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OffGamers

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887 reviews

3.1887 reviews
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About OffGamers

Data updated
Website
www.offgamers.com
Category
Events & Entertainment
Location
Malaysia
Status
Unclaimed
Last 12 months
468 reviews
Replies to negative
99% (324/328)
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About this business

Your Trusted Destination for Digital Products and Services. Our mission is to offer a trusted platform for authentic purchases, ensuring transparency and a seamless experience for their daily needs.We value: Authenticity: Ensuring the authenticity and legitimacy of all products and services offeredIntegrity: Upholding transparency, reliability, and flexibility to ensure users' trust and satisfaction in every interaction.Reliability: Delivering secure transactions, prompt customer support, and authentic products, ensuring gamers worldwide can confidently indulge in their gaming pursuits hassle-free.

Written by the business, not verified by us.

Is OffGamers legit?

OffGamers (www.offgamers.com) has a 3.1 out of 5 rating on OK.one, based on 887 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Refund. Last updated 2026-10-25.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Everyday consumers generally find certain digital products, steam codes, and gift cards extremely useful when digital transactions go quite smoothly. Many people appreciate the quick delivery of specific digital items and consider this platform a very practical choice for various online purchases. Some reviewers were not happy with order processing delays and exceptionally slow customer support response times. Consumers also frequently mentioned facing frustrating issues regarding pending payments, strict account verifications, and missing refunds after purchasing items that unfortunately turned out to be completely out of stock.

Auto-generated from all reviews of this business. For reference only.

What people say

FAST AND SECURE

thank you for good service

Reply from OffGamers2021-10-01

Hi there Gharbi! Thank you for taking the time to leave us a review! We are glad that you enjoyed our service. Thank you for your support and we look forward to your next order!

Nice interface.

Nice interface.! Easy to understand.Quick transaction.

Reply from OffGamers2021-09-13

Hi Antixocial, Thank you for your review and rating. We are glad to know that you did find our website to be user-friendly and you had a good experience. Should you encounter any issues, please do not hesitate to contact us via [email protected] if you need assistance.

Refund my money

I want to get a refund but theres no refund in my account how can i get my refund?

Reply from OffGamers2021-08-28

Hi there! Please reach out to us at [email protected] for us to assist you on your inquiry. Thank you for the 4 stars review and we look forward to your kind response.

Problem in Identification Credit Car…

Problem in Identification Credit Car Virtual. ORDER # 25927663 (04 Aug 2021) you have to understand that it is a virtual card. The Card App that provides me with images. Two tickets were opened to solve the problem.

Reply from OffGamers2021-08-04

Hi Kelsey, We are sorry to hear that you did not have a great experience undergoing our verification process. This is partly due to our own due diligence to ensure that the payment details you have used solely belong to you and to mitigate the clear and present threats that come with online payments or transactions. Also, notice was given prior to the checkout page stating that the payment may require verification. Typically we will not ask you for the details unless there is a requirement for us to do so. This is done in compliance with the regulations we have to work with. This is done in the best interest in mind for us as a business, and you as our promising customer. If you would kindly provide us your email and order number affected we would be able to check on your details. Alternatively, you may contact us via [email protected] should you require any further assistance.

A friend told me about this site and…

A friend told me about this site and now I am using it all the time (when I have the money)

Reply from OffGamers2021-07-19

Hi Andrew Rutledge! Thank you for taking your time to leave us a review. We hope you had a good experience! We appreciate your business and the confidence you have placed in us. Thank you for your support and we look forward to your next purchase!

Immidate vocher was received

Immidate vocher was received. But there was 3.5 USD charged extra and idk why.

Reply from OffGamers2021-06-05

Hi Sultan! Thank you for your time for leaving us a review. We are happy to hear that you had a great experience with us and find that our standards of service have met your expectations. In regards to your 3.5 USD charged extra inquiry, is it possible if you could send us an email to [email protected] in order for us to check on this? It could be a payment gateway surcharge for your order here. Thank you again for your patronage, and we do hope to see you again soon Sultan!

Fast Delivery

I didn't have any problems yet. the site is legit i am happy with my recent purchase, the only thing i noticed is this site is a little bit more pricey than other sites other than that everything is okay !

Reply from OffGamers2021-05-30

Hi Rafeek, Thank you so much for your review. We truly appreciate it and shall take into consideration of your suggestion in terms of the pricing. We do look forward to continuous support.

improve the payment methods

overall the customer service is very good though, try to improve the payment methods but all great.

Reply from OffGamers2021-05-24

Dear Ahmed, Thank you for your review. We will try to improve our payment methods from time to time for our customer satisfaction. Have a great day and stay safe!

thanks for fast confirm

Reply from OffGamers2021-04-04

Hi Diamond & Cristal, Thank you so much for taking the time to leave us a review. We are happy to hear that you had a great experience with us and find that our standards of service have met your expectations. Thank you again, and have a good day ahead!

fast and worked 500 ars for 6euro…

fast and worked 500 ars for 6euro pretty good i say

Reply from OffGamers2021-03-28

Hi IE15699, Thank you for taking the time to leave us a review. We are happy to hear that you had a great experience with us and find that our standards of service have met your expectations. We are also glad to hear that the price is something you are satisfied with. Thank you again, and have a good day ahead!

