For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Restaurants & Bars

MagicKitchen.com

ClaimedCollecting reviews

206 reviews

4.4206 reviews
Write a review

About MagicKitchen.com

Data updated
Website
www.magickitchen.com
Category
Restaurants & Bars
Location
United States
Status
Unclaimed
Last 12 months
206 reviews
Replies to negative
100% (16/16)
Do you own MagicKitchen.com? Claim this profile for free and start replying to reviews.

About this business

Shop Now! MagicKitchen.com has developed a program where families can buy chef-prepared tasty and healthy pre-made meals packaged for 2 or 4 people. All the preparation and cooking is done – the meal only requires reheating. Within 15 minutes of walking in your front door a hot, tasty, wholesome meal can be on the table and waiting for your family to enjoy.You have a lot of options for meals, but no other will give you the taste, nutrition and quality for the price, for fully cooked frozen meals. We are confident you will love our food. Take our challenge: try our meals and if we do not meet your expectations, we will either replace the meal or give you a refund for any dishes you feel did not deliver on our promise of taste and quality.For your convenience, we have two separate menus, our regular HomeStyle menu and our Special Diet Menu for those with special dietary needs.A La Carte Menu ⮕ Tempting entrees, scrumptious sides and incredible desserts are sold separately so that you can build your meal. These meals are also categorized into healthy choices such as diabetic, low-fat, low-carb, diabetic-friendly and gluten-free.Complete Meals Menu ⮕ Created by our chefs and dietitians, this menu delivers delicious complete meals with an emphasis on specific dietary needs such as seniors meals, portion control, diabetic meals and meals for renal and dialysis diets. Shop Now!

Written by the business, not verified by us.

Is MagicKitchen.com legit?

MagicKitchen.com (www.magickitchen.com) has a 4.4 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Restaurants & Bars and its reputation is good. 86% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-26.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers genuinely appreciate the fantastic variety of delicious, restaurant-quality meals that easily accommodate important health and dietary restrictions such as diabetic or low-sodium needs. People frequently mention that the ordering process is remarkably straightforward and that their food shipments consistently arrive safely frozen and well-packaged right on schedule. However, some customers also noted occasional frustrations with website navigation glitches when trying to modify or place orders online. A few other people also felt that certain meal portions were rather small or experienced delivery mishandling that resulted in damaged containers.

Auto-generated from all reviews of this business. For reference only.

What people say

Very easy to select a tasty restaurant quality menu

Very easy to set up an order. Large selection of healthy meals. Fast delivery orders are always carefully packed in Styrofoam with dry ice. I've only had shipping damage once and it was replaced at no charge. The staff have all been absolutely wonderful. I have had zero problems. On my best day I couldn't cook anything close to this quality of food. Absolutely a class act company all the way.

Reply from MagicKitchen.com2026-06-25

We strive to make our customers happy and for our customers to have a great experience with each order. We love to hear that you are satisfied with the service, delivery, and the taste of the meals. Thank you so much for your review and your business. We value and appreciate you!

Delivery problem

Food was not delivered on the scheduled day so all the food was defrosted. Called and they replaced the whole order. Not their fault on the delivery....Also, FED EX and they do not ring the bell or knock.

Reply from MagicKitchen.com2026-06-24

We are so sorry for the delay with FedEx delivering your order. We did reach out to FedEx to let them know that the driver did not ring the bell or knock. We hope that the next delivery goes smoother. Please reach out if you have any issues as we are always happy to help make it better. Thank you for your business and your review.

Excellent customer service

Listened, understood what I needed, assisted promptly. Great customer service.

Reply from MagicKitchen.com2026-06-23

Thank you for your review. Our customer's matter and we want each customer to have a great experience every time. We look forward to continuing to be of service to you. Thank you for being a customer.

Superior gluten free dinners

Love the gluten free dinners and the prompt careful delivery. My meals are excellent and medically safe as I have celiac disease which restricts my ability to enjoy quality foods

Reply from MagicKitchen.com2026-06-23

Thank you for your review. We are very pleased to hear that the meals are working out for you. The convenience of having a delicious meal that is specific to your dietary restrictions allows our customers to enjoy the convenice. We appreciate your review!

The meals are good

The meals are good, tasty and by themselves would rate 5 stars. Three of the kits arrived damaged. Two had the plastic wrap torn open but still useful and part of the bottom of the another kit was broken off and the vegetables were loose in the box. The plastic got brittle in the cold.

Reply from MagicKitchen.com2026-07-02

Thank you for your review. We tried to call you but we were having issues getting through. We have issued a refund to your method of payment for those 3 damaged meals. Please allow 3 to 5 days for that to appear. If you could email us photos to [email protected], we would appreciate it, so that we can submit them with our claim to FedEx. We are happy that you enjoyed your meals and we look forward to continuing to be of service to you. Thank you for your business.

