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Quickly resolved the issue.
About MRI Software
Data updated- Website
- www.mrisoftware.com
- Category
- Electronics & Technology
- Location
- United States · Solon
- Status
- Unclaimed
- Last 12 months
- 105 reviews
- Replies to negative
- 100% (3/3)
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Is MRI Software legit?
MRI Software (www.mrisoftware.com) has a 4.7 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
So helpful from checking in to going…
So helpful from checking in to going through the procedure.
Great support and superior property…
Great support and superior property management software!
MRI Support!!
consistent support and responsiveness
Great Customer Service
Great customer service
World class customer service
World class customer service. The representative understood the problem and quickly resolved it for me.
Always ready to help!
Customer Service is always helpful and always knows the answers. They are available 7 days a week which is crucial to our business. Thank you!
MRI call in
Quick to respond and provide clarity
Professional
Professional Great software Great customer service
Always helpful and there when you need…
Always helpful and there when you need assistance.
Always helpful .
My representative Denmark and the…
My representative Denmark and the person who corrected my error so promptly.
Customer service
Customer service was very helpful
Customer service is top notch
Customer service is top notch. Questions are answered clearly and thoroughly. Problems are solved quickly and I can get back to work.
The biggest issue that I see would be…
The biggest issue that I see would be the time it takes to hear back once we submit an issue.
Reply from MRI Software2026-07-31
Thank you for your feedback, Lisa. We understand how important timely responses are and appreciate you highlighting this concern. Your comments will be shared with our team as we continue working to improve our support experience and response times.
She was pleasant and knowledgeable…
She was pleasant and knowledgeable about what we were having issues with.
Yolanda was amazing!
Super great help!
Quick solution, great customer service and staff!
Great
Quick and great
Service was quick and resolved the…
Service was quick and resolved the issue straight away