable.
Your kind words mean a great deal to us, and we truly appreciate your trust. We look forward to helping you create more special pieces in the future.
Thank you for choosing Loose Grown Diamond.
Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
Lovely ring, great customer service, fast delivery and great quality.
Reply from Loose Grown Diamond2026-07-15
Hey Ellie,
Thank you so much for your wonderful review!
We're delighted to hear that you love your ring and had such a positive experience with our customer service. It's great to know that our fast delivery and the quality of your ring met your expectations.
Your kind words and support mean a great deal to our team. We hope your ring brings you joy for many years to come.
Thank you for choosing Loose Grown Diamond.
Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
I wanted a 2 carat loose stone to set in a bezel setting for a necklace & found Loose Grown Diamond on a google search. I’m so glad I did because the stone did not disappoint. I’d love to share a picture but it is already with the jewelry store!😊 I will definitely purchase from this store in the future!
Reply from Loose Grown Diamond2026-07-15
Hey Cynthia,
Thank you so much for your wonderful review!
We're delighted to hear that your 2-carat loose diamond exceeded your expectations and that you're happy you found Loose Grown Diamond. It sounds like it's going to make a beautiful necklace, and we hope the finished piece is everything you envisioned.
We're honored to have been part of your project and are thrilled to know that you plan to shop with us again. We would love to see a photo of your completed necklace whenever it's ready!
Thank you for choosing Loose Grown Diamond.
Best wishes,
Patrick
Certified Diamond Expert
Loose Grown Diamond
G
Grant Lastovica · 1 review · Experienced 2026-07-01 ·
★★★★★
Purchased matching pear shaped diamonds…
Purchased matching pear shaped diamonds for side stones on a three stone ring. Search function does not have enough advanced filters to easily find dimensionally equivalent diamonds. Delivered diamonds are not identical despite the same length and widths. One is wider for a larger length, either search functions or assistance for specialized purchases like this would improve the customer experience.
Reply from Loose Grown Diamond2026-07-22
Thank you for sharing your valuable feedback with us. We truly appreciate your suggestion regarding advanced filters for finding dimensionally matched diamonds.
We took your feedback seriously and are happy to share that our advanced filter module has now been launched and is live on our website. Customers can now use improved search options to find diamonds with more specific requirements and dimensions, making the selection process smoother and more convenient.
We continuously work on improving our platform based on customer feedback, and your input has helped us enhance the experience for future customers.
Thank you again for helping us improve.
Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
I had a wonderful experience with Loose Grown Diamond! The staff is exceptionally helpful, prompt, and takes great care of their customers. I would recommend them to anyone looking for beautiful custom jewelry and top-notch service!"
Reply from Loose Grown Diamond2026-07-13
Hey Vrudhi,
Thank you so much for your wonderful review!
We're thrilled to hear that you had such a positive experience with Loose Grown Diamond. It means a great deal to us that you found our team helpful, prompt, and attentive throughout your journey. Providing exceptional service and creating beautiful custom jewelry are at the heart of what we do.
Your recommendation is truly appreciated, and we're honored to have earned your trust. We look forward to helping you create more special pieces in the future.
Thank you for choosing Loose Grown Diamond.
Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
Z
Zach · 1 review · Experienced 2026-07-09 ·
★★★★★
I would give LGD six stars if I could…
I would give LGD six stars if I could because they fat exceeded my expectations! Service was excellent, the price was amazing, the shipping was unbelievably fast, and the ring!!!! The ring is a head turner!!! My fiancé has had it for a little over a week now and neither one of use can stop looking at it. It is spectacular!! Beyond words, really. Thank you for doing such a great job for such a great price!
Reply from Loose Grown Diamond2026-07-15
Hey Zach,
Thank you so much for your incredible review!
Reading that you would give us six stars if you could truly means the world to our team. We're absolutely thrilled that we exceeded your expectations with our service, pricing, fast delivery, and most importantly, your beautiful ring.
It brings us so much joy to hear that your fiancée can't stop admiring her ring and that it has been turning heads. Knowing that we've been part of such a special milestone is an honor, and your kind words are the greatest reward for our team.
Thank you for your trust and support. We wish you and your fiancée a lifetime of love, happiness, and unforgettable memories together.