Quick when they are at work

quick if you catch them during their operating hours dont expect anything to be processed during US time zones, they operate out of Malaysia / Indonesia

Reply from OffGamers2021-03-09

Hi chris, Thank you for your review and rating. We always strive to provide the best level of services to our customers from around the globe and we do apologize for the inconvenience caused if you placed an order during the after business hours of Singapore / Malaysia timezone. Thank you for your patronage, and we do hope to see you again!

I bought few cards from them

I bought few cards from them They started to use some tedious id verification and card verification recently. I have complied with this, however one payment I made for PSN card, they refused to verify the transaction and get me the purchase, and asked me suspiciously to get back for paypal for my payment, while I do not have a paypal account and the money was actually withdrawn from my balance. Of course I am completely confused and angry from the support system who were either suspicious about me or repeating their answer as if I am not understanding their words. It is not understandable to me to have this full verification that includes a payment card and then process everything through paypal, even more, when problem happens you go to paypal yourself even if you have no relevance with paypal. Not happy and not recommening it anymore.

Reply from OffGamers2021-02-28

Hello, First of all, our sincerest apologies for the inconvenience that this has caused you. The reason why the verification was implemented in the first place was to safeguard our customers against identity theft, fraud, and unauthorized payment. Our team uses this information to confirm that it's really you who placed the orders before we can cautiously proceed with the orders. At times, we will have to wait for the team in charge to review your order before we may proceed further. Please do email us at [email protected] with your order number and we will assist to check on the update for your order. We apologize again for the inconveniences caused.

Price was increased

I always buy Itunes there since 2019 unfortunately I’ve noticed that price was increased this week. Before when I buy $100 itunes, it was always $99.99, visa fees included. Since yesterday it was 101.03.

Reply from OffGamers2021-01-30

Hi Landry, We are sorry to hear that you are not pleased with the price increase, but this is an unavoidable increment as we do have to price the margins according to the price provided by the publisher or suppliers where we do get our stock from. We do assure you that the team in charge of the matter are always doing their best to obtain and provide the best prices. If you have any inquiries, kindly do contact us via [email protected] if you do need assistance or require further clarification regarding this.

Good customer service

Good customer service, any issues I've had have been addressed with in suitable time frame.

Reply from OffGamers2021-01-30

Hi Kircho, Thank you for your high rating and review! We are happy to hear that you had a great experience with us and find that our standards of service have met your expectations. It is good to hear that you have found that our customer support team was able to assist you and resolve your inquiries. Thank you for your patronage, and we do hope to see you again!

Everything is great site ease of…

Everything is great site ease of access. Only thing I lowered the score for is the fees charged are excessive

Reply from OffGamers2021-01-28

Hi Mark! Thank you for your review and your trust towards our website. However, as for the fees, we do not have control over that as those are preset by the bank vendors. Perhaps you may check out what other payment methods you can use that does not incur any additional fees at this link https://www.offgamers.com/payment-guide Kindly email us at [email protected] for further inquires or you may visit our Support Portal for more information. Thank you.

You get what you pay for

Requires extra verification and credentials, which is a bit too much of my personal information(phone and biometrics) but once done the process was completed quite quickly.

Reply from OffGamers2021-01-19

Hi Sualeh, Thank you for your review and rating! We are happy to hear that you had a great experience with us and find that our standards of service have met your expectations. We do understand the verification may be a hassle but these are the steps that we have taken to ensure that we have done our due diligence in lieu of the compliance policies and regulations that is required from us in the country we are operating in. Thank you for your patronage, and we do hope to see you again!

Some problems signing in

Some problems signing in - it said this was a new device - but it wasn't. There was a Contact Support Link that had no email and no way to talk to a human. So process not so easy as before. Had to find email from a web search. :(

Reply from OffGamers2021-01-05

Hi Athifa Faiz, Thank you for your kind review and rating! Our sincerest apologies for the technical issue that you are facing right now. We would like to work this around with you, so please do get back to us at [email protected] Thank you and have a great day!

Would’ve been awesome without having to upload document for purchase

Ordered a gift card and I received it immediately afterwards. However, I’m not a fan of being forced to upload a picture of myself. If there was another service that was available in my location and offered the same prices, I would’ve chose them instead because of privacy reasons.

Reply from OffGamers2020-12-31

Hi there. Thank you for taking the time to leave us a review Tarek. We understand that our verification service could a hassle, unfortunately, due to the new AML regulations, we have to implement this to better protect account owner's security However, we are constantly looking for better ways to implement this as well. Also, please be assured that this is only a one time process and will only be required again if you registered a new payment method. Wishing you a happy new yeas and may you have a fruitful 2021 ahead. Cheers

Late shipping the codes

Getting always my cards, but in the last couple of times even if it is written that the ecovoucher cards are on stocks, i get them after a day or so. I pay too much money for the instant payments and still have to wait that long. At least write that it is out of stock, when you can not send them in a hour or so.

Reply from OffGamers2020-12-28

Hi Ceyhun Özyarkent, Firstly we would like to apologise for this unpleasant experience and we would like to be able to assist you further in rectifying this issue. It would be great if you can provide us with the Order Number or your Customer ID for us to check up on this order. You may email it to us at [email protected]. We look forward to hearing from you. Thank you and have a great day

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