Excellent site
I find the site very straight forward to deal with accurate ETA's and no hidden costs
About Made-in-China.comMade-in-China.com was established in 1998 and is developed and operated by Focus Technology Co., Ltd. It is a leading B2B e-commerce platform in China, providing global buyers with high-quality Chinese products and reliable suppliers, as well as secured online trading service. What can you get through Made-in-China.com? * A vast selection of curated productsFrom clothing and accessories to large machinery and industrial goods, the platform lists 45,000 categories and 70 million products for you to choose from.* Customization options to meet personalized purchasing needsAccepts processing with provided designs, samples, or materials.* Enhance your product price competitivenessFactory-direct prices from original manufacturers ensure generous profit margins.* Bestsellers list to stay updated with the latest market trendsGet a clear view of the most in-demand products.🏆 Access The List* Verified suppliers by third-party agenciesSuppliers marked with verification badges have been authenticated by third-party inspection agencies such as SGS, Bureau Veritas, TÜV Rheinland, and CTI. You can view the certification reports in the supplier's store, which include basic company information, production capacity, trading capabilities, service quality, quality control, and R&D capacity.✔️ Learn More About Audited Supplier* Secure Transaction ServiceMade-in-China.com's Secure Transaction Service (STS), ensure the safety of your funds and on-time delivery. 🔗 Search for products supported by the STS service.
Written by the business, not verified by us.Made-in-China.com (www.made-in-china.com) has a 3.1 out of 5 rating on OK.one, based on 522 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 38% give 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-24.
Reviewers had a great experience with this company. Consumers frequently mention that the staff is exceptionally helpful, offering attentive guidance, professional communication, and quick responses throughout transactions. Many people are also pleased with the overall quality of the items, noting that purchases arrive well-packaged, completely safe, and meet their expectations. Some reviewers were not happy with missing items, unhelpful support during inventory disputes, or unresponsive communication from certain sellers. A few other people also felt that specific products fell short, experiencing extremely porous materials, inappropriate connectors, or unfulfilled delivery arrangements. Additionally, visitors encountered unprofessional service behavior and disappointing after-service when attempting to resolve problems with their orders.
Auto-generated from all reviews of this business. For reference only.I find the site very straight forward to deal with accurate ETA's and no hidden costs
It’s quite difficult to find the right seller, because many of them don’t reply, or they only answer some of the questions. You always have to tell them to read the message carefully and answer every question. Unfortunately, most sellers don’t write much on their own, but of course there are exceptions — I also managed to find one who communicates well. For anyone who has never ordered from China to Europe before, the whole process can be challenging. It’s not enough to find the right seller and the right product — after that, you still have to deal with the customs agency, which can be complicated. I ordered a sample piece, and although it was a bit difficult at first because I didn’t know the process, I eventually managed to get it done. Thank you.
Everything was flawless
Follow up and keep communication easier within chat platform.
Extraordinary service provided by the sales executive named Bling, she should be commended and promoted. Outstandingly proactive and accompanied me during the whole experience: From purchase to home delivery... in Mexico!!! Awesome!!! The product is top notch, I was able to find it ONLY in Made-in-china.com. I literally looked for it all over the world!!!
Great seller, nice comunication
Great Service and great feedback. Products received was good and met specifications. Suppliers responded to our RFQ in a timely manner.
Super easy transaction. Will purchase from again.
My order should have arrived by now. I spent almost an hour with customer service, and they were stuck on the fact that the order doesn't show in my portal and that they didn't do it, but I was trying to find out if my order was still going to arrive or if they were going to refund me. They said they had record of the order but kept asking me for more, order number, then they said can you prove you paid for the order which I did. If they are the ones that took payment, why would that be a question? Then they wanted proof that my account doesn't show the order, all the while they did not confirm the correct shipping number, which was wrong. They wouldn't confirm that the seller had shipped or anything. They kept mentioning how they can not remove orders from the account.
Dear Joe Erndt, We are sorry to hear about your experience and understand your frustration regarding both the order status and the communication process. After further verification with the supplier, we have confirmed that a replacement shipment was arranged on June 9 and the goods were loaded for shipment on June 11. We have also requested that the supplier provide you with the latest shipping updates directly. Thank you for bringing this matter to our attention. We will continue to follow up on the delivery progress and appreciate your feedback, which helps us improve our service. Made-in-China.com Service Team
After 5 weeks of payment to Shenzhen Weprint Office Technology Company Limited no sign of delivery. I feel scammed after this much wait.
