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Events & Entertainment

MediaMarkt NL

200 reviews

4.5200 reviews
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About MediaMarkt NL

Data updated
Website
www.mediamarkt.nl
Category
Events & Entertainment
Location
United States · Rotterdam
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
43% (9/21)
Do you own MediaMarkt NL? Claim this profile for free and start replying to reviews.
088 - 4640464[email protected]www.mediamarkt.nl

Is MediaMarkt NL legit?

MediaMarkt NL (www.mediamarkt.nl) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 43% of negative reviews. Last updated 2026-08-10.

What people say

D
Dhr. David Stoica荷兰 · Experienced 2026-07-21 ·

Five stars because every order is…

Five stars because every order is shipped on time and also the shop is top quality!

Reply from MediaMarkt NL2026-07-27

Hi David, Thank you so much for this amazing 5-star review! We are super happy to hear that your orders always arrive on time and that you enjoy visiting our store. Enjoy your purchase! Groet, Femke, Team MediaMarkt

M
Mohit Singhal荷兰 · Experienced 2026-07-19 ·

Good assortment but you always won't…

Good assortment but you always won't get a staff to help with your questions and help in making a choice.

Reply from MediaMarkt NL2026-07-27

Hi Mohit, Thank you for sharing your feedback with us. We are glad to hear you appreciate our broad product range! At the same time, we are sorry to hear that it was difficult to find a team member to assist you with your choices. We take your feedback seriously and will share this internally to help improve staff availability in our store. Groet, Femke, Team MediaMarkt

k
klant荷兰 · Experienced 2026-07-21 ·

TERRIBLE SERVICE

TERRIBLE SERVICE. My husband and I went to buy a SIM card for our phone an hour and ten minutes before the store closed. Mr. Sanchez Castro served us and kept putting up obstacles to avoid selling us the SIM card. He kept checking his watch every five seconds (HE WANTED TO GO HOME!!!) and obstructed our purchase with lies. I buy SIM cards every year in Europe since I travel there annually. I know how it works and the requirements I need. I have a passport, a Dutch bank account, and residency! I insisted so much that he was mistaken that he had to call another salesperson, AND HE WENT HOME! But if this had happened to someone who didn't have the information I did, they would have been left without their product!

Reply from MediaMarkt NL2026-07-27

Hi, Thank you for bringing this situation to our attention, although we deeply regret reading about your experience. Refusing service or rushing customers before store closing time is absolutely not the level of service we aim to provide. Our sincere apologies for the frustrating experience with our staff member! We take customer feedback like this very seriously and would like to look into what happened at this store location. Could you please share the details and store location with us via our contact form (https://klantenservice.mediamarkt.nl/app/contactformulier)? We will pass this along to the store management to address this internally. Groet, Femke, Team MediaMarkt

В
Володимир БілийBE · Experienced 2026-07-21 ·

I really liked this media market

I really liked this media market! Pleasant, cozy atmosphere; the goods on the shelves are laid out in perfect order, which greatly facilitates the search for both the desired category and the product; the staff is friendly and knowledgeable (provides TRULY reliable information, which demonstrates professionalism and knowledge). I recommend this establishment to everyone! Here everyone will find for themselves, if not goods, then a sea of ​​wonderful emotions! Thank you!

A
Abdulrazaq Alhattami荷兰 · Experienced 2026-07-21 ·

Very disappointing experience

Very disappointing experience. I placed my order on the 13th of the month and waited patiently until the 20th. After a week of waiting, I received an email from MediaMarkt informing me that my order had been cancelled without any explanation or justification. This lack of communication and poor customer service is extremely frustrating. I expected better, especially after waiting so long. I hope MediaMarkt can improve its order management and provide customers with clear reasons when an order is cancelled.

Reply from MediaMarkt NL2026-07-27

Hi Abdulrazaq, Thank you for bringing this to our attention, although we deeply regret reading about your experience. Having your order canceled after a week of waiting—without receiving any explanation—is absolutely not the service we aim to provide. Our sincere apologies for the lack of communication and the frustration this has caused! We would like to look into what went wrong with your order and assist you further. Could you please share your order number and details with us via our contact form (https://klantenservice.mediamarkt.nl/app/contactformulier)? A colleague from our customer service team will gladly look into your file. Groet, Femke, Team MediaMarkt