MRI Software (www.mrisoftware.com) has a 4.7 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
As a new realtor, the support provided by CTME has been exceptional! Every person I’ve spoken with over the past two years has been very kind, patient, and informative. Each has assisted me with exactly what I need, and I walk away with new skills and a deeper understanding.
Grateful for our account manager, Matthew Sperati. He has been so helpful since taking over our account. Thank you, Matthew! Also, thank you to the customer support analysts who help us throughout the year.
Understanding all of the ends and out of your software is above my grade, however, whenever I need assistance, your staff has always been more than willing with a great attitude to help me through something that I don't know how it works. I've never ran into the same person on the phone, so that tells me that someone on top makes it a priority to hire employees that maintain a positive attitude even with someone like me that has to call somewhat often. When you don't use the software on a frequent basis, it's difficult to stay up with it. So, thanks staff for always being so helpful with folks like me!
As I was attempting to sign in to MRI, a popup appeared to change my password. After several attempts with codes being sent from my cellphone to emails, I still could not change the password and gain entrance to MRI. I reached out to the MRI HELP desk to address and correct the situation. They were able to do that immediately.
Overall, the experience has been extremely positive, apart from billing. We have not had correct billing for over a year and since we took on an extra, bundled service package. I have detailed the discrepancy many times and spending a long time going through bank statements, for the accounts dept. It still hasn't been corrected.
105 reviews matching