Customer service agents are always so…
Customer service agents are always so helpful and willing to do what is necessary to fix the problem. I can always count on them.
About MRI Software
Data updated- Website
- www.mrisoftware.com
- Category
- Electronics & Technology
- Location
- United States · Solon
- Status
- Unclaimed
- Last 12 months
- 105 reviews
- Replies to negative
- 100% (3/3)
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Is MRI Software legit?
MRI Software (www.mrisoftware.com) has a 4.7 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
good service
good service.
Efficient and convenient for real…
Efficient and convenient for real estate docs.
The customer service is the very best
The customer service is the very best. They always solve my problems with ease.
Making selling Real Estate easier MRI
Great hours of operation, great people to work with.
Best facilities management software
Very useful
Speedy support and quick resolution
Cheasley has been fantastic to work…
Cheasley has been fantastic to work with.
Incomplete information for tenant screening
This company provides outdated, inaccurate, and incomplete information for tenant screening. Their reports are using wrong data that is mixed with similar names and addresses. Their credit score is not from actual real score, but a made up score that is old data, bad data, from third party vendors, while claiming to get true credit score. Save yourself the headache and avoid any property that uses them.
Reply from MRI Software2026-07-03
Thank you for sharing your feedback. We take concerns about report accuracy and data integrity seriously, and we'd like the opportunity to review your experience. Please contact us at [email protected] or submit a formal dispute through https://www.rentalhistoryreports.com/rhr-applicant-portal/ so our team can investigate the information referenced in your report and assist you directly.
Time and attention was given to my issues and the matter was quickly resolved.
Issues were resolved quickly and I appreciate it.
Very Professional and patient
Professional and knowledgeable service.
Customer service is really good
Software for any size company
My company is small compared to a lot of other real estate companies and we don't use all the bells and whistles that MRI offers currently. But I would recommend MRI to any real estate company starting up that is looking at various accounting solution because MRI is a software that can be tailored to any size real estate company and it is so much easier to start with the best and add on other modules and APIs as you need them. MRI offers so many solutions to help with any situation. Plus, I have found the customer service very responsive and they usually figure out issues very quickly.
QUICK RESPONSE
Great customer service.
They do a great job on helping you.
sometimes is confusing
Fast communication
Software functionality and customer…
Software functionality and customer support is good. Very annoying to have to do multi-factor authentication on a daily basis
Reply from MRI Software2026-07-02
Glenn, thank you for your feedback. MRI requires the use of MFA for CTM as part of its commitment to safeguarding client data and system integrity. This requirement reflects MRI’s continuously evolving security framework to align with current best practices and any emerging threats. A manager will be reaching out to discuss further and offer a workaround.