About Made-in-China.comMade-in-China.com was established in 1998 and is developed and operated by Focus Technology Co., Ltd. It is a leading B2B e-commerce platform in China, providing global buyers with high-quality Chinese products and reliable suppliers, as well as secured online trading service. What can you get through Made-in-China.com? * A vast selection of curated productsFrom clothing and accessories to large machinery and industrial goods, the platform lists 45,000 categories and 70 million products for you to choose from.* Customization options to meet personalized purchasing needsAccepts processing with provided designs, samples, or materials.* Enhance your product price competitivenessFactory-direct prices from original manufacturers ensure generous profit margins.* Bestsellers list to stay updated with the latest market trendsGet a clear view of the most in-demand products.🏆 Access The List* Verified suppliers by third-party agenciesSuppliers marked with verification badges have been authenticated by third-party inspection agencies such as SGS, Bureau Veritas, TÜV Rheinland, and CTI. You can view the certification reports in the supplier's store, which include basic company information, production capacity, trading capabilities, service quality, quality control, and R&D capacity.✔️ Learn More About Audited Supplier* Secure Transaction ServiceMade-in-China.com's Secure Transaction Service (STS), ensure the safety of your funds and on-time delivery. 🔗 Search for products supported by the STS service.
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Is Made-in-China.com legit?
Made-in-China.com (www.made-in-china.com) has a 3.1 out of 5 rating on OK.one, based on 522 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 38% give 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers had a great experience with this company. Consumers frequently mention that the staff is exceptionally helpful, offering attentive guidance, professional communication, and quick responses throughout transactions. Many people are also pleased with the overall quality of the items, noting that purchases arrive well-packaged, completely safe, and meet their expectations.
Some reviewers were not happy with missing items, unhelpful support during inventory disputes, or unresponsive communication from certain sellers. A few other people also felt that specific products fell short, experiencing extremely porous materials, inappropriate connectors, or unfulfilled delivery arrangements. Additionally, visitors encountered unprofessional service behavior and disappointing after-service when attempting to resolve problems with their orders.
Auto-generated from all reviews of this business. For reference only.
Awful experience. Purchased a lymphatic machine from newbelle technology. Was assured everything would be fine, after all it’s a legitimate app. It’s 3 weeks no confirmation of payment. No responses when querying with the app itself. So unfair. Will never use this app again . It’s a fishy shopping network. why not go directly to the route of payment instead of requesting information knowing the consumer could be cheated.
Reply from Made-in-China.com2026-03-24
Hi Evonne Dada,
Thank you for sharing your feedback. We’re sorry for the inconvenience this situation has caused.
After checking with the supplier, we were informed that they have not yet received the payment. According to the transaction record provided, the funds are currently being held by an intermediary bank and have not yet been transferred to the receiving bank.
We kindly suggest that you contact your remitting bank to check the status of the transfer and request further assistance.
For future transactions, we also recommend using our online trading service, which provides better visibility and protection throughout the payment process.
If you need any further assistance, please feel free to contact us. We’re here to help.
Made-in-China.com Service Team
Trustworthy site and have many vendors with competitive prices.
They have lots of vendors with very competitive prices. It’s easy to find whatever you need but contacting and ordering from over their app can be difficult at first. Otherwise, I have never had an issue and have made many successful transactions. Highly recommended.
MadeinChina definitely became a safe harbor for scammers. I submitted a complaint and received a number in my email that says "access and edit" your complaint. Guess what? I can't edit it. The app is a fiasco. The whole platform is a fiasco and the scammers know about that. China evolved super quickly and the scammers as well. But this app haven't evolved at all. Everything is archaic and rudimental and all the people who are expelled or banned from serious platforms are all operating in MadeinChina. I also thought I had an unlucky experience and keep trying and the bad experiences just increased till now, of course, be finally scammed. Don't do what I did. This platform is really bad and you can lose a lot of money. There is no security. There is a scheme that always benefits the scammer. Don't you believe? Then try yourself.
Reply from Made-in-China.com2026-03-12
Hi Dan,
Thank you for sharing your feedback. We’re sorry to hear about your experience.
Please be assured that your complaint has been received and is currently being handled by our team. If there are any updates regarding your case, we will notify you via email as soon as possible.
You can also check the progress of your complaint directly in your account by following these steps:
Sign in > Account > Virtual Office > Trade Service > Trade Dispute Complaint > My Complaint List > View
If you have any questions or need further assistance, please feel free to contact us at any time. Our support team will be happy to help.
Made-in-China.com Service Team
I’m really impressed with the Made in China app. The platform is easy to use and it makes finding reliable suppliers much simpler than I expected. The product listings are detailed and the communication tools are very helpful when discussing orders or specifications.
What I appreciate the most is the buyer support. Whenever I had a question, the support team responded quickly and helped me resolve issues in a very professional way. It gave me a lot of confidence when placing orders.
Overall, it’s a great app for sourcing products. I’m very happy with the service and especially with the attention they give to buyers. Highly recommended!
Made in China is fantastic for connecting our brand to manufacturers and makes the whole experience extremely easy to navigate.
Shipping costs could be revised though as sometimes the shipping is more expensive than the products themselves
Alyson made the process easy, she was prompt, helpful and had great experince. Quality was great and shipping was fast. I would definitely order again.
Ask the supplier to refund me my money since from made in China investigation that supplier admitted I said I do not want solar panel but only inverter but accepted payment of the inverter and won't keep to the end of the bargain by giving me the product I paid for. In that case refund my full payment of $1160 that I paid into his account except this whole fraud thing made in China is in on it. There is no trader protection from this platform fraudulent suppliers can just steal from buyers if they choose to and find you a easy target. like I said if you are doing business on here do it at your own risk very bad company. They do not take fraudulent activity seriously they let fraudulent suppliers steal from buyers even after ample of evidence. keep your apologies I'm tired of going back and forth. All I am asking is hold hat supplier accountable and ask him to return the full amount since he never planned on sticking to side of the bargain. I did not sign any contract saying he can keep my money if I change my mind about product I do not want after supplier want to coerce me into signing for 36 solar panels I don't need which I didn't sign. There is no law saying if you change your mind on a product seller can keep your money
Reply from Made-in-China.com2026-02-24
Dear fa,
We have received the materials and information you provided, and our dispute resolution team is currently reviewing the case in detail and communicating with the supplier regarding the matter.
Please note that cases involving product changes, order terms, and payment arrangements require careful review of the transaction records and relevant evidence before a conclusion can be reached. We are actively coordinating between both parties to seek a fair and reasonable resolution.
As soon as there is further progress, our team will contact you directly with an update.
We appreciate your patience while the investigation is ongoing.
Made-in-China.com Service Team
Ordered sportswear for my business and the suppliers were so helpful. They took me through the ordering process smoothly and even gave me tips to be successful in business.
Very rude and unprofessional service from the seller Baoji Toptech Industrial Co., Ltd. Be careful because Mr. Allen Lee changes his mind and the terms of the contract and removes the offer.
Reply from Made-in-China.com2026-02-14
Hi InDirect,
Thank you for your feedback. We’re really sorry to hear about the unpleasant experience you mentioned — we understand how frustrating this can be.
At the moment, we don’t have enough details to confirm the order status or the specific situation with the supplier. To better assist you, we kindly recommend that you contact our online customer service team via Made-in-China.com. Our support team will be happy to look into your case and provide proper guidance and assistance.
Your feedback is very important to us, and we appreciate you bringing this to our attention. We’re committed to improving our platform and service experience.
Made-in-China.com Service Team
