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OffGamers

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887 reviews

3.1887 reviews
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About OffGamers

Data updated
Website
www.offgamers.com
Category
Events & Entertainment
Location
Malaysia
Status
Unclaimed
Last 12 months
468 reviews
Replies to negative
99% (324/328)
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About this business

Your Trusted Destination for Digital Products and Services. Our mission is to offer a trusted platform for authentic purchases, ensuring transparency and a seamless experience for their daily needs.We value: Authenticity: Ensuring the authenticity and legitimacy of all products and services offeredIntegrity: Upholding transparency, reliability, and flexibility to ensure users' trust and satisfaction in every interaction.Reliability: Delivering secure transactions, prompt customer support, and authentic products, ensuring gamers worldwide can confidently indulge in their gaming pursuits hassle-free.

Written by the business, not verified by us.

Is OffGamers legit?

OffGamers (www.offgamers.com) has a 3.1 out of 5 rating on OK.one, based on 887 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Refund. Last updated 2026-10-25.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Everyday consumers generally find certain digital products, steam codes, and gift cards extremely useful when digital transactions go quite smoothly. Many people appreciate the quick delivery of specific digital items and consider this platform a very practical choice for various online purchases. Some reviewers were not happy with order processing delays and exceptionally slow customer support response times. Consumers also frequently mentioned facing frustrating issues regarding pending payments, strict account verifications, and missing refunds after purchasing items that unfortunately turned out to be completely out of stock.

Auto-generated from all reviews of this business. For reference only.

What people say

i hope they refund me #18707718

edit: they refunded me,from 1 star to 4 stars,i don't like id card required i hope they refund me #18707718 and i'll change from 1 star to something better weird part is that this order doesn't exist on my offgamers account anymore they deleted the order,not cancelled i cancelled order after 30 min(they had a timer) not receiving my xbox gift cards and receiving emails that they want my id card even in cancelling order they kept saying to send them an id card i had already 5 orders succesfull at them in 7 months i buyed in july2020 all good,in august 2020 after i payed them they give me an email they want my id card there is no notice in advance about this thing,i wouldn't bothered to order if i knew i asked cancelling my order cause i didn't received the xbox gift cards they deleted my order,it's like i never maded,i have saved my emails from them i always receive a temporary and unique sms code from my bank for every tranzaction i want to make to be approved every succefull tranzaction despite it's approved from me it appears 2-4 days as unsettled tranzaction and after those 2-4 days it appears that tranzaction was succesfull usually i get refunded in a week cause this thing happened on instant gaming where i buyed from them for 3 years and one day they requested my id card also i look at my bank account every day and it says unsettled tranzaction untill 5 september what happens from 5 september i don't know cause usually i get refunded in a week,not in 14 working days

Reply from OffGamers2020-09-24

Hi Andy, We truly sorry for the inconvenience you faced while shopping with us. We will always try to improve our verification system to provide a satisfactory experience to our customers. But sometimes we unable to run from this kind of issue due to our nature of business. All the online orders will go through our verification process to protect our customers and us from a fraudulent transaction. As for your order, since the order was not delivered and cancelled, the card transaction shall be accordingly voided. Depending on your card issuer, the estimated time frame for your card account to be re-credited back for the voided transaction ranges between 3-14 working days. Once again, our sincerest apologies for any inconveniences caused.

I had my doubts but you didn't let me down

I've purchased a couple of time from you guys and it was fast and satisfying, my last order got delayed almost 3 days for security reasons and I thought I'd never get my order but I appreciate your hard work. Thank you so much, your loyal customer.

Reply from OffGamers2020-10-01

Hello! Thank you so much for your review. We truly appreciate it and we are glad to hear that you've had a smooth experience while making purchasing with us. We look forward to your continuous support with OffGamers. Do drop us an email at [email protected] should you require any further assistance. Have a great day!

delay in deliveries

I like this page, but since you put selfie into effect your delivered about codes comes very late, I would like you fix it. I waited my order 72 hours already when in the past I just waited a couple hours.

