MacPaw Way Ltd. (www.macpaw.com) has a 4.4 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 86% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
What people say
K
Karin · 5 reviews · Experienced 2026-04-18 ·
★★★★★
Fast Support
I needed help because my MacPro was/is still unable to update to Tahoe 26.4. The support was very helpful, although my Mac did not do what I wanted. Anyhow I can highly recommend the CleanMyMac version. I even got the information about the 30 days payback possibility. Great experience - will definitely get back if I need cleaning up again.
A
Andy Rushman · 15 reviews · Experienced 2026-04-11 ·
★★★★★
Problem with latest Cleanmymac App
I had a problem uploading the latest addition of clean my Mac. Thanks to customer support the matter was resolved quickly with clear instructions on how to solve the problem. Only criticism is that it should be made clearer what version of Mac OS is required to run the latest app.
S
Sam · 1 review · Experienced 2025-11-04 ·
★★★★★
Great Job by Customer Service!
At first, I was disappointed to wait for a long time to chat with someone (waited over an hour), but then about 10 hours later I received a very detailed email, with specific and clear steps, for resolving the issue I encountered. The suggested steps resolved the problem completely for me.
The initial frustration transformed into a big relief!
Karyna did a great job! Thank you!
M
Mark Levin · 13 reviews · Experienced 2025-09-29 ·
★★★★★
Super Customer Service
I have owned "Clean My Mac" for several years. It has really kept my desktop humming. Recently I download another app, Encyrpto. I had a couple of questions. I contacted customer support and they were very helpful. Sent me an answer almost immediately and followed up immediately when I had one more question. Great customer service and products.