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Shopping & Fashion

Monkeysober

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320 reviews

3.9320 reviews
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About Monkeysober

Data updated
Website
www.monkeysober.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
45 reviews
Replies to negative
71% (55/78)
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Is Monkeysober legit?

Monkeysober (www.monkeysober.com) has a 3.9 out of 5 rating on OK.one, based on 320 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 71% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the fun designs, good quality materials, and comfortable fit of the shirts offered by the company. Many consumers also mention that the merchandise usually arrives in good time and makes for wonderful gifts for special occasions. Some reviewers were not happy with customer service and experienced unhelpful responses when dealing with returns or exchanges. People also noted unexpected sizing discrepancies between items, poor material quality in some cases, and very slow delivery times. Additionally, buyers occasionally encountered missing packages or received items that did not match expectations.

Auto-generated from all reviews of this business. For reference only.

What people say

Easy process

Easy process. I wanted the beige colored hat but it stuck with green. That’s ok

Reply from Monkeysober2025-06-11

Thank you for your support! You can try to contact customer service to help you change the color, but you can only do it before production. Once production begins, customer service will not be able to do it. Or you can contact customer service, and customer service will help you get a discount coupon so that you can use it next time you buy the color you like😄.

been over a month since order

been over a month since order. not much info on shipment. still have not recieved my hat! WHAT IS THE PROBLEM???

Reply from Monkeysober2025-06-09

Hello, please send the order number or order email to customer service, and customer service will help you check. Please rest assured that we will actively communicate with the logistics company and continue to pay attention to your order.

Company in China enough said

Didn't realize company was in China or wouldn't have ordered. Spent weeks waiting for order and when it arrived at my USPS box it didn't have the complete address on it so was sent back. If you can't understand English you shouldn't do business in this country. Now waiting to see if I will be refunded. Don't waste your money.

Reply from Monkeysober2025-06-06

Hello, we have factories in many places, including China. We serve customers all over the world. Sometimes, hot-selling products encounter production difficulties and will be transferred from other warehouses. It is normal to face customs clearance. We are very sorry for the inconvenience caused to you. Regarding logistics issues, we strictly submit the delivery address on the customer's order information to the logistics company, but if the package fails to be delivered due to address problems after it arrives at the local area, it must be the local last-mile service provider who made a mistake. We have been actively contacting the service provider and providing timely feedback to customers. Thank you for your support. We are deeply sorry that we have not been able to provide you with satisfactory after-sales service. In future operations, we will focus on improving logistics issues.

Good looking webpage

Good looking webpage, Easy to order and instant confirmation. Can’t wait to receive product

Reply from Monkeysober2025-06-03

We are very happy to provide you with the products you like. We will complete the production as soon as possible and ship them as soon as they pass the quality inspection. When they are shipped, you will receive a notification email sent by the system, including tracking information. If you cannot find it, please don't worry, contact customer service in time, and someone will help you solve the problem. I wish you a happy life.

I’m waiting for comformation of my…

I’m waiting for comformation of my order, as I changed colour of trucker cap, and tried to change colour of a t shirt. Please advise before I cancel payment Regards

Reply from Monkeysober2025-06-03

Hello, our customer service has contacted you, please check your email. Please rest assured that according to our policy, as long as you contact us before production, we will do our best to help customers modify the color, size or style.

Everything was so easy and simple to…

Everything was so easy and simple to order and filling in the details for payment and delivery

Reply from Monkeysober2025-06-03

Thank you very much for your support. If you encounter any problems, please feel free to email us and our customer service will help you solve the problem.

Top notch quality.

I was surprised with reading negative reviews. My order Arrived in about 8 days and the quality is awesome on the tee shirts. Fit is true to size. Hat quality is also top notch. Good products!

Reply from Monkeysober2025-06-03

Thank you very much for your feedback! Your support is the driving force for our progress! We will continue to work hard to provide good service.I wish you a happy life😄!

the products look good quality and…

the products look good quality and interesting, i gave 4star because the postage is far too much i've had goods sent from the states before for much less almost cancelled the order

Reply from Monkeysober2025-06-03

Thank you for your support, please rest assured that I believe in our products and they are definitely worth the money.

Big transaction made easy to do through…

Big transaction made easy to do through PayPal and Monkeysober!

Reply from Monkeysober2025-06-03

We look forward to your order being delivered smoothly. If you have any questions, please don't worry, just contact our customer service and someone will help you solve the problem!

Really cool shirts

The tshirt and cap are great they fit good very comfortable and the design bis excellent, the service was excellent and they give you tracking so you know where ya stuff is, I'm wrapped and definitely getting more, highly recommend.

Reply from Monkeysober2025-05-29

Thank you for your support and recommendation. Warm reminder: If you place a new order, please check the order confirmation email sent by the system. Before entering production, the color and size can be changed if there are any errors. Once entering production, we have no right to operate. Finally, thank you again for your support, we will work hard to design more good products😊.

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