Reply from OffGamers2020-10-01

Hello! Thank you so much for your review. We truly appreciate it and we are glad to hear that you've had a smooth experience while making purchasing with us. We look forward to your continuous support with OffGamers. Rest assured, we are doing the best we can to improve our services towards our customers. Kindly email us at [email protected] for us to assist you further. . Have a great day!

Was easy and fast

Reply from OffGamers2020-09-25

Thank you for your feedback. We wanted to reiterate how thankful we are that you shared your feedback with us. When you give us this feedback, it helps us build a better experience for our customers, so thank you for helping us in our mission always to be better. Until then, have a great day.

Good

It took a while to verify, but I appreciate the security measures. They were very helpful and provided quick and easy communication. Overall, a nice experience.

Reply from OffGamers2020-10-01

Hello! Thank you so much for your review. We truly appreciate it and we are glad to hear that you've had a smooth experience while making purchasing with us. We look forward to your continuous support with OffGamers. Do drop us an email at [email protected] should you require any further assistance. Have a great day!

it might have taken time to receive my…

it might have taken time to receive my code but i got it in the end and im thankful for it

Reply from OffGamers2020-10-01

Hello! Thank you so much for your review. We truly appreciate it and we are glad to hear that you've had a smooth experience while making purchasing with us. We look forward to your continuous support with OffGamers. Do drop us an email at [email protected] should you require any further assistance. Have a great day!

They take a long time to validate…

They take a long time to validate paypal payments more than 12h +, I need the codes in 5min

Reply from OffGamers2020-09-25

Hi, Jefferson. We sincerely apologise for any inconvenience you have encountered while shopping with us and this is no way what we intended in the first place. Our team at OffGamers is required to comply with the new e-KYC (electronic Know Your Customer) regulations of the AML (Anti-Money Laundering) laws to keep pace with the reality of digital transactions. We hope you understand. Rest assured, we are doing the best we can to improve our services towards our customers. Kindly email us at [email protected] for us to assist you further. Thank you and have a great day!

Easy to use and navigate through

Reply from OffGamers2020-09-25

Thank you for your feedback. We wanted to reiterate how thankful we are that you shared your feedback with us. When you give us this feedback, it helps us build a better experience for our customers, so thank you for helping us in our mission always to be better. Until then, have a great day.

Impressive Service and Shopping Experience.

Website look great! Easy to use. Easy to make payment. Fast reponse for support. Best gaming market website that i've ever use. One thing that i don't like. Its they limit my spending amount and i always get the message that my spending amount exceed please comeback in next 30days. This make me upset when i really need to buy in game coin.

Reply from OffGamers2020-09-25

Hi. We sincerely apologise for any inconvenience you have encountered while shopping with us and this is no way what we intended in the first place. Rest assured, we are doing the best we can to improve our services towards our customers. Kindly email us at [email protected] for us to assist you further. Thank you and have a great day!

refunded all faulty codes, thank you

Update: August 12, 2020 - from 1 star to 4 stars review. They refunded all faulty codes from two different orders totaling $40, thank God finally. Similar to SEAGM, I don't know how this would have turned out if I hadn't been persistent and sought independent result from Roblox Customer Support. But this is enough to restore my trust. I learned my lesson to not order in bulk. But please, reduce the turnaround time of resolution, anyone would assume it's a lost case. Thank you, OffGamers. [end] They do not refund a used code even with evidence from the Game Support that it was redeemed prior my purchase, fckng hell I cannot believe I lost $40 from trusting this pretentious garbage site. It's been three weeks now. I feel bad for the guy with $100 loss from a similar case. Edit: Aug 10 2020, to their reply, see how they scam you? first they promise maximum of 4 days resolution, and then when they identity the items are indeed faulty codes, they won't take responsibility and prolong the case. it's been almost a month now, I am good as scammed. [end]

Reply from OffGamers2020-08-10

We understand you are experiencing difficulty with your Game Cards. We do realize this must be frustrating that you have faced through. We are sorry to hear that you are having trouble redeeming a game card. Please be inform we had forward the issue to our retail vendor to check with Publisher. No time frame we can promise about when the issue can be solved, as there might take sometimes for our vendor and Publisher to further investigate your issue. Any available updates on your order, we will notify you via email immediately. We thank you for your patience and do apologized for all the inconvenience caused. Thank you very much

