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Shopping & Fashion

Miniso

Claimed

193 reviews

1.7193 reviews
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About Miniso

Data updated
Website
www.miniso.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
32 reviews
Replies to negative
0% (0/159)
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www.miniso.com

About this business

Miniso, stylized as MINISO, is a Chinese low-cost retailer and variety store chain that specializes in household and consumer goods including cosmetics, stationery, toys, and kitchenware.

Is Miniso legit?

Miniso (www.miniso.com) has a 1.7 out of 5 rating on OK.one, based on 193 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 78% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 32 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

A
Anita AranhaIndia · 1 review ·

The management at infinity mall Malad…

The management at infinity mall Malad mini so store was very bad in my experience. The staff needs to be more understanding in these times.

Connie Hall-YamadaJapan · 1 review ·

Love Miniso

I am really really fond of this store. It has everything I need from household items to digital stuff. They got those 3 adorable bears too. You'll sure to find all the cute little things you never knew you needed, hahaha. It's quite affordable so you will not feel guilty splurging from time to time.

A
AbleJapan · 1 review ·

It's crazy how the speakers quality…

It's crazy how the speakers quality decline with in 6 month, Now music sounds way different than when I first bought it.

J
JonVCanada · 1 review ·

Have been working for Miniso like a…

Have been working for Miniso like a subhuman slave for a year and a half; the upper management had no regards for human rights and proper respect. One time my store manager forced me to hire her incompetent friend just because they knew each other. I ended up hiring this trouble maker and having wasted so much time cleaning up her mess. She even moved one of my cashiers to her department without my consent, causing me to have to hire another new one. Back room was always Overloaded and messy because the warehouse kept on sending us products that we couldn’t sell fast. Oh you know what? They even sent me a wrong T4 slip in 2018. I filed a faulty 2018 tax return because of that and now I have to explain to CRA that it wasn’t my fault but Miniso’s. Don’t work there for F sake!

N
Nasreen OsmanSouth Africa · 1 review ·

An untrustworthy company

Miniso came to South Africa, got South African franchisees to invest in their stores and fled with their investments leaving those South Africans gutted. As a South African I am hurt to see an international company succeeding worldwide while taking advantage of South African investors. It would be a shame to support such a company.

B
Bibhuti KachhapIndia · 1 review ·

I bought 5 items but they charged me…

I bought 5 items but they charged me for an extra item that was worth 250/- earlier also I had purchases at other Miniso stores but never had any problem. But since I noticed it 2 days later and I had bought things for my sister I had already given it to her n checked the receipt only later. I tried calling customer care support but it was not worth it. So a word of caution please check the products as well as the receipt before leaving the store.

N
NenadSerbia · 2 reviews ·

Belt

Belt Bought a belt and it is a best belt I've ever had! I don't know if this material is plastic or what, but it seems durable, elegant and stiff - won't float around when you put your pants down for #1 ;) A week after, I bought another one, just in case they become discontinued.

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