Thank you for choosing Loose Grown Diamond.
Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
h
hülya ersoy · 1 review · Experienced 2026-07-09 ·
★★★★★
I had a wonderful experience buying a…
I had a wonderful experience buying a 5.09 carat lab-grown diamond. I was a difficult customer, but Mr. Brandon took such good care of me, I can't even describe it. I'm so grateful to him for making my dreams come true. His attention to detail and customer satisfaction were top priorities. The price matching service was amazing, simply fantastic. They delivered it quickly in time for my wedding, even earlier than I requested. I had very little time, and they did it. Thank you again.
Reply from Loose Grown Diamond2026-07-15
Hey Hulya,
Thank you so much for your heartfelt review!
We're truly honored that you chose Loose Grown Diamond for such an important milestone in your life. It means so much to hear that you're delighted with your 5.09 carat lab-grown diamond and that we could help make your wedding dreams come true.
We're especially grateful for your kind words about Brandon. We'll be sure to share your appreciation with him—he'll be thrilled to know his dedication, attention to detail, and commitment to your satisfaction made such a positive impact. We're also delighted that our price matching service and expedited delivery helped ensure everything arrived ahead of your special day.
Thank you for trusting us with such a meaningful purchase. We wish you a lifetime of love, happiness, and beautiful memories together.
Thank you for choosing Loose Grown Diamond.
Best wishes,
Patrick
Certified Diamond Expert
Loose Grown Diamond
Hey David,
Thank you so much for your wonderful review!
We're thrilled to hear that you had an amazing experience with our customer service and that you love your ring even more. Providing exceptional support and crafting beautiful, high-quality jewelry is what we strive for every day.
Your kind words truly mean a great deal to our team. We appreciate your trust and look forward to helping you celebrate many more special moments in the future.
Thank you for choosing Loose Grown Diamond.
Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
H
Hammam · 1 review · Experienced 2026-07-11 ·
★★★★★
Incredible service and incredible…
Incredible service and incredible people. Checked in on me routinely throughout the entire process, much appreciated!
Reply from Loose Grown Diamond2026-07-13
Hey Hammam,
Thank you so much for your kind words!
We're thrilled to hear that you had such a positive experience with our team. Providing exceptional service and keeping our customers informed throughout the entire process is something we truly care about, so it's wonderful to know that our regular updates made a difference.
Your appreciation means a great deal to us, and we look forward to assisting you again whenever you need us.
Thank you for choosing Loose Grown Diamond.
Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
LGD has the best customer service, they help make this a flawless buying experience. I had to return a ring and get a different one made, they helped me throughout the whole process and made us a beautiful wedding ring.
Reply from Loose Grown Diamond2026-07-13
Hey Ricky,
Thank you so much for your wonderful review!
We're delighted to hear that our team was able to make your experience smooth and stress-free, even when you needed to return your original ring and have a new one made. It's our goal to support our customers every step of the way, and we're so pleased that we could help create a wedding ring that you truly love.
Your kind words about our customer service mean a great deal to the entire team. Thank you for trusting us with such an important piece—we wish you a lifetime of happiness together.
Thank you for choosing Loose Grown Diamond.
Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
R
Rayn Navroz · 1 review · Experienced 2026-06-09 ·
★★★★★
i love LGD there quick in communication…
i love LGD there quick in communication and make u feel involved in everything love them good pricing
Reply from Loose Grown Diamond2026-07-13
Hey Rayn,
Thank you so much for your wonderful review!
We're thrilled to hear that you loved your experience with us. Keeping our customers informed and involved throughout the process is something we truly value, so it's great to know our communication made a positive difference. We're also delighted that you found our pricing to be competitive and appreciated the overall experience.
Thank you for choosing Loose Grown Diamond.
Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
T
Trey Chavez · 1 review · Experienced 2026-06-13 ·
★★★★★
Engagement Ring Experience
LGD was extremely helping in creating the custom ring that my partner had always dreamed of. They communicated effectively throughout the entire creation process, made purchasing extremely easy, and got the ring to me in a very timely manner. The customer service was absolutely outstanding and I highly recommend LGD for anyone considering their options. I will be working with this team in the future for any jewelry needs that I have moving forward.
