I found a trustable supplier for my…
I found a trustable supplier for my battery cells, ordered over 200 dollars worth and got delivered with the expected product
About Made-in-China.com
Data updated- Website
- www.made-in-china.com
- Category
- Business Services
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 224 reviews
- Replies to negative
- 93% (216/232)
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About this business
About Made-in-China.comMade-in-China.com was established in 1998 and is developed and operated by Focus Technology Co., Ltd. It is a leading B2B e-commerce platform in China, providing global buyers with high-quality Chinese products and reliable suppliers, as well as secured online trading service. What can you get through Made-in-China.com? * A vast selection of curated productsFrom clothing and accessories to large machinery and industrial goods, the platform lists 45,000 categories and 70 million products for you to choose from.* Customization options to meet personalized purchasing needsAccepts processing with provided designs, samples, or materials.* Enhance your product price competitivenessFactory-direct prices from original manufacturers ensure generous profit margins.* Bestsellers list to stay updated with the latest market trendsGet a clear view of the most in-demand products.🏆 Access The List* Verified suppliers by third-party agenciesSuppliers marked with verification badges have been authenticated by third-party inspection agencies such as SGS, Bureau Veritas, TÜV Rheinland, and CTI. You can view the certification reports in the supplier's store, which include basic company information, production capacity, trading capabilities, service quality, quality control, and R&D capacity.✔️ Learn More About Audited Supplier* Secure Transaction ServiceMade-in-China.com's Secure Transaction Service (STS), ensure the safety of your funds and on-time delivery. 🔗 Search for products supported by the STS service.
Written by the business, not verified by us.Is Made-in-China.com legit?
Made-in-China.com (www.made-in-china.com) has a 3.1 out of 5 rating on OK.one, based on 522 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 38% give 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Consumers frequently mention that the staff is exceptionally helpful, offering attentive guidance, professional communication, and quick responses throughout transactions. Many people are also pleased with the overall quality of the items, noting that purchases arrive well-packaged, completely safe, and meet their expectations. Some reviewers were not happy with missing items, unhelpful support during inventory disputes, or unresponsive communication from certain sellers. A few other people also felt that specific products fell short, experiencing extremely porous materials, inappropriate connectors, or unfulfilled delivery arrangements. Additionally, visitors encountered unprofessional service behavior and disappointing after-service when attempting to resolve problems with their orders.
Auto-generated from all reviews of this business. For reference only.What people say
First time buyer
We bought for the first time a quantity of insulated water bottles to offer as promotional gifts at an exhibition. The quality is as we expected and the price is acceptable too.
The salesperson Leah was great
The salesperson Leah was great, very professional, helpful and kind. The Company also very great. Highly recommended.
The pads were not what I expected the…
The pads were not what I expected the quality was not up to the standard of what I needed it for
Reply from Made-in-China.com2026-06-05
Dear customer, We are really sorry to hear that your shopping experience was disappointing. We understand how frustrating it can be when a product does not meet expectations. This is not the experience we aim to deliver. We would appreciate the opportunity to better understand the issue and see how we can help or improve the situation. If possible, please reach out to our support team with more details so we can assist you further. https://sourcing.made-in-china.com/new/complaint/page/index.html Thank you for sharing your feedback. Made-in-China.com Service Team
The entire process was simple and…
The entire process was simple and flawless.
SCAM Site
This site advertises reputable suppliers yet they still scam people? I thought this was a legit site, obviously another scam, more money gone without a trace...... Peptides......
Reply from Made-in-China.com2026-05-21
Dear Customer, We are deeply concerned to hear about your experience. Made-in-China.com has a strict zero-tolerance policy towards any form of fraudulent behavior. We take allegations of scams extremely seriously and want to investigate this immediately. Because your review does not contain any order details or contact information, we cannot currently locate your account or the supplier you mentioned. Please submit your complaint via https://sourcing.made-in-china.com/new/complaint/page/index.html . Please provide: Your registered email/account ID. The order number or the supplier's name. Any chat history or payment records. Once we receive this information, we will immediately launch a priority investigation into this supplier. If any fraudulent activity is verified, we will take severe action against the supplier and assist you in protecting your rights. We are waiting to hear from you and are fully committed to helping you resolve this. The Made-in-China.com Team
Good and clever.
Reliable
Reliable. Fast. Clear. Excellent exchanges with the manufacturer.
The great order
The customers service was great,they stayed in touch with me through the whole process.I will most definitely be ordering items again... THANKS UNTIL NEXT TIME 👍
The people I contact were great to work…
The people I contact were great to work with and I am very satisfied with my products.
Customer Service Stopped Responding
They sent me the wrong color and then customer service stopped responding to me.
