Your Trusted Destination for Digital Products and Services. Our mission is to offer a trusted platform for authentic purchases, ensuring transparency and a seamless experience for their daily needs.We value: Authenticity: Ensuring the authenticity and legitimacy of all products and services offeredIntegrity: Upholding transparency, reliability, and flexibility to ensure users' trust and satisfaction in every interaction.Reliability: Delivering secure transactions, prompt customer support, and authentic products, ensuring gamers worldwide can confidently indulge in their gaming pursuits hassle-free.
Written by the business, not verified by us.OffGamers (www.offgamers.com) has a 3.1 out of 5 rating on OK.one, based on 887 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Refund. Last updated 2026-10-25.
Most reviewers were somewhat happy with their experience overall. Everyday consumers generally find certain digital products, steam codes, and gift cards extremely useful when digital transactions go quite smoothly. Many people appreciate the quick delivery of specific digital items and consider this platform a very practical choice for various online purchases. Some reviewers were not happy with order processing delays and exceptionally slow customer support response times. Consumers also frequently mentioned facing frustrating issues regarding pending payments, strict account verifications, and missing refunds after purchasing items that unfortunately turned out to be completely out of stock.
Auto-generated from all reviews of this business. For reference only.Hi iitef! We are truly sorry for any inconvenience caused regarding your purchase with us here at OffGamers. Do reach out to us via email at [email protected] or via our live chat channel pertaining to any issue faced. Our support team will be looking forward to hearing from you soon. Thank you and have a pleasant day ahead.
Hi haim, Thank you for taking the time to leave us a fantastic review. We are happy to hear that you had a great experience with us and that our service standards met your expectations. Thank you again for your support; we look forward to your continuous patronage.
Hi Anna, Thank you for the feedback and we appreciate if you can provide us more details on the part where you're facing issue so we can improve your buying experience in the future. Thank you :)
The game is absolutely beautiful and enjoyable
Hi Badejo! Thank you so much for leaving such a fantastic review! We are glad that our team manage to extend the level of service we always strive for. You can always email us at [email protected] if you have an inquiry. Thank you again for your support and we look forward to your continuous patronage at OffGamers!
People contact quick
Hi Elijah, Thank you for taking the time to leave us a review. We are happy to hear that you had a great experience with us and find that our standards of service have met your expectations. We appreciate your review and thank you for your patronage!
Hi Lulu, Thank you for taking the time to leave us a review. We are happy to hear that you had a great experience with us and find that our standards of service have met your expectations. We appreciate your review and thank you for your patronage!
I dnt understand why it doesn't show in my email.
Hi Danny! We are unable to understand your concern based on your review here. If this is related to any of your OffGamers order, please contact us at [email protected] so we can assist you further. Looking forward for you to reach out to us. Have a good day!
It was good and i hope to use here more often
Hi Adam, Thank you for taking the time to leave us a review. We are happy to hear that you had a great experience with us and find that our standards of service have met your expectations. We appreciate your review and thank you for your patronage!
Hi Nicolas! Kindly reach out to our support team via email at [email protected] and provide us with your order number for further assistance. Our team will look into assisting you with your inquiry. We look forward to your email!
There was an issue with DTU where the process failed even though User ID and Server information was entered correctly. The team resolved the issue within a day, thank you for the hard work.
Hi Haris Zakry, We are happy to hear that you have had a positive experience with us and we truly apologized for the inconvenience caused by this matter. We also appreciate the rating you have given us for the review. We look forward to your continuous support and please do not hesitate to get back to our support team if you do encounter any issues in the future. We would be glad to assist you!
Hello Bj! Thank you for taking the time to leave us a review. We are happy to hear that you had a great experience with us and find that our standards of service have met your expectations. Thank you again and have a nice day ahead!
I paid with my Master Card & sent documents for electronic verification but i didn't receive yet the code for the gift card
Hi Rami Bassily! We are truly sorry for any inconvenience caused regarding on your purchase with us here at OffGamers. Do reach out to us via email at [email protected] or via our live chat channel pertaining on any issue faced. Our support team will be looking forward in hearing from you soon. Thank you and have a pleasant day ahead.
I sincerely think your verification process should have been required at the point of registration. Requesting for this at the point of purchase is really an inconvenience. Kindly improve on this.
