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Events & Entertainment

MediaMarkt NL

200 reviews

4.5200 reviews
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About MediaMarkt NL

Data updated
Website
www.mediamarkt.nl
Category
Events & Entertainment
Location
United States · Rotterdam
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
43% (9/21)
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Is MediaMarkt NL legit?

MediaMarkt NL (www.mediamarkt.nl) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 43% of negative reviews. Last updated 2026-08-10.

What people say

Old school!

The process of buying and selling an old phone was disastrous ! What current technology allows you to do in a short amount of time took the ‘smart’ bar in MM people hours- and in the end came up with a ridiculous oldfashioned ‘solution’. I spent 3 hours there and still had to come back. MM never again!

Reply from MediaMarkt NL2026-08-03

Hello Pia, what an incredibly frustrating experience. Trading in an old phone should definitely not take hours, and leaving you with a ridiculous solution after such a long wait is unacceptable. Our sincere apologies for this! We want to look into this properly to improve our Smartbar service and address this with the relevant store. Could you fill out your details and the store location via https://bit.ly/ContactformulierMM? We will make sure your complaint reaches the right department.

Many of the branches are spacious and…

Many of the branches are spacious and well-equipped, offering a wide range of testing devices and equipment. This extensive selection provides customers with a satisfying shopping experience, making it easy to find high-quality tools and instruments that meet their needs. All the employees are helpful and kind, taking the time to share valuable information with customers.

Pre installed screen protector scammers…

Pre installed screen protector scammers You can't chose to get a phone without a screen protector costing 25 euros So that's a marketing scam to pay extra

Reply from MediaMarkt NL2026-07-27

Hi Alexandru, Thank you for sharing your feedback with us, though we sincerely regret reading about your frustration. It is certainly not our intention to make you feel forced into purchasing extra accessories. Our sincere apologies for the negative impression this left! While some stores offer pre-applied screen protectors as a convenient service, customers should always have the option to purchase the device on its own. We would like to pass your experience on to the store management team. Could you please let us know which store location this occurred at via our contact form (https://klantenservice.mediamarkt.nl/app/contactformulier)? Groet, Femke, Team MediaMarkt