Reply from Made-in-China.com2026-04-16
Hello Maya, We’re very sorry to hear that there’s an issue with your order. To help resolve it as quickly as possible, we recommend that you submit an online complaint. Our after-sales team will assist you in communicating and coordinating with the supplier to find a solution. https://sourcing.made-in-china.com/new/complaint/page/index.html Made-in-China.com Service Team
STS warranty is useless
STS refused to help – seller admitted defect – platform ignored its own rules I bought a nail gun for $515 through Made-in-China's Secured Trading Service (STS). The product is defective: it stopped firing nails completely, and one battery is dead (charger shows green, battery shows empty). The seller admitted in writing: "I was wrong and should take responsibility" and "I'm willing to take responsibility." He promised free replacement parts. Then he changed his mind, accused me of dropping the tool (no proof), and refused to cover shipping. I asked STS for help. According to their own Terms: "Focus Global is FULLY RESPONSIBLE for handling customer complaints on behalf of the seller" including quality and after-sales disputes. What happened next: STS refused to process my complaint, citing a "30-day limit" that does NOT appear in their Terms. I escalated to the Trade Dispute Service team. Their final response (April 13, 2026): "The platform did not participate... our ability to intervene is limited. We recommend that you continue to communicate with the supplier." This directly contradicts their own Terms where they promise "FULL RESPONSIBILITY" for disputes. Current status: Hong Kong Consumer Council complaint filed (Case CC Web_0000296374) Chongqing 12315 complaint filed against the supplier Platform refuses to honor its own contractual obligations Bottom line: STS warranty is useless. They will not help you when you need it. They promise "full responsibility" but then say "our ability is limited." Date of experience: February 2025 Update April 14, 2026: Platform's Trade Dispute Service confirmed they will not help. Avoid Made-in-China STS at all costs. Update April 14, 2026: The platform's Trade Dispute Service team has now responded. They said: "the platform did not participate... our ability to intervene is limited." This contradicts their own Terms where they promise "FULL RESPONSIBILITY for handling customer complaints." They refuse to honor their own rules. I have filed complaints with Hong Kong Consumer Council (Case CC Web_0000296374) and Chongqing 12315. Avoid STS. They will not protect you.
Reply from Made-in-China.com2026-04-14
Dear Kuzma Zolotov, We are deeply sorry for the unpleasant experience you've had with our service. To help us investigate the specific details of your order and resolve this matter as quickly as possible, please provide your contact information at your earliest convenience. We look forward to hearing from you. Made-in-China.com Service Team
Great communication and made exactly…
Great communication and made exactly what i asked for! Great quality as well.
Excellent company
Excellent company, service, and product. These 24" balloons are strong and look beautiful once inflated. Will buy again!.
thanks you for the service very good
They were attentive and fast
Positive experience
I bought a 50m roll of Pond Liner EPDM…
I bought a 50m roll of Pond Liner EPDM from Qindoa Werun in Dec 2025. It aparently arrived in the port of my city 2 months ago. Despite every effort, I have not been able to arrange to pick up the product. I got a phone number of the local shipping agent which they never answer. I got a text from that number but when I have responded they have not responded. If i can't arrange to pick up my product this is a completely failed transaction which cost me $1,000USD.
Reply from Made-in-China.com2026-03-30
Hi Matthew Hunter, Thank you for bringing this to our attention. We’re sorry to hear about your experience. Could you please confirm whether this supplier was found through Made-in-China.com? At present, we are unable to locate any registration or transaction records for this supplier on our platform based on the information provided. To help us further investigate and assist you, we kindly ask you to share more details, such as the order number, supplier profile link, or any related communication records. We’re here to help and will do our best to support you. Made-in-China.com Service Team
Tried to buy a battery cost £2.00 but…
Tried to buy a battery cost £2.00 but postage was £150.00. another "Ali Express" or "Temu" site.
Reply from Made-in-China.com2026-03-30
Hi Peter, Thank you for your feedback. We understand your concern regarding the shipping cost. As a B2B platform, Made-in-China.com connects buyers directly with suppliers, and shipping fees are set individually by each supplier based on factors such as product type, shipping method, destination, and order quantity. In some cases—especially for small orders or certain categories like batteries—shipping costs may appear disproportionately high due to handling and transportation requirements. We recommend confirming the total cost, including shipping, with the supplier before placing an order, or comparing multiple quotations to find the most suitable option. If you need any assistance, please feel free to contact us—we’re always here to help. Made-in-China.com Service Team
La empresa Shenzhen reak technology…
La empresa Shenzhen reak technology Co.,Ltd existe y és fiable? És para saber si hacer un pedido o no
Reply from Made-in-China.com2026-03-27
Hola, Toni Gran: Shenzhen Reak Technology Co., Ltd. es una empresa real y ha sido verificada por la entidad de certificación independiente SGS. Puedes consultar el informe de verificación en su showroom, donde encontrarás información detallada como: Datos de registro mercantil de la empresa Información de la fábrica Situación comercial Fotografías tomadas in situ Si estás considerando realizar un pedido, te recomendamos solicitar primero muestras o hacer un pedido de pequeño importe para probar. Si necesitas ayuda, no dudes en contactar con nuestro servicio de atención al cliente en línea.