Scamm!!!!
Scamm!!!! I ordered and it never arrived!!!!
About Mystichot
Data updated- Website
- www.mystichot.com
- Category
- Events & Entertainment
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 18% (6/34)
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About this business
Providing you with beautifully personalized gifts that are unique to you.We want to create the most perfect, comprehensive gift customization service for you.We are also in the process of continuous learning and development, and need customers' comments and suggestions to verify our results, is our progress and growth.
Written by the business, not verified by us.Is Mystichot legit?
Mystichot (www.mystichot.com) has a 1.7 out of 5 rating on OK.one, based on 40 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 75% of reviews are 1 star, a relatively high share; The business has replied to 18% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Avoid!
Avoid at all costs. Ridiculous customer service. Shipping was "free" but then charged anyway at check out. Tried to dispute this and they confirmed shipping is free for my order and then proceeded to ignore me. Not resolving the issue at all.
Avoid. Chinese sizes.
Same as everyone else. These are Chinese sizes and so a large fits like a small medium. I ordered a large and it was up my arms. To get a decent large I would have had to have purchased maybe 2XL?? Highlighted to the company that there are no size guides and so feel missold but they don't care. They have your money now. Avoid
Avoid, avoid, avoid.
Wish I'd read these first. Delivery takes ages. Terrible quality. Adverts are absolutely misleading.
Happy Birthday Video
I ordered a Happy Birthday Video and they sent me as ordered. Thank you very much
Sacam
Sacam, ordered more than 2 months.
Got a great birthday video
Same as everyone else is saying
Same as everyone else is saying! Never got my package! It’s been stuck at “customs” in Chicago for 3 weeks
🚨🚨🚨 Scam 🚨🚨🚨
Can I give 0 stars? Ordered a t-shirt on 8 july. No contact for 10 days. Emailed asking for an update or shipping details. They advised it would be shipped in the next 3 days (we are on 18 July) Waited until 26 July with no update. Raised a PayPal dispute. Suddenly get an email advising my order has been "lost" and asking if I would like it remade or to have an official refund and close the dispute. Bottom line. They only responded with any urgency when I raised the dispute. 100% scam, you will not get anything
VERY BAD QUALITY
VERY BAD QUALITY! Received my order, nothing like the advertisement, nothing like the photos I attached... I doesn't worth your money- it's practically a scam... BE AWARE
Utter scam
Utter scam - do not order from this website. You will end up with a product that is ridiculously poor quality that likely cost about £5 to make. That’s when you actually receive it… they charge a fortune for ‘VIP’ delivery but don’t actually tell you what this does. The tracking numbers don’t exist, and they don’t respond to any of your emails or website queries.
Not happy
Got a dark grey sweater eventhough i ordered normal gray. It was supposed to be unisex, but ut was really short in the arms for my boyfriend. The quality was also not so good.
Garbage quality
Garbage quality. Horrible customer service. Do not at all stand up to what they advertise. Do not buy from here ever.
Ordered 2 weeks ago and still not…
Ordered 2 weeks ago and still not dispatched. Emailed to ask if there was an update and was told to be patient. Said they have a backlog of orders. Wish I checked here first. Not expecting any quality once/if it arrives. I work in the logistics industry and discuss websites daily so it would be nice for consumers to be told of such delays at checkout
BAD QUALITY!!
BAD QUALITY!!! DO NOT ORDER THERE!!!! TRASH COMPANY!
Absolutely terrible quality
Absolutely terrible quality Nothing like the Ad! They also don’t respond for a refund. Such a waste of money!
Don’t do it
Don’t do it. They kept parts of my money even though I canceled right away and they even admitted that they hadn’t had ANY effort so far! Case on PayPal opened!
Dont order!
If you wann to make someone or yourself a gift dont order from mystichot.It took about 4 weeks delievery time.The stitch was ok,but it came in a apricot/yellow colour.I ordered a beige,I sent them picture of that colour and they replied it is how it is,thats a beige.So i put a beige jumper besides and made a Screenshot from the beige they have on their page.Still they think its ok. I mean,my boyfriend definitiv wont wear that colour and it wasnt cheap neither. So awful experience.
Personalised hoodie review
Ordered my personalised hoodie in early October as a Christmas present… it came the week before Christmas. Customer service was awful and I had to use a 3rd party Chinese tracking site to find anything about my parcel. 2 stars because the hoodie came printed correctly, however the material is quite thin rather than a heavy warm hoodie. Probably made through a 3rd party. Lots of people haven’t received their hoodies as I’ve seen on social media. Overall wouldn’t order from them again
Don’t waste your time or money
The socks are of poor quality, the top of the socks arrived frayed, the stretch changes the colour making the images not recognisable, and the large socks don’t fit me, I’m size 11. The hoodie is really cheap but the embroidery is ok. I’ve contacted their support, sent photos and they offered me 30% refund on the socks.
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