About MRI Software
Data updated- Website
- www.mrisoftware.com
- Category
- Electronics & Technology
- Location
- United States · Solon
- Status
- Unclaimed
- Last 12 months
- 105 reviews
- Replies to negative
- 100% (3/3)
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Is MRI Software legit?
MRI Software (www.mrisoftware.com) has a 4.7 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Always a great experience.
Always a great experience.. My issues are always handled within a good time frame. Customer service is always prompted and they answer all my questions.
HAB staff always great to work with
I always get the support needed from HAB staff. They are very knowledgeable, and will make sure they covered everything that needed to be addressed-Any issues are always resolved.
Great technical staff
Great technical staff. Super clear communication and knowledge transfer.
Always helpful
support was great and worked to give us…
support was great and worked to give us the best possible outcome as quick as they could
The customer support is very quick and…
The customer support is very quick and professional
Great Customer Service
The response with quick and accurate.
Very friendly and knowledgable
Very fast and friendly
Left hand does know what the right hand is doing
How can one tech take care of you then the next is unwilling even after explaining to the current tech on the phone what the previous tech did. Unbelievable !
Reply from MRI Software2026-06-04
Thank you for your feedback. We are sorry to hear that your recent experience did not meet the high standards of service we aim to provide. We understand that a Senior Support Manager has since spoken with you directly to discuss your concerns and work towards a resolution. We appreciate you taking the time to share your experience and the opportunity to address your feedback.
All taken care of quickly
All taken care of quickly and full understanding of the issue.
Quick to respond and willing to assist.
Response From MRI Reps
Response From MRI Reps The IT representatives where very helpful and knowledgeable in assisting me. If a problem occurred, it was quickly rectified.
Problem reported and dealt with very…
Problem reported and dealt with very quickly.
Your outages are a problem!!!
The agent was helpful and explained the…
The agent was helpful and explained the processes well. I am still new to RAM so I haven't used the platform much therefore I cannot rate on the platform satisfaction as yet
This program works great
you did fix my problem super fast and…
you did fix my problem super fast and after hours
Excellent technical support!
Great Support from the team
Team has been great on proactive and responsive support.