I received a used $100 code

I received a used $100 code, I opened a claim and they say the will take up to 4 days to reply, IT'S $100!! How can't it be faster??? EDIT: They provided a good code after 4 days of waiting, it should be faster, I always purchase a lot of stuff from you, seriously shouldn't take that longer

Reply from OffGamers2020-09-25

Hi. We sincerely apologise for any inconvenience you have encountered while shopping with us and this is no way what we intended in the first place. Rest assured, we are doing the best we can to improve our services towards our customers. Kindly email us at [email protected] for us to assist you further. Thank you and have a great day!

Fast and simple

Reply from OffGamers2020-09-27

Hello! Thank you so much for your review. We truly appreciate it and we are glad to hear that you've had a smooth experience while making your purchase with us. We look forward to your continuous support with OffGamers. Do drop us an email at [email protected] should you require any further assistance. Have a great day!

4 stars! Great service.

Had some slight mishaps where i had to contact the team to find out my payment process was incomplete. Otherwise, speedy replies from support team and relatively willing to help and explain the problem to me! Great service.

Reply from OffGamers2020-09-27

Hello! Thank you so much for your review. We truly appreciate it and we are glad to hear that you've had a smooth experience while making your purchase with us. We look forward to your continuous support with OffGamers. Do drop us an email at [email protected] should you require any further assistance. Have a great day!

cheap but too long to verify credit…

cheap but too long to verify credit card payments

Reply from OffGamers2020-09-25

Hi, Kuro. We sincerely apologise for any inconvenience you have encountered while shopping with us and this is no way what we intended in the first place. Our team at OffGamers is required to comply with the new e-KYC (electronic Know Your Customer) regulations of the AML (Anti-Money Laundering) laws to keep pace with the reality of digital transactions. We hope you understand. Rest assured, we are doing the best we can to improve our services towards our customers. Kindly email us at [email protected] for us to assist you further. Thank you and have a great day!

Good but We need more offers!!

Reply from OffGamers2020-09-27

Hello! Thank you so much for your review. We truly appreciate it and we are glad to hear that you've had a smooth experience while making your purchase with us. We look forward to your continuous support with OffGamers. Do drop us an email at [email protected] should you require any further assistance. Have a great day!

Good delivery

Reply from OffGamers2020-09-27

Hello! Thank you so much for your review. We truly appreciate it and we are glad to hear that you've had a smooth experience while making your purchase with us. We look forward to your continuous support with OffGamers. Do drop us an email at [email protected] should you require any further assistance. Have a great day!

Took 4 hours until I got the PSN codes, but both worked fine.

Bought two PSN cards. No problem in payment. Processing took 4 hours, but both codes worked.

Reply from OffGamers2020-09-27

Hello! Thank you so much for your review. We truly appreciate it and we are glad to hear that you've had a smooth experience while making your purchase with us. We look forward to your continuous support with OffGamers. Do drop us an email at [email protected] should you require any further assistance. Have a great day!

Stock Balance incorrect

Check on store it shows in stock, instant delivery, but after paid, it shows out of stock need to wait, and took me 48 hours.

Reply from OffGamers2020-09-22

Hi Alan, Please send us with your order number for further checking.

very helpful

very helpful stuff ... very good products

Reply from OffGamers2020-09-27

Hello! Thank you so much for your review. We truly appreciate it and we are glad to hear that you've had a smooth experience while making your purchase with us. We look forward to your continuous support with OffGamers. Do drop us an email at [email protected] should you require any further assistance. Have a great day!

sometimes the chrome will go to error…

sometimes the chrome will go to error however there is successfully payment, but it will make customer startle.

Reply from OffGamers2020-09-27

Hello! Thank you so much for your review. We truly appreciate it and we are always looking for improvement to serve our customers better. We look forward to your continuous support with OffGamers. Do drop us an email at [email protected] should you require any further assistance. Have a great day!

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