Mito Red Light (USA) (www.mitoredlight.com) has a 4.6 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 67% of negative reviews. Last updated 2026-08-10.
The order process was easy, good explanations and good communication regarding shipping process
Thank you for your review! We're glad to hear the ordering process was easy and that our communication throughout shipping kept you informed. We appreciate your support and hope you enjoy your Mito purchase! Team Mito
The product might actually be good but since they never seem to have it in stock (which is a pro and a con) I don’t know if the Mitopod helps or not, I’m almost jokingly questioning if they actually exist!! I ordered 11 days ago but haven’t received yet, as at least 4 different dates have been listed on their website saying that the Mitopod would be restocked. I’m trying to hold out till it is back in stock but at this point I’m looking at other pods/bags and wondering if they’ll ever be restocked. Doesn’t seem like it right now. The staff has been very helpful and encouraging.
Hi Angela, Thank you for taking the time to share your feedback and for recognizing our Customer Support team. We truly appreciate your kind words. We sincerely apologize for the repeated delays with the MitoPOD™ restock. While we shared the estimated dates provided to us, those dates unfortunately shifted due to ongoing logistics delays outside of our control. We understand how frustrating that was, especially when you were eager to receive your order. Throughout the process, our team proactively reached out with updates, followed up on your questions, and remained transparent as new information became available. When it became clear the timeline continued to move, we fully supported your decision to cancel your order and promptly processed a full refund. We appreciate you giving us the opportunity to earn your business and hope we'll have the chance to serve you again in the future when the MitoPOD™ is back in stock. Team Mito
My experience with Mito Red Light’s customer service has been excellent so far. I’ve had several questions and concerns since my purchase, and their team has been responsive, patient, and very helpful throughout the process. I was also extremely impressed with their 60-day trial period, which was one of the best I found when researching red light therapy companies. Making a purchase like this is a significant investment, and having 60 days to actually use the panel and decide whether it’s right for you provides tremendous peace of mind. I especially appreciate that they offer an inexpensive optional return-shipping protection plan at the time of purchase. Knowing that you can return items within the trial period without facing potentially expensive return-shipping costs is a wonderful option for customers and something I wish more companies offered. I’m still within my trial period and evaluating my panel, but based on the customer service and support I’ve received so far, I’ve been very impressed.
Hi Lisa, Thank you for your thoughtful review! We're so glad you've had a positive experience with our Customer Support team and that our 60-day trial helped give you confidence in your purchase. We also appreciate your recognition of our optional return shipping protection, which we offer to help make the trial experience as worry-free as possible. Thank you for choosing Mito Red Light, and please don't hesitate to reach out if we can help with anything during your trial. Team Mito
I loaned my redlight portable light panel out. It came back without the power supply. I reached out to Mito Redlight fully hoping I could pay for a replacement. They sent a replacement out immediately at no cost. That is Above and Beyond service. One sees so few vendors these days really trying hard to win Customer Satisfaction. This experience was WAY beyond expectations.
Thank you for your incredibly kind review! We're so pleased we were able to help with your replacement power supply. Providing exceptional customer support is something we truly value, and it's wonderful to hear we exceeded your expectations. Thank you for being part of the Mito family! Team Mito
No problems ordering or receiving. I was promised my shipment by a certain date and actually received it 2 days early. Quick and easy set up as well.
Hi Fancy, Thank you for your wonderful review! We're happy to hear your order arrived even earlier than expected and that setup was quick and easy. We hope you enjoy your new device! Thank you for choosing Mito Red Light. Team Mito
It been over a year for mito redlight to release the External DC Power Bank for the MitoQUAD™ Wavelength Belt. And they still HAVE NOT. Could not wait any longer, need to start my Therapy ASAP. I can't understand why a simple item as the battery would take so long. When the Power Banks are finally due out, they should discount it to customers who couldn't wait and had to buy theMitoQUAD™ Wavelength Belt unit
Hi Laurie, Thank you for sharing your feedback. We completely understand your disappointment regarding the External DC Power Bank for the MitoQUAD™ Wavelength Belt. While the battery pack is still in development, the MitoQUAD™ AC Plug-in version you purchased is fully functional and designed to be used without the battery pack. We know many customers are looking forward to the added portability the battery will provide, and we appreciate your patience. Developing a battery platform that will be used across multiple products requires extensive engineering, safety testing, certifications, and regulatory approvals before it can be released. While this has taken longer than anticipated, our priority is ensuring the product meets our quality and safety standards before it reaches customers. At this time, we don't have a confirmed release date to share. We appreciate your suggestion regarding existing customers and have shared your feedback with our team for consideration. Thank you for choosing Mito Red Light and for taking the time to share your thoughts. Team Mito
Great experience. They were very helpful on all the questions would highly recommend unit came and a reasonable time. And i'm very happy with the unit
Thank you so much for your review! We're delighted to hear our team was able to answer your questions, your order arrived within the promised timeframe, and setup was quick and easy. We appreciate your recommendation and hope you continue enjoying your Mito device! Team Mito
This was so easy! From ordering to receiving it took only 5 days!
Hi Susan, Thank you for your review! We're delighted to hear your experience was easy from start to finish and that your order arrived in just five days. We appreciate your support and hope you enjoy your new Mito product! Team Mito
The AI chat on the site is amazing, it answered all of my questions. Once I ordered the light it was delivered within a few days.
