MonarchCypressOnline (www.monarchcypressonline.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 85% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 44% of negative reviews. Last updated 2026-08-11.
Returned a robe 3 weeks ago for credit to my cc. Nothing has appeared yet. CS told me it is coming. No company I have ever dealt with took this long for a credit. I do not believe they will ever do it. Do not trust them!
Softest sheets ever, worth every penny.
Wonderful robes...just like in our hotel, but now we get to enjoy them at home! Fast delivery too!
This robe is extremely comfortable and luxurious. It is a great deal for the price.
LOVE this hooded robe!!! Sizing is very generous and such a luxurious feeling to wear it right from the shower. Everything is first class and very well made!
Beautiful robe, perfect fit and super fast shipping! A±±+
Came right away! Nice packaging! So comfy and relaxing to wear!
It's really comforting to know and experience that the USA company such as yours, is making products to set a world standard of excellence !
Great customer service and high quality products
The robe would get a perfect score if it fit. It is big enough for two people!
It's been two weeks since I ordered and I have heard nothing about shipping or status. Yes, thank you I did receive the very first communication 3/31/23.
HI, thank you for your review. I see you placed your order on March 15. Your order was personalized and as we state on our site, it takes 7 to 10 business days to personalize an order. Your order was shipped out on the 29th of March, which is 10 business days from when you placed your order. You should have also received an email from UPS on the 29th notifying you the the order had shipped.
Great robe, thank you!
Prompt delivery, came much quicker than originally anticipated. These are so soft and buttery. I too, experienced them on a vacation and could not wait to order when I got home. They do not disappoint!
My order had a slight error, but it was resolved instantly. Appreciated the timeliness and candor of your customer service team. Bravo!
Thank you... can you do us a favor then and change the one star - maybe to a 5 :)
I wanted a heavy terry cloth robe to go to and from our hot tub in the back yard. I have ordered and sent back robes from other companies multiple times. It was the first time I actually received the robe I was looking for. Thank you for being an honest company!
love the sheets, feels like quality but only two washes in (cold, gentle no softener and low tumble no bleach) and they are already starting to pill. Will have to buy a pill/lent removal tool to keep sheets nice.
My husband's old Monach/Cypress waffle robe was in need of replacement but I fell for a cheaper model on Amazon. It came and then it went back pronto. The off brand was so skimpy I was really shocked. I got on the Monach website, found the exact same robe replacement and ordered it. Shipping was free and we are extremely satisfied and know we will have it for years to come. The price was a few dollars more but so worth it! The delivery was a few days longer than amazon but not a problem. Satisfied customer here!
Amazing!!! We ordered robes after having them at a nice hotel! LOVE them!!!
We first slept on your sheets on a trip to Duluth MN.........My wife said she loved the sheets we slept on, so I did a little research and found out about Monarch Linen........I ordered my first set 6 years ago.....after time they are starting to need an upgrade so I order this set......Yes she still loves your sheets..........wish for more colors thouth......
102 reviews matching