First time ordering from this website
First time ordering from this website . Two days later it was cancelled with no explanation. I ordered somewhere else .
About MedOnTheGo
Data updated- Website
- www.medonthego.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 75 reviews
- Replies to negative
- 10% (3/31)
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Is MedOnTheGo legit?
MedOnTheGo (www.medonthego.com) has a 3.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 30% give 1 star; The business has replied to 10% of negative reviews; 75 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Fast shipping and huge selection
Fast shipping and huge selection. I have to take weekly injections and I was using cheap Chinese mfg needles and my wife would sometimes have to poke twice to get it to pierce my skin. I saw that you stock the BD brand and WOW, huge difference. I am so happy with their products.
Bad Practices
They canceled my order because they decided to no longer sell one of my items by the case. I had to reorder on the phone and didn’t realize until afterwards that the price was almost doubled. They should have honored the original order, and should not have canceled the other items which put me in a bind.
No communication
No communication, when the order would be shipped, I paid expedite shipping ($40). I sent an email requesting information, no response.
Its just because of some problems
It just because of some problems
Has good stuff at good prices
Has good stuff fast reply to messages
The selection process was easy and the…
The selection process was easy and the order arrived promptly
Product was available without…
Product was available without prescription requirements, will be making future purchases when necessary.
Needed syringes for my B12 injections
Needed syringes for my B12 injections, Current store said they could not get them anymore and this has been ongoing for 1 year. I finally searched the internet and found MedOnTheGo, searched for what I needed and they had a syringe that met my needs and did not need a prescription. The service (delivery was extremely fast) received my item with 4 days after placing order. I would consider MedOnTheGo for my future orders and other supplies. Thank you
I purchased and paid for an item online…
I purchased and paid for an item online and received a confirmation email shortly afterward. Not long after, I was informed that my order had been canceled due to a “website listing error.” I followed up by email to ask why the advertised price was not being honored, only to receive another response repeating that it was a website listing error. The email included a link to reorder the same item, but the price had increased by $100 from what was originally advertised. This was very frustrating and felt misleading, as I expected the retailer to honor the confirmed purchase price. I hope the company reviews its pricing practices and improves communication to prevent this from happening to other customers.
Found exactly what I was searching for.
Found the exact item that I needed. Excellent price. Much cheaper and less hassle than Amazon. Arrived within 48 hrs. I was very surprised and pleased. Excellent experience and would recommend them. Thank you MedOnTheGo!
Fast delivery and each item description…
Fast delivery and each item description had all the necessary data to allow me to order the correct needles and syringes.
Super fast delivery
Super fast delivery, good packaging, solid products. But most surprisingly was the delivery time.
Great experience
The items arrived on time and were as described.
I have been doing business with Med On…
I have been doing business with Med On The Go for almost a year, the owner Ali is very helpful. My orders always come on time and I’ve never had any issues. Great company to do business with.
Cancellation Without Cause
I ordered a product on December 28, 2025, and received confirmation. On January 1, 2026, I received an email stating my order has been CANCELLED without justification. I called the phone number provided on January 2, 2026, and left a message stating the problem and requested a return call. To date, I have not heard from anyone from the company. Very disappointed.
No way to track shipping
Poor customer service
Order was placed on-line without any problem. Then, I received an email that the order had been canceled without any reason. A quick review of the website showed nearly a doubling of the price! As a result, I cannot recommend purchasing from this vendor.
Excellent service!
Very fast, great quality. Item arrived as described. Will order again in the future.
Fast service
Fast service, prompt shipping