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Health & Medical

MedOnTheGo

100 reviews

3.6100 reviews
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About MedOnTheGo

Data updated
Website
www.medonthego.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
75 reviews
Replies to negative
10% (3/31)
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Is MedOnTheGo legit?

MedOnTheGo (www.medonthego.com) has a 3.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 30% give 1 star; The business has replied to 10% of negative reviews; 75 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

A
Andrew Petruzelli · 5 reviews · Verified · Experienced 2025-09-14 ·

Perfect replacement cups for the hospital pitcher

Perfect replacement cups for the hospital pitcher and much sturdier than the one from the hospital. My husband likes having that pitcher keeping his drinking water ice cold. Fits perfectly and shipping was quick. I would definitely order from this company again.

c
customer · 1 review · Verified · Experienced 2025-09-06 ·

Still have not received merchandise

Still have not received merchandise. Have gotten a response from company either after sending email

c
customer · 1 review · Verified · Experienced 2025-09-03 ·

Great products and delivery.

R
Ron · 2 reviews · Verified · Experienced 2025-09-08 ·

Advertised but not able to supply

Advertised but not able to supply. Refund not issued but card charged even though item not shipped.

c
customer · 1 review · Verified · Experienced 2025-09-05 ·

Thank you.

An item was back order. They got a hold of me and suggest a different but similar product. Hopefully all is good now! Thank you!

c
customer · 1 review · Verified · Experienced 2025-09-04 ·

Shipping charges are too high for as…

Shipping charges are too high for as slow as you send things. $10 and 2 weeks for standard shipping?

c
customer · 1 review · Verified · Experienced 2025-08-14 ·

Prompt service and excellent prices.

A
Angry customer · 1 review · Verified · Experienced 2025-08-25 ·

My order was not fulfilled due to item…

My order was not fulfilled due to item out of stock and I never got refunded. So you stole $50.95 from me

R
Russ · 6 reviews · Verified · Experienced 2025-08-28 ·

Very fast reliable service

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customer · 1 review · Verified · Experienced 2025-08-21 ·

Fast shipping

Fast shipping. Paid for standard 3-5 business days and received the order the next day.

c
customer · 1 review · Verified · Experienced 2025-08-10 ·

You cancel my order and push for more…

You cancel my order and push for more expensive item

Reply from MedOnTheGo2025-08-21

This was a Website Listing Error, that's why your order was canceled and refunded. We canceled and refunded your order immediately. And sent you the Updated Product Link. We sincerely apologize to you for the delay and the inconvenience caused. Sincerely, Sunny Sachdeva

J
JG · 1 review · Verified · Experienced 2025-08-09 ·

You get your package, but customer service can use attention

Edited review: I've ordered from them twice, and each time, I receive my packages, but they aren't good about providing tracking information in a timely manner or returning customer emails or phone calls. I did speak to the owner, and it seems he's taken this criticism to heart and may be more responsive in the future.

Reply from MedOnTheGo2025-08-21

Hi Josh. There is some confusion here. Your original package was lost by the Carrier, that's why the delay. When we came to know of it, we Re-Shipped your Package out and you will get it shortly, in the next 1-2 Business Days. I sincerely apologize to you for the delay and the inconvenience, I promise that you will receive your order very shortly. Sincerely, Shiva Sachdeva

T
Tyson · 1 review · Verified · Experienced 2025-08-09 ·

Trash

You’re asking me to review when nothings has even shipped yet 8 days after I ordered!?

J
JJ Hunter · 3 reviews · Verified · Experienced 2025-08-08 ·

As Always

As always, the BD needles/syringes arrived much sooner than I thought they would, and in good condition. They always pack them well, and ship quickly.

S
Stephan Curts · 3 reviews · Experienced 2025-06-02 ·

DON'T WASTE YOUR MONEY

Long story short... I purchased the incorrect item. I was immediately shipped and charged for the correct item. I tried numerous time to get a RMA # to send the incorrect item back. Eventually (after I wrote a negative review ) I received the RMA and sent the item back to McKesson as instructed which cost me an additional $18. They received the item the first week of June, but I have not received my refund of $82. So now I'm out $100. I would be satisfied if they would even send the item back. After numerous attempts to contact them, I'm left $100 short and totally frustrated with the communication and lack of concern for a customer. DON'T WASTE YOUR MONEY.

c
customer · 1 review · Verified · Experienced 2025-07-31 ·

Very easy transaction

Very easy transaction. Fast shipping.

c
customer · 2 reviews · Verified · Experienced 2025-07-29 ·

Easy online ordering and fast shipping.

Easy online ordering and fast shipping. Thanks

U
UCO Medical Clinic · 1 review · Verified · Experienced 2025-07-03 ·

I never received the item ordered

I never received the item ordered. Will call my CC for a refund

c
customer · 4 reviews · Verified · Experienced 2025-07-23 ·

Excellent service quick arrival

J
Jerome · 1 review · Verified · Experienced 2025-07-21 ·

Order canceled

Order canceled? No explanation?