Their fries are good.
Their fries are good. Their icecream used to be my favorite but it's no longer the same. It tastes like sugary water now. No soft creamy flavor. Mc Donald's please bring back your OG ice cream
About McDonald’s
Data updated- Website
- www.macdonalds.com
- Category
- Restaurants & Bars
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 64 reviews
- Replies to negative
- 0% (0/54)
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Is McDonald’s legit?
McDonald’s (www.macdonalds.com) has a 1.6 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Restaurants & Bars and its reputation is poor. 75% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Absolutely disappointed
Absolutely disappointed! MacDonalds Seapoint! If I could choose null stars I would! You claimed your system was offline. Only to later realize that you took both payments! I called you and you said you will call me back. Of course you have not done as promised! I tried calling back more than 20 times! You won't answer! As a single mom of two, trying to spoil my kids once in a while, I don't have the cash to just forget about this! Not only did I have to spend on airtime to call you, now I have to drive all the way back to the branch which is not exactly close to where I reside, just to get my money back! Or I have to wait 7 days to do a charge back. Absolute nightmare!!!!!! ANSWER THE PHONE!!!!
Store #6042 in Ennis
Store #6042 in Ennis, Texas is the absolute worst in the franchise. 6x out of 10 I always have an issue with something. Today's issue was I dined in and I had to ask 3 people for 5 sugars, 1 strawberry jelly and some napkins. Took 5 mins. The girl sat my stuff on the counter and walked out to do a delivery instead of just given me the items. On top of not being greeted and I hardly hear with the lady was saying. Everyone seem to have an attitude and the young man mopping the floor mopped by me 6x as if I wasn't eating. Send help. They need customer service training at best.
Fake food and how pathetic and low are…
Fake food and how pathetic and low are you to threaten a small town kiwi business over 'mc' how many people have the name mc are you going to sue them too ya chumps.
Just visited the Washington peel…
Just visited the Washington peel McDonald’s.great staff especially Christine very welcoming and helpful. Also nice to see the maintenance team tidying the area up.. well done 👍 xx
Always long Que and the McDonald apps…
Always long Que and the McDonald apps is worst apps for customers, if you order something and forget to take screenshot you lose your whole order cz they don't show order history, payment history, nothing.. They must get more colleagues for service and improve the apps. As making huge profit they should keep enough staff for the stores..
Tak for at snyder os for alt vores mad…
Tak for at snyder os for alt vores mad vores Cheese tops og Big Mac og vores VM menu Tak for lorte kundeservice
$3 off total purchase coupon in app was…
$3 off total purchase coupon in app was not accepted, cashier in drive thru said she needed code from manager, but didn't know where manager or supervisor was, I waited while she asked co-workers where supervisor and manager was, with all the inconvenience for this purchase it should have been free, but of course it wasn't, once help finally came to assist cashier they still didn't give a satisfactory resolution to this problem, will avoid going up tho location in PA, and stick to NJ locations for my occasional visit for fast food.
Disappointed
We had a home delivery today from the Liscard branch and were really disappointed. We ordered two Sweet Carolina BBQ Stacks, but they had barely any BBQ sauce on them, making them really dry. I also ordered a side salad with dressing, but it arrived without any dressing. My partner’s fries were good, which was about the only positive. We both ordered cold drinks, but neither came with a straw. Overall, the quality and attention to detail seem to be slipping. We’ve had much better experiences here in the past, but this visit was very disappointing. It feels like this restaurant is going downhill this was order 14
Bad Big Mac and no receipt issued … again !
Ordered a Big Mac but burgers were super thin - not like previous big Mac’s, so won’t buy McDonald’s in future. Also continuous problem with self service machine failing to issue receipts… Bournemouth and London …. Blink and you miss the order number on the display. Also cannot check pricing or special offers without receipt. IT IS A LEGAL REQUIREMENT ! …. Shame on your complacent attitude McDonalds and making it difficult for your customers. Going with Burger King in future …. And I do not want to use a AI virtual assistant - complete waste of time !
I waited 2 hours
Takes to long to deliver I waited 3 hours and ended canceling order Most the time when ordering they always forget most of my food
Ordered a Macdonalds for very local…
Ordered a Macdonalds for very local delivery (just a few miles) and it went from eta del to 8:40, then 9pm, then 9:30pm. Called Macdonalds Mousehold Norwich and was told they are busy but have 4 drivers there now so food will be there soon. Wouldn’t even take my ref no. Not sure who is at fault but impression from MD’s was it was Just Eat. It’s 10pm now and no food still Absolute shocking service! Disgusting Update it got to 11pm and still told del approx 11:30 so cancelled my order. Refund 20 mins to 7 days!
