20 cards 18.98 then tax handling and…
20 cards 18.98 then tax handling and shipping fees over $32.00, free personalized and free calender. The calender is a tiny 5 x 7. Shipping was within 7 days.
About Miles Kimball
Data updated- Website
- www.mileskimball.com
- Category
- Events & Entertainment
- Location
- United States · Oshkosh
- Status
- Unclaimed
- Last 12 months
- 15 reviews
- Replies to negative
- 54% (28/52)
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Is Miles Kimball legit?
Miles Kimball (www.mileskimball.com) has a 3.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 54% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Love the variety of products at great…
Love the variety of products at great prices! Many of the cleaning products for the home are not ones easily found in stores!
Not feeling good about my order ...
I placed my order for a large porch goose and an outfit. Payed with PayPal and didn't realize it converted the order address to my old address. I called customer service and I was able to update the shipping address. I thought everything was fine, but 5 days after I placed the order I got charged $19.95 for their VIP program that I never signed up for. When talking with the representative, I tried to confirm that the order was going to the address I updated with customer service the last time and she informed me it was not, in fact, updated. As a customer, I understand mistakes happen. A mistake happened on my end where my method of payment converted the order to a previous address. I called and verified with a customer service representative that it was updated. Then, when I got mysteriously charged $19.95 for a VIP subscription, I called in to cancel. Took 25 minutes to cancel and on top of it all, found out that my address was never fixed from my first time calling. I'm trusting that the company makes it right. This is a gift for someone and I'm trying to be patient.
Advent Candles Broken -- THREE TIMES
I've given Advent Candles to family & friends for over 20 years. In 20 years I have never had one broken candle. This year I ordered from Miles Kimball. I will NEVER order from this company again. I placed my first order the first week of November. Recipients start to burn their candles on December 1. I mailed some candles separated to individuals, and I had 6 candles sent to my home. 1st order - All 6 candles were broken. I called and asked for replacements to be sent and asked if they could package the box more carefully. They did do a better job packing, but 2 of the 6 candles were still broken in the 2nd delivery. I called and asked for 2 more candles to be sent. I also asked for a supervisor to call me. No one ever called. I placed that last order on November 17, and the 2 replacement candles arrived today--Dec. 5. Both candles broken, box broken open, not one shred of packing material in the box. Do I need to say more?
Worse Customer Service ever!!
I was trying to change my credit card info for my rewards program. I was on the phone for 2 hrs. Their customer service SUCKS! Either these people don't want to do their jobs or they're incompetent. I never did get the issue solved. They can cancel me!
The prices are good
Well l been shopping with Miles Kimball for about six years and so far l have no complains. The merchandise is good and the prices are amazing.
Nightmarish experience with Customer Service
I placed an internet order and thought all was OK. Then Miles Kimball sent me an email adding a 10.5% tax to the order. My correct tax rate is 8.0% and I had already been charged that when I paid. I was out of the country for the summer and didn't see the email, and when I returned, I found 4 dunning letters threatening to turn my account over to a collections agency. I called and talked to a CSR who had no idea which way was up. She kept repeating things I already knew. Finally she told me someone in collections would send me an email correcting the overcharge. That was two weeks ago and still no email. So my complaints are (1) the incorrect tax, (2) the dunning letters for an amount I didn't owe, (3) the cluelessness and attitude of the CSR, and (4) the failure of Customer Service to follow through in correcting the mistake. Also, I used to teach business writing, and if one of my students had turned in the letters that I got from Miles Kimball, I would have failed that student. The letters didn't even tell me what the charge was for.
Spam Hell
I've been trying to unsubscribe from their spam for a year but it won't let me. They send so much spam. I bought from them once and have been trapped in spam hell ever since. They send emails multiple times a day AND catalogues in the mail. I hate them so much. I will NEVER buy from them again and will warn everyone else to stay away.
Great products
Everything I get from Miles Kimball everyone asked where I get it from. I tell them Miles Kimball I let them see the magazine and they never asked to order nothing so I don’t know but I sure do keep ordering from you and the older I get there’s more things that I need that I can use being elder.
Great experience!!!
Super fast delivery. Highly recommend.
First experience with Miles Kimball
First experience with Miles Kimball. Impressed with quality of polyester Impatiens. Receive compliments from neighbors because of how real they appear.
Everything that I ordered is very nice
Everything that I ordered is very nice. All really added beauty to my yard.
Purchased a sewing machine clock for my…
Purchased a sewing machine clock for my wife. Came in on time. has not worked more than a day before I had to change batteries. Finally got it to work for about 3 days. Tried to call put on hold. Then they charge you for rewards and that was a nightmare trying to get that off as I did not ask for it. Not a reputable company, sub standard products and poor customer service.
0 STARS - WHAT A JOKE
0 STARS! The 1st item arrived badly damaged. The replacement item was never received. Never reimbursed for the 1st item, AND was charged for the replacement item that I never received. I was eventually reimbursed for the replacement item but not the 1st one. Multiple emails sent with no reply. The reason I didn't get the replacement item- UPS said they had a damaged box with NOTHING IN IT. I was sent an empty box. A complaint has been filed with my credit card company.
Reply from Miles Kimball2024-06-17
Hello, Thank you for your feedback. We've reviewed your order. We're sorry to hear that you had these issues with your order. When an order arrives damaged, the replacements that go out are at no cost to you. Even though the confirmation emails show a price, this is for our records and we do not charge a second time. We do show that a refund for the order has been processed since the replacement was not received. We apologize for the inconvenience that this has caused and hope to serve you better in the future. Thank You, Sarah 11542 Miles Kimball Customer Service email: [email protected] phone: 800-255-4590
Disappointed in new 5 year calendar
I have purchased these calendars for years. This new one has the tabs for the year but not the months within the year. This is a big disappointment to me as I like the month tabs.
Reply from Miles Kimball2024-06-11
Thank you for your feedback. I will certainly pass this along to the proper department for review and future consideration. We really appreciate you taking the time to share your thoughts and hope to serve you again soon.
No longer a good Product quality much lower
Product quality much lower. No instructions. 1 item already broken Website so screwed up. Difficult to place order took a month to arrive. Entire process and quality of email responses felt like scam. My last order I guess
Reply from Miles Kimball2024-06-11
Thanks for your feedback and ordering with us. Anytime there is an issue with an item you receive we would be happy to help. Simply call or email us with details and we can work on a solution together.
after I got in to the system
after I got in to the system. It was easy to order what I wanted.... Thank you, Harold Burgess
Easy to place my order
Easy to place my order. Arrived fast.
Everyone is always helpful and kind and…
Everyone is always helpful and kind and report on email as quickly as possible as to what is going on.
Ordering on line was difficult because…
Ordering on line was difficult because the sales person spoke in broken English. The order was made and when it got delivered the bottom of the box was broken and taped poorly back together. Upon inspection I was missing an item that the invoice said was there. I called back and the person was very helpful and reordered the item that was lost in transit. I just received the item today. Thank you.