About Made-in-China.comMade-in-China.com was established in 1998 and is developed and operated by Focus Technology Co., Ltd. It is a leading B2B e-commerce platform in China, providing global buyers with high-quality Chinese products and reliable suppliers, as well as secured online trading service. What can you get through Made-in-China.com? * A vast selection of curated productsFrom clothing and accessories to large machinery and industrial goods, the platform lists 45,000 categories and 70 million products for you to choose from.* Customization options to meet personalized purchasing needsAccepts processing with provided designs, samples, or materials.* Enhance your product price competitivenessFactory-direct prices from original manufacturers ensure generous profit margins.* Bestsellers list to stay updated with the latest market trendsGet a clear view of the most in-demand products.🏆 Access The List* Verified suppliers by third-party agenciesSuppliers marked with verification badges have been authenticated by third-party inspection agencies such as SGS, Bureau Veritas, TÜV Rheinland, and CTI. You can view the certification reports in the supplier's store, which include basic company information, production capacity, trading capabilities, service quality, quality control, and R&D capacity.✔️ Learn More About Audited Supplier* Secure Transaction ServiceMade-in-China.com's Secure Transaction Service (STS), ensure the safety of your funds and on-time delivery. 🔗 Search for products supported by the STS service.
Written by the business, not verified by us.Made-in-China.com (www.made-in-china.com) has a 3.1 out of 5 rating on OK.one, based on 522 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 38% give 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-24.
Reviewers had a great experience with this company. Consumers frequently mention that the staff is exceptionally helpful, offering attentive guidance, professional communication, and quick responses throughout transactions. Many people are also pleased with the overall quality of the items, noting that purchases arrive well-packaged, completely safe, and meet their expectations. Some reviewers were not happy with missing items, unhelpful support during inventory disputes, or unresponsive communication from certain sellers. A few other people also felt that specific products fell short, experiencing extremely porous materials, inappropriate connectors, or unfulfilled delivery arrangements. Additionally, visitors encountered unprofessional service behavior and disappointing after-service when attempting to resolve problems with their orders.
Auto-generated from all reviews of this business. For reference only.Made-in-china On I filed a complaint against the fraudulent company, and my problem has not been resolved for about three months. They continue to keep the fraudulent company's account active.They haven't made my complaint visible on the platform.
Hello, your complaint is currently being followed up and processed. Thank you for your patience.
Awesome experience for having trade with Chinese suppliers
Used the Hebei Chen Zhi Yuan Trading Company Limited and was severely disappointed. Once arrived product was of very poor quality, states to be an EPDM rubber surface, but in fact is extremely porous. Once dirty we were unable to remove footprints from the rubber matts. I sent to the company, pictures and a video of me mopping, scrubbing, rubbing with a cloth and wet vacuuming the mats - still marks remained. They simple suggested that flooring must be cleaned throughout the day and our cleaners should work harder. We now need to place flooring over the top of what they sent. Would strongly avoid - poor quality product and poorer customer service.
Dear , We’re very sorry to hear about the issue with the product quality. Please kindly submit a return or refund request, your supplier will handle it accordingly. If you need any assistance during the process, feel free to contact sts email. For more details about the dispute resolution process, please refer to: https://trading.made-in-china.com/buyerfaq#faq Made-in-China.com Service Team
I conducted business with Xuecheng Global Trader Co., Ltd in March 2024 after being introduced to a representative named Laurance Lu via WeChat. They registry in Made-In-China.com. I prepaid for products in accordance with a Proforma Invoice issued by the company. Despite full payment, the products were never shipped as specified. After waiting for more than one year and making repeated attempts to resolve the matter, I was unable to obtain either the goods or a refund. As a result, I have retained legal counsel and initiated legal action in China. Based on my experience, I believe this transaction was handled in bad faith. I strongly advise others to exercise extreme caution and conduct thorough due diligence before engaging in business with this company or with Laurance Lu, as there is a significant risk of financial loss.
Dear , We’re truly sorry to hear about the issue with your order. Please contact us as soon as possible and provide your registered email address on Made-in-China.com so we can help verify the issue and offer further assistance. Made-in-China.com Service Team
Company: Xi'an Xinlu Biotechnology Co., Ltd. Very good experience with this company. Easy to deal with. Fast shipping. Product as described. No issues.
Continued to engage with illegal activities stealing peoples money. I have opened a refund 3 times I am 15 days after order without no viable tracking. Seller keeps fobbing me off declining my request with the excuse of i will find out where the package is. The first thing would be supplying me with a legitimate tracking number!!. If you want to have your money stolen use made in china if not stay well away from These crooks! No item arrived and seller keeps updating false delivery info so it stays in transit option so I can cancel or get refund. It is theft!! Stay well clear from these scammers you go on live chat and they side wirh the dodgy seller all clearly working together and all sellers are linked to each other. Have had a bad impact on my business!!! STAY CLEAR OF THESE!!!