Reply from Loose Grown Diamond2026-07-13
Hey Trey,
Thank you so much for your thoughtful and detailed review!
We're truly honored to have been part of creating the custom engagement ring your partner had always dreamed of. It's wonderful to hear that our team made the entire process from design and communication to purchasing and delivery smooth and enjoyable for you.
Your kind words about our customer service mean a great deal to us, and we're grateful for your recommendation. Knowing that you've placed your trust in us for your future jewelry needs is the highest compliment we could receive.
Thank you for choosing Loose Grown Diamond.
Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
Beyond impressed with the quality and craftsmanship of the ring. This was a present for our 10 year wedding anniversary and it’s beautiful. Communication was top notch throughout the process and I can’t recommend enough!
Reply from Loose Grown Diamond2026-07-13
Hey Christine,
Thank you so much for your wonderful review!
Congratulations on your 10-year wedding anniversary! We're truly honored that you chose Loose Grown Diamond to create such a meaningful gift for this special milestone.
We're delighted to hear that you were beyond impressed with the quality, craftsmanship, and beauty of your ring. It's also wonderful to know that our communication throughout the process met your expectations. Your recommendation means so much to our entire team.
We hope your anniversary ring serves as a lasting reminder of this special celebration and brings you joy for many years to come.
Thank you for choosing Loose Grown Diamond.
Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
T
Todd D Keller · 6 reviews · Experienced 2026-07-06 ·
★★★★★
Anniversary gift was a success.
I felt confident with LGD in getting my order to me in time to celebrate our wedding anniversary. The earrings were gorgeous and my wife was thrilled!
I was kept informed with every step of the process through the sites tracker and was able to see every step in shipping all the way to my door.
When I had questions pre-order, I used the chat and had all my questions answered promptly, after the purchase any additional questions were answered quickly and thoroughly. I couldn't be happier.
Reply from Loose Grown Diamond2026-07-13
Hey Todd,
Thank you so much for your wonderful review!
Congratulations on your wedding anniversary! We're honored that you chose Loose Grown Diamond to help celebrate such a meaningful occasion, and we're delighted to hear that the earrings were a success and that your wife loved them.
It's great to know that our order tracker kept you informed every step of the way and that our team was able to provide prompt and thorough assistance before and after your purchase. Providing a smooth and enjoyable experience from start to finish is always our goal.
Your kind words and recommendation truly mean a great deal to us. We look forward to helping you celebrate many more special moments in the future.
Thank you for choosing Loose Grown Diamond.
Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
A
Ashley · 1 review · Experienced 2026-07-10 ·
★★★★★
I did a lot of research and went to…
I did a lot of research and went to some other stores to try on rings and diamonds to see exactly what I wanted. After receiving insane quotes for lab grown diamonds from those companies, I went online to see if I could find one for a better price. I knew the exact specs of the diamond I was looking for and searched for it with loose grown diamonds. I found a diamond that had the best color (D), cut, vvs2, and best polish on loose grown diamond's website for less than $600, meanwhile other companies were charging $5000+ for the exact same size stone with worse color and other qualities. It took maybe 2 weeks after I placed the order to receive the stone, and it is absolutely beautiful. It came with the certificate. I went to a jeweler after receiving the stone just to confirm that it had the same inscription as what was provided on the certificate, and the jeweler informed me that it matched. I am extremely happy with this purchase and was glad I found this company to purchase the quality of diamond I was looking for at a reasonable price.
Reply from Loose Grown Diamond2026-07-13
Hey Ashley,
Thank you so much for taking the time to share your detailed experience!
We're delighted to hear that your research led you to Loose Grown Diamond and that you found exactly the diamond you were looking for. Knowing that you were able to purchase a D color, VVS2 diamond with exceptional quality at a price that exceeded your expectations is incredibly rewarding for our team.
We're also pleased to hear that your diamond arrived promptly, included its certification, and that the inscription matched perfectly when verified by your jeweler. Your confidence in the quality and authenticity of your purchase means a great deal to us.
Thank you for trusting us with such an important purchase. We truly appreciate your recommendation and are honored to have helped you find the perfect diamond at an exceptional value.
Thank you for choosing Loose Grown Diamond.
Best wishes,
Patrick
Certified Diamond Expert
Loose Grown Diamond