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Made-in-China.com

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522 reviews

3.1522 reviews
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About Made-in-China.com

Data updated
Website
www.made-in-china.com
Category
Business Services
Location
China
Status
Unclaimed
Last 12 months
224 reviews
Replies to negative
93% (216/232)
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About this business

About Made-in-China.comMade-in-China.com was established in 1998 and is developed and operated by Focus Technology Co., Ltd. It is a leading B2B e-commerce platform in China, providing global buyers with high-quality Chinese products and reliable suppliers, as well as secured online trading service. What can you get through Made-in-China.com? * A vast selection of curated productsFrom clothing and accessories to large machinery and industrial goods, the platform lists 45,000 categories and 70 million products for you to choose from.* Customization options to meet personalized purchasing needsAccepts processing with provided designs, samples, or materials.* Enhance your product price competitivenessFactory-direct prices from original manufacturers ensure generous profit margins.* Bestsellers list to stay updated with the latest market trendsGet a clear view of the most in-demand products.🏆 Access The List* Verified suppliers by third-party agenciesSuppliers marked with verification badges have been authenticated by third-party inspection agencies such as SGS, Bureau Veritas, TÜV Rheinland, and CTI. You can view the certification reports in the supplier's store, which include basic company information, production capacity, trading capabilities, service quality, quality control, and R&D capacity.✔️ Learn More About Audited Supplier* Secure Transaction ServiceMade-in-China.com's Secure Transaction Service (STS), ensure the safety of your funds and on-time delivery. 🔗 Search for products supported by the STS service.

Written by the business, not verified by us.

Is Made-in-China.com legit?

Made-in-China.com (www.made-in-china.com) has a 3.1 out of 5 rating on OK.one, based on 522 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 38% give 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Consumers frequently mention that the staff is exceptionally helpful, offering attentive guidance, professional communication, and quick responses throughout transactions. Many people are also pleased with the overall quality of the items, noting that purchases arrive well-packaged, completely safe, and meet their expectations. Some reviewers were not happy with missing items, unhelpful support during inventory disputes, or unresponsive communication from certain sellers. A few other people also felt that specific products fell short, experiencing extremely porous materials, inappropriate connectors, or unfulfilled delivery arrangements. Additionally, visitors encountered unprofessional service behavior and disappointing after-service when attempting to resolve problems with their orders.

Auto-generated from all reviews of this business. For reference only.

What people say

Agent had me talk to him on whats app

Agent had me talk to him on whats app, had me wire him money for a computer, no money and no computer....dont do anything on whatts app...

Reply from Made-in-China.com2026-09-24

Dear , We’re truly sorry to hear about the issue with your order. Please contact us as soon as possible and provide your registered email address on Made-in-China.com so we can help verify the issue and offer further assistance. Made-in-China.com Service Team

I had an excellent experience working with Andy Jin - 5 stars!!!

I had an excellent experience working with Andy Jin through Made-in-China.com. I’ll admit that I was a little hesitant at first about ordering such a large amount of furniture directly from China, but Andy made the entire process incredibly easy and gave me confidence every step of the way. Communication was excellent. I was able to message Andy directly through WhatsApp, and he was consistently responsive, helpful, and professional throughout the entire process. I outfitted an approximately 6,000-square-foot medical office with furniture I purchased through Andy, and the quality has been outstanding. Everything looks fantastic, feels substantial and well made, and honestly exceeded my expectations. Just as importantly, I estimate that I saved at least 50% compared with what I would have spent purchasing comparable furniture locally. For anyone who may be hesitant about ordering furniture internationally, my experience with Andy was extremely positive. Great communication, amazing quality, tremendous value, and a smooth process from beginning to end. I would absolutely work with Andy again and would not hesitate to recommend him!

Terrible experience - NINGBO PASSEN TECHNOLOGY CO., LTD

Terrible experience with Ningbo Passen Technology Co., LTD. They sold us aluminum bottles advertising a 300ml capacity. It is physically impossible for 300ml to fit in them. The capacity claim is completely false, making the product unusable for our hotel. Furthermore, despite requesting the final price upfront, they continuously added hidden charges for shipping and customs throughout the process. We import from China regularly and have never faced such deceptive pricing. They take no responsibility and refuse to refund.

Reply from Made-in-China.com2026-09-18

Dear Werner Glosz, We’re sorry to hear about your experience with the aluminum bottles and the concerns regarding the product capacity, additional shipping/customs charges, and refund. We take these concerns seriously and would like to review the transaction and communication records to better understand what happened. Please submit your complain online with your order or account details(https://sourcing.made-in-china.com/new/complaint/page/index.html). Our team will review the case and follow up with the relevant supplier where appropriate. Thank you for bringing this matter to our attention. Made-in-China.com Service Team

Time wasting useless expérience

Initiated a contact with Qinqzhou Julong Agriculture Equipment early August. By Aug 9, 2026, the Dora we were discussing with on WhatsApp had disappeared. No answer to our questions. By Sept 4, it was only through the app that, by miracle, she came back. With no explanations and like she didn't know about what was already discussed. Came back online on Sept 12 pretending to be on a business trip, that a quotation will be sent in the morning next day. Then dropped out and someone else popped up and wanted to initiate a chat. Time-wasting bunch of people.

Reply from Made-in-China.com2026-09-14

Dear customer, We’re sorry for the delays and frustrating communication experience you encountered. We have contacted the supplier and asked them to follow up with you and provide the quotation as soon as possible. We hope this helps move your sourcing process forward. Thank you for bringing this matter to our attention. Made-in-China.com Service Team

Goods have not arrived.

Goods have not arrived. The STS from Made in China were brilliant however we are still without the products we paid for so there is nothing to review. Probably not the suppliers fault however we paid for door to door shipping. We are told Australian customs have held goods for 2 and a half months and could hold them for many more. We have no explanation as to why.

Reply from Made-in-China.com2026-09-11

Dear Jeremy, Thank you for your feedback. We’re pleased to hear that you found our STS service helpful. We understand your concerns regarding the delay in receiving your goods. Following your complaint, our team has worked with the supplier and relevant parties to agree on a solution with you. Your payment will remain secured on our platform while we continue to assist with resolving the shipment issue. If the goods cannot be delivered within the agreed period, the payment will be returned to you and the goods will be arranged for return in accordance with the agreed solution. We appreciate your patience and will continue to follow up until the matter is resolved. Made-in-China.com Service Team