Netflix

Secondhand Programmes with Secondhand Staff Advice

Judging from the star rating here, I gather Netflix doesn't care one bit about any review which doesn't conform to their ideas. So, for those of you who are thinking of trying Netflix, you may want to have a re-think. I have been with Netflix for some 4 years. In that time I have seen their content sink. A lot of their programmes now seem to be taken from old UK/USA showings, with not a lot of original material. Second, Netflix have staff who have no idea of their own company's contractual terms; in a word, they are ignorant of any of them and give out advice which is totally at odds with Netflix's terms. Third. As a direct result of advice I received from Netflix Chat, I cancelled my subscription. I was informed by their representative that I would not be allowed to watch any Netflix programmes if I chose to travel. The advice I was given was that I would have to cancel my home country subscription. Take out a subscription in the country I was travelling in. Cancel that subscription when I returned to my home country and renew my subscription in my home country!! Does anyone else see the lunacy in this advice? I visited Netflix website where it stated quite clearly, and I quote: "Netflix is easy to use when on the go or traveling". So, I got back in touch with Netflix Chat. Big mistake. The second person was even more ignorant than the first one and sounded like a bot who did not know anything about anything, but could feel my frustration and would take on board my feedback! What feedback? With staff, which are the face of Netflix, like these, I can only conclude Netflix will sink faster than the titanic.

WE PAYING FOR VIEW LONG ADVERTISING …

WE PAYING FOR VIEW LONG ADVERTISING NOT HAPPY WITH NETFLEX

Ads ads and only ads on inappropriate…

Ads ads and only ads on inappropriate places to watch something you are forced too, even you are paying Plus the choice is poor, I would rather suggest HBO over Netflix

Absolute rubbish

Absolute rubbish, pay bare money for a subscription and you end up watching more crappy adverts than the actual movie you want to watch! Two hour movie turns into a three odd hour, at one point 5 ads in the space of 20 minutes. Joke! What a useless app now

i dont know why people are giving bad…

i dont know why people are giving bad reviews. it is honestly one of the best content provider.

The quality of the movies continues to…

The quality of the movies continues to decline. As well as the TV shows. All these movies that were made cheaply, quickly with no real effort or writing skill designed to immediately go to streaming services ,instead of the theater, is all that is currently on Netflix anymore. It’s just a bunch of junk with no real storyline at all. And super old movies except for the classics that you might actually want to watch. Hollywood has become extremely lazy and gotten extremely cheap. Risk adverse. Even some of the big name actors have sold out and produced crap for quick money and one day of filming. It’s a disgrace!

I just bought my subscription to…

I just bought my subscription to Netflix literally last night. I have been watching it and I get on today and they say I have to re subscribe. Where is my money from the first one?! I will never use this crap streaming service again.

better service needed!

Horrible TV app

The recent Netflix app update on my LG OLED TV can only be considered a downgrade. I can no longer press the back button on my remote to exit out of the media player. The only way is to naviagate to a new back button added at the top of the screen. Somebody needs to fire the 'genius' at Netflix who thought this is an improvement. Also the layout of the home screen is always changing. Sometimes I cant find 'continue watching.' Terrible. I'm going to cancel.

Not worth it

The fact that you have to pay extra to be able to watch on multiple devices is just stupid. Atleast make the least amount of devices 2, this is such an idiotic feature. Rather pay for disney.

What the actual????

What the actual HECK - After canceling my account for 4 months I get deducted for a pakage I NEVER AGREED TO!!!!!!!!!!!!!!!!!! I CANNOT GET THROUGH ON ANY INTERNATIONAL CONTAT NUMNER AND MY BANK CANNOT HELP ME... WHHYYYYYYY DID YOU TAKE MY MONEY after 5 months of cancellation, are youy planning to deduct next month, 5 months from now?? PLEASE MAKE SENSE TO YOURSELF Mate.......

