Netflix (www.netflix.com) has a 1.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 70% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-11.
The biggest company and they needed to steal of a single mum. I’ve been being charged twice for my account. Called to cancel and refund and customer service is now cheap bullies abroad. Underpaid and over worked no doubt as they couldn’t solve an issue if their life depended on it!! And instead of helping they just become belligerent and rude. Genuinely just trying to make sure my account was safe and just got hung up on three times!!
After cancelling my subscription last month, as ad supported versions are not supported in my area, and I'm unwilling to pay the latest price hike, they charged me again today for the next month. This is outright theft. I cannot watch your lousy service and you still take money from my account. Seems I'm not alone. Shitty business model.
Things have been getting worse for a long time. It’s becoming more expensive all time and on top of that, instead of making it easier to access the platform customers pay for, access is being made more difficult. Is this encouraging people to watch legal movies or series? Also NO! for soft power kremlin propaganda and cartoons promoting soviet army. Subscription cancelled.
At this point, I would give zero stars if I could. We are premium users without ads. We are a family of 4. 4 Tvs with Netflix on it, plus my phone to manage the account. Thats 5 total devices. Per our subscription, we can have up to 6 devices with Netflix logged in. We should be good. We are also allowed to stream on 4 devices at once. The issue is, about a month ago, anytime someone tries to watch Netflix, there's an error saying the device isn't allowed to watch, and we are given an option to "update household" this sends an email to the account holder and the person trying to watch has to track down to account holder and wait for them to be able to access their email. PITA. And when they click to "update household" it kicks the other devices off. More than 1 device cannot stream at once. This is happening inside our house. On our internet. No one is traveling. No one is logging in outside of the home. We have been paying for premium so the kids can watch what they want, and us parents can watch our shows. However Netflix only let's us watch on one TV at a time - despite being inside the home. What a scam!
Way too expensive for limited content. Period!
DONE WITH NETFLIX. when my subscription ends so does that just took one of the best shows ive seen in a while off they always screw shit up. I have Paramount and Prime now they are 10 times as good as Netflix.
Picked up a couple of things from Netflix recently. Prices were reasonable compared to what I found elsewhere. Returns policy could be a bit clearer on the site. Would order again.
I paid for a full year of Netflix Premium and what did I get? Ads. Constant, relentless advertising on the plan I'm paying top price for. They changed their policy mid-subscription with zero warning and no explanation, and now I'm stuck watching commercials on a service I'm paying premium money to avoid exactly that. It gets worse. They've now locked me out of my own browse screen. Every time I try to access my account it demands my email over and over again in an endless loop. I can't get in. I can't watch anything properly. And the part that really takes it — I can't even cancel my subscription because I can't access the account I'm trying to cancel. So let me get this straight: I'm paying premium prices, getting bombarded with ads, locked out of my own account, and trapped in a subscription I physically cannot cancel. That's not a streaming service, that's a hostage situation with a monthly fee. Absolute shambles. Avoid. Rubbish!!!
Hello, I have been charged by Netflix for the past three months, even though I cancelled my subscription and have not been able to access the service. When I contacted support, I was told that there are no payments associated with my account. However, I have bank/card statements showing these charges. I would like you to investigate these charges using the billing information, including the dates, amounts, and the description that appears on my card statement. Since I have been paying for a service that I could not access and believed was cancelled, I would also like to request a review of these charges and information about a possible refund. Please let me know how I can provide the relevant documentation and proof of payment. Thank you.
All new movies and series are exactly the same, AI written scenario, same plot, where the main character is moving from difficulty to difficulty, no real interaction, same wording "Boss you've got to see this" is my favourite. Ofcourse single mothers are taking down full criminal organisations, a scene or two about main character's sexual orientation (never straight) and the bad guy is always a white male, or if the white male is from the good guys, then he is the unaware General who is giving poor decisions. Just one example as if I am to give more I will spend the whole day: Why the Queen in Bridgerton is Black? Why the movie has nothing to do with the book? Don't want to even get into the "gay scenes" in a 19th century Romance, they are not present in the book yet Netflix created them out of thin air. I canceled my subscription and have suggested all my friends to do the same, complete waste of time.
I was a netflix customer for over ten years, I call to update my email for the second time. so I can manage my account. The representative and manager I spoke to were such jerks, they cancelled my account like it never existed. I just made my monthly payment as well. i will never be a netflix customer again !!!!!!!!!!!
Had a fairly smooth experience with Netflix this time around. Communication was clear and I always knew where my order stood. That said, the delivery was noticeably late and I had to chase it up. Decent, but there's room to improve.
I've been using Netflix for a long time, and as a regular service for movies, it performs quite well. However, they urgently need to fix their live sports broadcasting. When paying for a premium subscription, I expect to watch live events without constant buffering, freezing, or quality drops. My internet connection is fast and stable, so the issue is definitely on Netflix's side. I understand that live events attract massive traffic, but a company of this scale must properly calculate infrastructure capacity.
Raised my member fees twice in a year. Platform offers nothing anymore. Reality, documentaries, short films. Used to be my #1 go to. Paused account. I now use free platforms that offer so many more options than Netflix. Bye.
Disappointed. One of my favorite shows is breaking bad. Ive watched the series several times. However when I watched it on Netflix the series has been chopped up or "edited " beyond belief. Now its Mo and Larry cooking meth. Its ridiculous.
They keep kicking devices off. We never exceed the number of concurrent viewing devices and really don't watch alot. I cannot just add my devices and leave them there. It invariably kicks them off. it is making me crazy for the few times we watch we should just be able to leave TVs signed in. I even got a message that the device I was using to manage the account wasn't authorized to use it. Seriously ...
Netflix published a “last day to watch” date for a movie “The Creator” which was today June 20. I confirmed the date with Google and also checked that a movie “leaving” the Netflix platform should be available through 11:59pm Pacific Time on the published end date. Well, Netflix pulled the movie BEFORE that cutoff so I’ve spent about two hours and did not get to see the end of the movie. I tried chatting with customer service but that was also a waste of time. Netflix is Not recommended.
They refuse to offer refunds .i cancelled my monthly plan yet i was charged for 4 month when i got to notice it i contacted them . They kept lying to me that the refund is decline by my bank , i ask for a proof , they told me they cannot provide proof.And this is over 30 days since i have been contacting for refunds . I mean who does that . this is a clear criminal act because indirectly rip customers and refuse to provide refunds .
Only utterly disgusting people could try to smear the name of a pure soul like MJ with fake, click bait garbage. He was exonerated and found innocent. Stop throwing dirt at a man who’s not here to defend himself. You should be ashamed.
why am i even paying for this platform anymore?? every single time they release a genuinely good show with a proper story, they cancel it after one season on a cliffhanger. instead, they flood the homepage with cheap, unwatchable reality tv and foreign dubs. the price keeps going up but the actual quality of entertainment is at an all time low. do not bother.
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