Dear muhammad faisal, We are sorry to hear about your concerns and understand how frustrating it can be to wait for an order longer than expected. After following up with the supplier, we have confirmed that the goods have been shipped. According to the latest update, the shipment is currently being held by customs in the destination country. The supplier has already contacted the freight forwarder and is actively working to resolve the situation. Based on the information provided, an update is expected next week. We have also requested that the supplier keep you informed of any progress. Thank you for sharing your feedback, and we appreciate your patience while this matter is being addressed. Made-in-China.com Service Team
Nice communication with seller's team. They helped me showing their interest to respond at any question. It's early for me to speak about the product quality. I'll see it the near futur.
What I received is 0% of what I had expected. What is advertised is not real. the Advert said the phone has clear and clean camera which is not true, the phone is said to be 1TB but I have not loaded anything more than 1GB but it is already complaining about storage, The phone keeps on freezing, the screen keeps on turning off. this phones are boring to tell the truth. Nothing interesting about them. If i wasn't in far from the town, i could have long returned them.
Dear Keolebogile Moocha, We are sorry to hear that you are dissatisfied with the product and appreciate you sharing your feedback. As we have not yet received a formal complaint regarding this order, we encourage you to submit an online complaint through our platform with the relevant order details and any supporting information. (https://sourcing.made-in-china.com/new/complaint/page/index.html) Once received, our after-sales team will review the case and assist in coordinating with the supplier to help address the issues raised. We take buyer concerns seriously and are committed to providing support throughout the dispute resolution process. Made-in-China.com Service Team
Hello, the platform is secure, and the suppliers on this site are serious and responsible with their delivery times. The product I received was what I expected. Every agent behind each company is efficient and reliable. Transactions are secure and backed up. You can order without risk or hidden fees.
Delivery too long still waiting for my delivery over months now ( i have email and prouve that my orders been placed with Made in china if you need it too )
Dear Mickael Box, We are sorry to hear that you have been waiting so long for your delivery and understand your frustration. At the moment, we are unable to identify the specific order based on the information provided in your review. We have left a message requesting additional details and would appreciate it if you could share your order information with us. Once we receive the relevant details, our team will be happy to investigate the shipment status and assist you further. Thank you for bringing this matter to our attention. Made-in-China.com Service Team
The seller never told the truth about delivery time. 7 weeks after purchase still no delivery, I‘m afraid quality will as well be poor if it ever will arrive and they took 390 USD shipping fee. Will never use it again!!!
Dear Michael Pitz, We are sorry to hear about your concerns and understand your frustration regarding the delivery timeline. After following up with the supplier, we have confirmed that the order has been shipped. According to the latest logistics information provided, the shipment is currently in transit aboard the vessel EVER AIM (Voyage 1402-017W), with an estimated arrival at the destination port on July 1. We understand that the delay has been disappointing and have asked the supplier to keep you informed of any further updates regarding the shipment. We appreciate your patience and thank you for bringing this matter to our attention. Made-in-China.com Service Team
The staff I dealt with was extremely helpful and very supportive and all contact after was also helpful with my experience
Very good service, and the delivery was fast. 100% recommended.
I had one good experience but now I am dealing with peter.l at Jinjiang Nilong Group Co.,Limited, and they have completely stopped communicating with me. They had a design that they needed to make a slight modification (literally make hole bigger) to fit a bottle that was shipped to them. They took forever, then sent me a video of it "working" so I approved the mold. When I got the mold, I found out the changed the entire design to something that would be more expensive, that came apart after a few uses, and with a material that easily broke. No warning, just changed my design. Peter L has stopped responding to me and these delays are potentially putting me out of business!
Dear Ronnie Khalil, We are sorry to hear about your experience and understand how frustrating it can be when communication is delayed, especially when a project is time-sensitive. Following your feedback, we have already contacted the supplier regarding the issues raised. The supplier has informed us that the matter is currently under review and being handled. We have also urged them to maintain communication with you and provide updates on the resolution process. We appreciate you bringing this matter to our attention and will continue following up with the supplier regarding its progress. Made-in-China.com Service Team
Communication with Bella was fantastic. transaction was easy and the products arrived swiftly...5 stars from me and will definitely be ordering again .
522 reviews matching