The customer service representatives…

The customer service representatives are very rude and incompetent. I do not know if outsourcing for customer service reps is the issue or Netflix simply does not train or hold their employees accountable. I will be canceling my subscription since Netflix is not working on my television. Every other app and channel is working fine but the representative told me to buy a new TV and how Netflix is the top streaming company in the world. Well on MY smart TV Netflix is the ONLY app I have been having an issue with for almost 2 months.

My subscription was charged twice…

My subscription was charged twice within a few days of each other so I contacted customer service and I have never come across such an ignorant customer service agent as the one I had unfortunately been assigned. They could not be bothered to read my issue and just kept trying to brush it off and get me to stop messaging them. They did not help me in any way and didnt answer any of my questions. Absolute disgrace to see after being a netflix customer for years now. Ive always heard customer service was bad at netflix but now after my own interaction I can now confirm this. How a company treats their customers is very telling!!

Netflix in England

Netflix in England You have got too big 4 ypur own good... And u have messed up... 1 of my all time favourite shows... "THE WITCHER" with 1 of the best actor... I have ever known in my lifetime... Henry cavil and replacing him with... An actor liam Hemsworth... He destroyed season 4....and it was aweful... Yet again another American company... Getting 2 big and powerful... 4 there own good... And if it wasn't 4 my autistic son... Watching Netflix... I wouldn't waste my money on them... When will they get it... get it... The customer knows better... Than them... Especially that CEO of Netflix... There's something not right with these actors.... Liam Hemsworth and Clint Eastwoods son... They can't act 4 mustard... Think about why don't they.. Those actors ever get good roles... In films or serieses... It's because they r no good... They r terrible actors...

Used Netflix for a recent purchase andOkay experience…

Used Netflix for a recent purchase and it was alright. Communication was clear and I always knew where my order stood. Unfortunately one item arrived damaged and the replacement took a while. Would consider them again if the issues get sorted.

Gave Netflix a try after a friend…Happy with my order

Gave Netflix a try after a friend recommended them, mostly glad I did. Communication was clear and I always knew where my order stood. The website was a little slow to load at checkout. Solid overall and worth a look.

Gave Netflix a try after a friend…Good experience overall

Gave Netflix a try after a friend recommended them, mostly glad I did. Customer service got back to me within a day when I had a question. The website was a little slow to load at checkout. Solid overall and worth a look.

Could be awesome, but no, it is garbage

I buy Netflix, and first thing after opening it, I get advertisement in full screen for fluffin Solitaire game which cant be hidden!!! You have to be joking. The most viewed TV Shows are in like 5 languages maximum (House MD was dubbed like 15 years ago both in czech and slovak) They even advertise that go watch on Netflix, but its not in my language :-D !!! Pure scam. Searching for movies is absolute blasphemy, showing the same 15 shows and then it goes to totally different categories like DO I CARE WHEN I SEARCH FOR SCIFI, I WANT SCIFI! Netflix is a lot worse than I expected AND a lot worse the last time I was using it 4-5 years ago. Garbage.

Netflix account hacked but no help from them!

I have a Netflix account paid for via a Sky TV package, sadly someone hacked my Netflix account and it is impossible to get it reset, 6 months have gone by and despite tens of phone calls and online chats with both Sky and Netflix my account is still being used by the hacker with me locked out. Netflix say Sky is the customer I am a third-party, but Sky say they cannot communicate with Netflix about my account or reset it in anyway as all it's account details have been changed and taken over by the hacker then the account locked. Terrible service from both Netflix and Sky. Never accept Netflix via Sky as if things go wrong with your account Netflix will refuse to reset it for you and both Netflix and Sky abandon you. Both are complicit to fraud, they only want your money.

a strange start

I made a contract on June 26 and paid immediately. Last night netflix kicked me out. "There is a problem" they said as I would use a VPN or something. I have no VPN but could not continue watching, anything. I looged out and in again, then I had to set up my account completely, which was weird. Then I received an emaIl that they charged me again. I wrote to the customer service but the email bounced back. I don't like that. If there is no help there is no trust. This morning I had an email saying I would have used another device - which is completely nuts as I only have one computer. This is really a strange start with netflix.