This is my second shipment

This is my second shipment. So far. So good. I like the food but o wonder if more free shipping and/or other promotions will be available. Id like to keep buying your food but I need a house ti cook it on. Ill be homeless but well fed if i continue to order. Lol

Reply from MagicKitchen.com2026-06-22

Thank you for your review. We are very happy to hear that you are enjoying the meals. Regarding discounts we offer free standard delivery on your order of $150 or more by using the code MYMK at checkout. We also offer percentage dicounts sent to you periodically by signing up through email. We wanted to share that our system only allows for one discount to be used per order. Thank you again for your review.

The food is low salt and low taste

The food is low salt and low taste, no other condiments were used for flavor, Very bland.

Reply from MagicKitchen.com2026-06-19

Thank you for your review. We are sorry to hear that you found the meals to be not to your taste. We do try to use herbs in our meals to make up for the low sodium. You are also welcome to add a bit of seasoning to the meals to make them to your taste as well. We hope this helps and we thank you again for your review.

Right on time

Food arrived for my parents right on time and conveniently packaged for them to use. The taste was great and both myself and my parents are very happy

Reply from MagicKitchen.com2026-06-19

We love hearing that you and your parents are very happy with your experience. We look forward to continuing to be of service to you. We appreciate your business and thank you for your review.

Did not receive frozen order in a timely manner

I had an issue with my order of frozen magic cups not arriving fully frozen. The company reached out to me by phone and email to correct the situation. Thank you magic cup company.

Reply from MagicKitchen.com2026-06-20

Thank you for your review. We are very sorry to hear of this issue. We did try reaching you by phone and email. We wanted to share with you that we are very happy to provide a replacement or a refund for your order. Again, we are sorry for this issue and we look forward to hearing from you about which option will work best for you.

The delivery was fine. Packaging was not easy to open

The delivery arrived in a timely manner and placed by my door. I have to let you know that the container was very difficult to open. I had a really frustrating time with it. It was very physically taxing and extremely unpleasant. I haven't tried a meal yet, but the difficulty with the packaging may be a game changer for me. I'll be happy to review the food, and I'm hoping that I enjoy it. I understand that a tight seal is needed, but there has to be a way to improve the packaging.

Reply from MagicKitchen.com2026-06-19

Thank you for your review. We are happy to hear the order arrived as expected. However, we are sorry you had difficulty getting the cooler open. We do have to keep them tightly sealed in order for the dry ice to stay in tact as long as possible. We hope you enjoy the meals you received.

The Upside Down 🙃

The one dinner I have tried was quite good, although I could have eaten another pancake. The problem was delivery. My package was placed on the porch upside down resulting in damage to several dinners.

Reply from MagicKitchen.com2026-06-17

Thank you for your review. We are very sorry to hear that you received some damaged meals in your order. We did try reaching you by phone but weren't able to connect. Please give us a call at 877-516-2442 as we would like to provide a credit back for the damaged meals. We hope this helps and we look forward to hearing from you.

Warm way to support employees.

Easy to order and a good selection. Order arrived on time and in good order. We've ordered many times for employees for our company. For medical leaves, illnesses, or loss of loves ones. It is a warm way to support someone going through a difficult time. Food has always been reported as delicious! Thank you!

Reply from MagicKitchen.com2026-06-16

Thank you for your review. We are very happy to hear that you had a great experience with us. We are also happy to hear that the feedback you've received about our meals has been so wonderful. We hope to continue to serve you.

I sent you an email about the problem

I sent you an email about the problem. You had me on a page asking for me to enter a code to be added to your email list. Before I could open my book of codes it timed me out. You are dealing with some elderly people that are cautious about what they do. Get used to it.

Reply from MagicKitchen.com2026-06-15

Thank you for the email and we are sorry for any issue you experienced. Current savings codes available are the senior discount, code SN10 $10 off of an order of $80 or more. We also offer free shipping on your first order of $100 or more by using the code word FIRST at checkout. The 20% code that is offered on our website is a code that would be sent by email. We apologize for any confusion and please let us know if we can assist you further.

I purchased the variety pack

I purchased the variety pack - it gave me a sample of many of their foods. Was disappointed in some of their items and others were delicious. I felt like a hit or miss. However, their customer service was excellent and and very accommodating and made everything right. Now, I order the foods my husband enjoys and I am very happy with their quality. Portions are large and instructions are easy to follow. Delivery is excellent and food always arrives frozen. Easy to order.

Reply from MagicKitchen.com2026-06-15

Thank you for your review. We appreciate you giving us a try. We are very happy to hear that you had a great experience with us. Please give our customer service line a call regarding any disappointment in the meals at 877-516-2442.

People also looked at