Hi Kent, Thank you for your wonderful review! We're happy to hear our AI chat helped answer your questions and that your order arrived quickly. We work hard to provide helpful resources before and after purchase, so it's great to hear they made your experience even better. Thank you for choosing Mito Red Light! Team Mito
Very simple to order and understand. Delivery was prompt. Use is very straightforward. Plug it in and go. This appears to be very sturdy and professionally made. I’m excited to get started.
Hi Clay, Thank you for your review! We're thrilled to hear ordering was simple, delivery was prompt, and getting started with your device was easy. We hope you enjoy using your new Mito device for years to come. Thank you for choosing Mito Red Light! Team Mito
I wasn’t shown the $269. Light when I was shopping from a link sent to me on the 369 light. I wish I had the cheaper one. It was the one I was accustomed to using from my daughter. This one that I have is too complicated. I don’t like having to use a remote to decrease the time on the timer.
Hi Sherri, Thank you for taking the time to share your feedback. We appreciate you reaching out to our Customer Support team so we could discuss the differences between the MitoPRO+ and the MitoMIN 2.0. We understand that everyone has different preferences, and while many customers enjoy the additional features and customization available with the MitoPRO+, others prefer the simplicity of the MitoMIN 2.0. That's exactly why we offer our 60-Day Risk-Free Trial. If you decide the MitoMIN 2.0 would better suit your needs, we'd be happy to help you exchange your panel within the trial period. Our goal is to ensure you have the product that's the best fit for you. Thank you again for your feedback, and please don't hesitate to reach out if we can assist further. Team Mito
Love the product and pricing. Only have a few constructive feedback comments to give: the stand was slightly bent on one corner so I cannot easily put it away all the way, it hits the white rubber foot on that one side, so I just have to leave it slightly unclosed. I can force it over the rubber foot but I do not want to ruin it, so I just leave it as is. You charged extra for it to get here safely but it seemed this was sent damaged bc it is unlikely that damage happened while being shipped. Also there was a hair in the small glasses that were sent. It was not mine, and not sure how it got in there. I am thankful 2 glasses were sent though, so that was cool. Other than those 2 things the experience has been excellent. I wish the manual had more info on which settings are ideal for what, and maybe more ideas on how to set it up for using on different body parts. Thanks !
Hi Karla, Thank you for your thoughtful review and for sharing both the positives and your constructive feedback. We're thrilled to hear you're enjoying your panel and appreciate you bringing the issues with the stand and protective glasses to our attention. We've shared your comments with our Product Quality team for review, as this isn't the experience we want our customers to have. We also appreciate your suggestion regarding the user manual. Providing additional guidance and educational resources is something we're continually working to improve. In the meantime, you may find these resources helpful as you learn more about red light therapy and how others incorporate it into their wellness routines: • https://mitoredlight.com/pages/research-evidence-hub • https://mitoredlight.com/pages/evidence-explorer Thank you again for your valuable feedback and for choosing Mito Red Light! Please note: The products and information on our website are intended solely for general wellness and healthy living support. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition and are not a substitute for professional medical advice. Results may vary. Please consult your healthcare provider with any medical questions or concerns. Team Mito
Easy navigation to complete the purchase.
Hi Phil, Thank you for your review! We're glad you found our website easy to navigate and that your checkout experience was simple and straightforward. We appreciate your support and thank you for choosing Mito Red Light! Team Mito
The website experience was smooth. I liked that everything wet with ease.
Hi Mark, Thank you for taking the time to leave a review! We're happy to hear your shopping experience was smooth and that everything from browsing to checkout went with ease. We appreciate your support and thank you for choosing Mito Red Light! Team Mito
Hi William, Thank you for your review! We're glad to hear our team was able to provide a quick response and make your experience a positive one. We appreciate your support and thank you for choosing Mito Red Light! Team Mito
The item arrived exactly as advertised and quickly.
Hi Amanda, Thank you for your review! We're happy to hear your order arrived quickly and exactly as expected. We appreciate your support and thank you for choosing Mito Red Light! Team Mito
The website was easy to navigate and gave you a comparison view of the different products and characteristics of each product, so that you can make an informed decision.
Hi Lorenzo, Thank you for your thoughtful review! We're glad our comparison tools and product information helped you make an informed decision. We strive to provide customers with the resources they need to confidently choose the product that's right for them. Thank you for choosing Mito Red Light! Team Mito
Surprised to have to pay local and state sales tax. Does that mean you have a store in Texas? Do not remember doing that for my previous purchases. Honey Lanham
Hi Honey, Thank you for taking the time to leave a review and for being a returning customer—we truly appreciate your continued support. We understand your surprise regarding the sales tax. While Mito Red Light is headquartered in Arizona and does not have a retail store in Texas, current tax laws require many online retailers to collect state and local sales tax based on the shipping destination. In your case, the taxes collected were the applicable Texas state and local taxes for your delivery address. We understand this may be different from your previous purchase, as tax collection requirements for online retailers have evolved over the years. We appreciate your business and hope you enjoy your new MitoGLOW™. If you ever have any questions, our team is always happy to help. Team Mito
No issues with the app for ordering or reviewing the product. Easy to select and check out.
Hi Brandye, Thank you for your review! We're happy to hear the ordering process was seamless and that you found it easy to browse, purchase, and leave your feedback. We appreciate your support and thank you for choosing Mito Red Light! Team Mito
Hi Barbara, Thank you for your review! We're delighted to hear you had such a positive experience. We appreciate your support and thank you for choosing Mito Red Light! Team Mito
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