MonarchCypressOnline (www.monarchcypressonline.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 85% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 44% of negative reviews. Last updated 2026-08-11.
Experienced these robes during a spa day and I as extremely impressed. The spa didn’t sell them so I took a picture of the tag and got them for my husband and I. We are in them every chance we get while lounging at home. Beyond happy to have them, especially as the weather is cooling down. :)
The order was placed on October 25 at 330pm. Processed on October 26th and it is at embroidery. Our website informs you that embroidery can take up to 15 business days. Today is the 10th day.
I ordered two monogrammed robes. I received one and had no notification of the status of the second. Upon contacting Monarch, the rep assured me that there had been some problem with obtaining that particular robe and that it would be expedited. It shipped that day and arrived a few days later. Although I had to call to check on the balance of my order, it was taken care of courteously and quickly.
I ordered 2 weeks ago. waiting for the products so long. In the end, somebody from your company cancelled my order, without giving reason or notifying.
Reply from MonarchCypressOnline2022-11-07
As this order was placed using a foreign address we called you twice and emailed you to make sure this was a real order. When we called we were told twice that the person ordering the item did not exist.
I was at a local spa when I first laid in these sheets. I felt like I was in heaven. Once done with my massage I instantly checked the tag for what kind of sheets they were so I can immediately purchase for myself. Bought myself a set the next day. Delivery was super fast. I love these sheets so much, I look forward to crawling into my bed each night.
A
Ali · 2 reviews · Experienced 2022-10-26 ·
★★★★★
Poor quality
I’m not sure why these robes have good reviews. I ordered one for my husband for his birthday and I’m embarrassed to gift it to him. The outer material looks cheap, and the terry lining is scratchy and not thick at all. I would not recommend.
K
Kel · 1 review · Verified · Experienced 2022-10-06 ·
★★★★★
This is a spa quality robe
This is a spa quality robe. Very soft and the perfect weight. The shopping process was easy and the robe arrived quickly.
I bought these spa quality robes for my wife and I, we are over the moon with them. I had them monogrammed with our initials which makes them extra special. We love them!!!
I love my bathrobe - it is so soft and comfy, I find myself getting ready for bed earlier than usual, just so I can lounge around in it! I bought one for a good friend too! Easy to order, arrived quickly.