Dear , After verification, your goods are currently undergoing customs clearance at the local customs office. You may contact the buyer and consult the customs authorities or the courier company for more details.If you need assistance, please reach out to the supplier or our customer service team.（https://www.made-in-china.com/aboutus/contact/） Made-in-China.com Service Team
Half of the products was damaged and didn’t replace. And i waited for 6 months for the products
Dear , We’re very sorry to hear about the issue with the product quality. Please kindly submit a return or refund request, your supplier will handle it accordingly. If you need any assistance during the process, feel free to contact sts email. For more details about the dispute resolution process, please refer to: https://trading.made-in-china.com/buyerfaq#faq Made-in-China.com Service Team
Although China deal with a majority of the world’s manufacturing, this platform is complicit and negligent to its platform users in Europe. Bias and nonchalant behaviour for us customers ordering from their platform. There is NO protection and your money will be wasted.
Dear , We’re very sorry to hear about the issue with the product quality. Please kindly submit a return or refund request, your supplier will handle it accordingly. If you need any assistance during the process, feel free to contact sts email. For more details about the dispute resolution process, please refer to: https://trading.made-in-china.com/buyerfaq#faq Made-in-China.com Service Team
Took a chance and jumped in with both feet. Demi is one of the most amazing and informative team members. Answered all of my questions and taught me a lot for my next order. Happy to be doing business with them.
I've had 2 out of 10 vendors actually work out on here with good decent products the rest have been the absolute cheapest version of whatever product picture they show you and yea it may have similar tags (usually misplaced or crooked)as the product in the picture but is small as hell don't fit right ECT.
Dear , We’re very sorry to hear about the issue with the product quality. Please kindly submit a return or refund request, your supplier will handle it accordingly. If you need any assistance during the process, feel free to contact sts email. For more details about the dispute resolution process, please refer to: https://trading.made-in-china.com/buyerfaq#faq Made-in-China.com Service Team
Seller: Xi'an Sase Biotechnology Co., Ltd They sent me the wrong chemical and then dragged the issue for weeks without any resolution. No refund either. Their price was half of what others are charging for the same product, so I guess I should have known better.
Dear , We’re truly sorry to hear about your experience with the product quality. Please contact us as soon as possible and provide your registered email address on Made-in-China.com so we can help verify the issue and offer further assistance. Made-in-China.com Service Team
Great company, Great communication & Great product especially from half around the world. Highly recommended.
The worst ever. Fraud! Deception! Lies! Rude, dishonest! Bad customer service! Sells fake goods. I delt with Lisa from Xian Tongze Biotech Co., Ltd. I bought as I thought Orlistat from them. But indeed, it was a counterfeit. It did not work at all. I always have bought Orlistat from trusted European companies, but this time decided to deal with Chinese market. I regret. They do fake product which does not work at all. People!!!! Buy only from trusted producers. It can be expensive but surprisingly you will save money. Buying from unknown company like i did was a disaster. They became rude after you paid. Did not provided invoice, refused. The way they talk to you - unacceptable. I am ok now but I am sorry for people who are potentially can buy this useless and may be dangerous "flour/ starch" from them
Dear , hank you for your valuable feedback. To clarify, we understand you may have encountered issues after making a payment to a supplier whose information is listed on our website. If the supplier is a registered member of Made-in-China.com and your transaction was initiated through our platform, we can assist in forwarding your inquiry to the supplier and facilitating communication between both parties. In order to continuously improve customer experience, we have upgraded our system and currently only accept complaints through online channels. We kindly request you to submit your complaint via the following link: https://sourcing.made-in-china.com/new/complaint/page/index.html?pv_id=1j96e1jr9cd5&faw_id=1j96e1lj43df&bv_id=1j96e1lj7eca&pbv_id=1j96e1ivv874. Once we receive your complaint, we will respond to you promptly. Should you have any further questions or require additional assistance, please do not hesitate to contact us. We will make every effort to support you. Made-in-China.com Service Team
Well followed in spite of Bank problem regarding SEPA payment that did not allowed for China. Good patience Helpful Thanks
I have just bought som brake parts for my car from KINGRACING. I have been served by Jessie. This is the most fantastic service I have experienced . During the years, I have bought very much from China but the service like this I never seen. The parts was heavy, but she packed the parts herself, send them in different boxes, only to Get the transport cost down, and it was lower than by ship. All the time she has followed the transport and given me the necessary information. I am so happy for her as seller, and will only buy parts for my cars at this place:KINGRACING in Made-in-China.
Carol has been amazing and I received my product just as described. I am still working with Carol on another project.
Great product without fail communication is great
Fast production,and shipping.
I loved the company - champions tech. Their customer service, everything was great. Please patronize them. They are good
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