Miles Kimball (www.mileskimball.com) has a 3.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 54% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-10.
This was a traditional gift that will give for 1st birthdays to our family. They were very pleased with the product which is very pleased as well. We e ordered from you several times over the years. We now have another one to order in the fall of 2025.
I’ve ordered five year calendars for over 45 years and can’t begin to describe how useful they’ve been through out the years to check back on past events, birthdays, etc. I just ordered the new one for 2025-2029. I was so disappointed to see there are no monthly tabs..just tabs for each year. How inconvenient this is going to be. It’s like everything else, price goes up and quality goes down. How sad!!
Reply from Miles Kimball2024-06-11
Thank you for your review. I am very sorry to hear we did not meet your expectations. I will pass this experience on to the correct department for review. Please contact us if you have any other questions or concerns.
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Woodland Community SDA Church · 5 reviews · Verified · Experienced 2024-05-21 ·
★★★★★
Improper Refund
I ordered enough to get free shipping but you were unable to send two items. Now you are trying to charge me shipping. Why should I have to pay for something that was your doing? I should get a full refund for the two items you couldn't send; not have it reduced because now you are trying to charge me shipping. I am not happy. Hopefully you will correct this problem.
Reply from Miles Kimball2024-06-11
Thank you for your review. We apologize for this experience. Please call or email our customer service so we can assist you further.
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DONALD BROWN · 1 review · Verified · Experienced 2024-05-21 ·
★★★★★
Fast shipping
Fast shipping. I would prefer a tab for each month, not just one for each year!
My latest order from Miles Kimball was also shipped fast and I love the items I bought. Everything is of good quality and priced right for my budget.
Highly recommend them.
I had an issue with a product I ordered and had a customer service rep that was not helpful at all. However, I called customer service again and they gladly offered to replace the product or give me a refund. If at first you don’t succeed, try try again
Reply from Miles Kimball2024-06-11
Thanks for your feedback and ordering with us. Anytime there is an issue with an item you receive we would be happy to help. Simply call or email us with details and we can work on a solution together.
Sent "rug" back. Poor material. Haven't received refund yet.
Reply from Miles Kimball2024-06-11
Thank you for your review. We see the return was processed on June 6th for the Bath Mat. We apologize it did not meet your expectations. Please contact us if you have any other questions or concerns.
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Eva · 2 reviews · Verified · Experienced 2024-05-20 ·
★★★★★
Everything was great!!
My order was delivered quickly and the items I ordered were priced right. They have a great selection of things I don't find in the stores.
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Mary Davis · 1 review · Verified · Experienced 2024-05-19 ·
★★★★★
You changed the format for the…
You changed the format for the calendar... not user friendly.
Reply from Miles Kimball2024-06-11
Thank you for your review. I am very sorry to hear we did not meet your expectations. I will pass this experience on to the correct department for review. We are confident we can serve you better in the future.
I have never been more disappointed in your product then I was this time . The rain coat and the fisherman are way below the quality I expect from this company and your prices are getting out of hand.
Reply from Miles Kimball2024-06-11
Thank you for your review. I am very sorry to hear we did not meet your expectations. I will pass this experience on to the correct department for review. We are confident we can serve you better in the future.
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Robert G Yerkes · 2 reviews · Experienced 2024-05-27 ·
★★★★★
Poor poor packing my order
You have to get someone in your shipping dept that knows that you don't put 1 rug in a box made for 10 rugs.
Reply from Miles Kimball2024-06-11
Thank you for your review. I am very sorry to hear we did not meet your expectations. I will pass this experience on to the correct department for review. We are confident we can serve you better in the future.
They ship fast.
I do not know how good the chair covers will be until they are exposed for a while. The previous covers that I have bought were not good at all.