Putney branch
Putney branch. Perpetually filthy. All tables and seating are dirty and covered in food ALL of the time. Have not seen any tables wiped or floors swept in dozens of visits. I don’t even walk in there for takeaways anymore as the floors are sticky.
Absolutely disappointed with my…
Absolutely disappointed with my experience. The Uber Eats driver never delivered our order to the correct address and didn't even bother to call or contact us. Instead, our food was left at some random address by a gate. This level of unprofessionalism is unacceptable. We paid for a delivery service and expected our order to be handed over properly or at the very least for the driver to communicate if there was an issue. Poor service, lack of accountability, and a very frustrating experience. I expected much better from Macdonalds our driver was Keletso gugulethu. Macdonalds drive thru Newcastle
Milk
How can you say you have no milk for tea when you are serving coffee when asking if you can paw some out of a milk carton the answer was where not aloud to so when offering to buy a small milk I Was told to go back round the drive through then your staff Very sarcastic way. SAY HAVE A NICE DAY rude and ridiculous. Just put a small amount in a different cup if your staff had anything about them but never mind have a great day
Rude gentleman, morning manager
As I placed a mobile order at McDonald's location 1700 44th street SE Kentwood, I experienced the worst and most unprofessional experience. The gentleman possibly the morning manager on shift was very unhappy unpleasant and just rude to encounter: upon picking up my order, which I paced online and all items I selected were available on the app. Once I get there he said "oh ain't no apple pies them been dead" or something of that sort, he then walked away as I was asking how do I get my money back and or a replacement item. He said "u going Have to figure that out on the app" lol Like very rude jsut seemed mad he was at work lmao I then asked for a receipt because I did not receive one after he handed me my order. He told me to pull around and get it. All over a Apple pie lol I don't even need the money back or the pie it's the fact that he was so rude and disrespectful about the whole Situation. I then proceeded to roll my window up sat at the drive thru window to try and submit a complaint to see about getting my money back because at this point I'm going to reciprocate his energy. He was mad and instead of giving me a recipe he called the police in which they never showed lol. He never gave me a receipt and preceded to tell the police I was threatening him. Also a joke. Because my widow was rolled up the whole time after he was rude the first time. He is honestly a joke and just and he works at McDonald's or something because baby when I tell u he could have just easily handed me a receipt which I was solely untitled too and I would have left. He is rude and overly mad for nothing. I do recommend this location especially In the AM. I have never experienced such an unhappy rude worker at this location. Even worse if he was the manager because he had no customer service experience what so ever. Again I do not recommend this location.
Couldnt sleep so foolishly headed to…
Couldnt sleep so foolishly headed to our local McDonalds . Breakfast menu there sucks tbf with little choice . I opted for the flatbread for £3.60 and was handed what looked and tasted like half a leaflet ! Disgusting , inedible half piece of rock-hard pita bread with a molecule of bacon and the merest residual essence of cheese slice !
Mac Donald’s Wigan - Avoid Gower Street
Mac Donald’s Wigan - Gower Street - food has been deteriorating for some time now and today it absolutely hit rock bottom. Vile overcooked filet of fish that was swimming in grease. Cheese bites that were so old they had no cheese in the middle. No milk or sugar out for customers. It wasn’t even that busy. I think they need new management.
I am profoundly bewildered by the…
I am profoundly bewildered by the astonishing level of incompetence demonstrated during my recent visit. My order was remarkably straightforward, yet somehow it was transformed into an entirely different meal. I specifically requested three 10-piece nugget meals, but instead received four. To make matters even more frustrating, the fourth meal was supposed to be a McDouble meal, not another nugget meal. This was not a minor oversight; it was a complete failure to accurately fulfill a simple order. I understand that mistakes can occur, but receiving an entirely different meal suggests a concerning lack of attention to detail and quality control. By the time I discovered the error, it had already caused unnecessary inconvenience and frustration. As a customer, I expect at least a basic level of accuracy when paying for food. Unfortunately, this experience fell far below reasonable expectations. I sincerely hope greater care is taken in the future so other customers do not encounter the same exasperating situation. Needless to say, I left thoroughly disappointed.
McDonald’s
McDonald’s 5639 Battlefield Pkwy Ringgold, GA 30736 This was the nicest fast food restaurant. Everyone was super polite. Food was good, received fast. Interaction between employees was kind. Staff checked in with patrons during meals inquiring if they needed anything. Very pleasant experience and the place was CLEAN!