Hi Olaitan Ogunleye, Pertaining to your inquiry, to clarify, OffGamers is required to comply with eKYC (electronic-Know Your Customer) and AML (Anti-Money Laundering) laws in the country that we are operating in. These laws require us to take certain steps to identify and verify our customers to prevent cases of fraud or scam from happening. The system may flag an order based on an account's purchase pattern. However, this is just to ensure and safeguard our customers against identity theft, fraud, and unauthorized payment. It is for this reason that we ask our customers to provide us with their personal details and identification documents when transacting with us. We seek your kind understanding on this matter and we truly apologized for any inconvenience caused. We will try our best to improve our service in order to serve our customers better. If you need any further assistance, you may reach out to us via email [email protected] or live chat. Thank you and have a nice day ahead!
The Email said the ticket was resolved but I am still not sure how long it will take to receive currency.
Hi Corey Fortson! We apologize for the inconvenience caused by this matter. Kindly refer to the latest email that we have sent to your OffGamers registered email address in regard to the update of your order. Thank you for your kind understanding and we look forward to hearing from you!
This was my first time of using the website. However, I was really flabbergasted with the verification of accounts procedures. I believed once account is totally secured with you people.
Hi there! Greetings from OffGamers! Thank you for the good rating. To clarify, OffGamers is required to comply with eKYC (electronic-Know Your Customer) and AML (Anti-Money Laundering) laws in the country that we are operating in. These laws require us to take certain steps to identify and verify our customers to prevent cases of fraud or scam from happening in the future. The system may flag an order based on an account's purchase pattern. However, this is just to ensure and safeguard our customers against identity theft, fraud, and unauthorized payment. You may refer to this link here https://corp.offgamers.com/blogs/ to understand more about the verification process. However, rest assured, this process is just for one (1) time only if you are using the same payment method. By the way, we want to say thank you so much for giving us a good rating and thank you for the feedback. We will take every feedback from the customer in order for us to provide better services in the future. Thank you.
Issue upon issue kindly know that once u are from AFRICA most especially NIGERIANS the consider u as a fraudster, it had to pass the verification process, the have strict verification for Africans. I submitted all valid required documents at the end of the day I couldn't pass there kyc ....pls don't waste your time on them, onto the next list of all that was required I'd and utility bill what I submitted was my international passport and electricity bill which both carry all the details in my profile with them. the still request for alternative I d and utility bill I submitted my premium NIN and bank statement which is most commonly use to get verified in a worldwide platform such as binance, skrill and neteller. never the less it just a TOTAL waste the rejected it
Hi AHMED ABDULRAZAK, First of all, we deeply apologized for the hassle caused by this matter. We do understand you are upset about our verification process, but we do have our own reasons for adopting this policy for verification. AML regulations require companies to complete due-diligence procedures to ensure they are not aiding in money laundering activities or financial crimes. Verification is necessary so we can minimize fraud and also to prevent the creation and use of fraudulent accounts. Once again, we would like to apologize for the inconvenience caused and your kind understanding on this matter is highly appreciated. ------------- Update : 27 September 2022 Hi again AHMED ABDULRAZAK, Pertaining to the verification issue of your account, the decision is made after further consideration from our review team. You are still be able to utilize your account and keep purchasing with us. If you still wish to purchase, kindly use the available payment option available for your account. You may contact us again at [email protected] if you need further assistance on the matter. We highly apologize on the issue faced and your kind understanding on this matter is deeply appreciated.
Hi Deborah Carmona, Thank you for taking the time to leave us a fantastic review. We are glad that we manage to extend the level of service we always strive for. Thank you again for your support and we look forward to your continuous patronage with us at OffGamers. Have a great day ahead and stay safe!
Took forever and i bought voucher before.
Hi there Darren, we are truly sorry for the inconvenience caused to you during your purchasing experience with us at OffGamers. Kindly reach out to us via email at [email protected] and our support personnel will be able to assist if you require any further assistance and clarification from us pertaining on your purchase. Thank you for your kind understanding.
My bank card details were received somehow, a large amount of purchase was made from your website with my details, I would like my money back because it has been stolen from me.
Hello Siiri, We're very sorry to hear about this. Please do contact us directly at [email protected] so we can obtain more details on this and have the relevant team to look further into this matter.
I honestly expected to receive the service immediately after the payment, but it took some while. Also try to keep things simple instead of asking for many of ID's and more. Thanks Staff team, helped a lot!
Hi there! Thank you for the time to leave us a review. We are sorry to hear that you did not have a great experience undergoing our verification process. This is partly due to our own due diligence to ensure that the payment details you have used solely belong to you and to mitigate the clear and present threats that come with online payments or transactions. We understand how this can be a hassle, however, this is part of our security check to prevent any unauthorized usage on our customer's account. This is also in line with the Anti-Money Laundering (AML) regulation in the country we are operating out of. Thank you again for your review and we look forward to your continuous patronage.
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