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OffGamers

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887 reviews

3.1887 reviews
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About OffGamers

Data updated
Website
www.offgamers.com
Category
Events & Entertainment
Location
Malaysia
Status
Unclaimed
Last 12 months
468 reviews
Replies to negative
99% (324/328)
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About this business

Your Trusted Destination for Digital Products and Services. Our mission is to offer a trusted platform for authentic purchases, ensuring transparency and a seamless experience for their daily needs.We value: Authenticity: Ensuring the authenticity and legitimacy of all products and services offeredIntegrity: Upholding transparency, reliability, and flexibility to ensure users' trust and satisfaction in every interaction.Reliability: Delivering secure transactions, prompt customer support, and authentic products, ensuring gamers worldwide can confidently indulge in their gaming pursuits hassle-free.

Written by the business, not verified by us.

Is OffGamers legit?

OffGamers (www.offgamers.com) has a 3.1 out of 5 rating on OK.one, based on 887 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Refund. Last updated 2026-10-25.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Everyday consumers generally find certain digital products, steam codes, and gift cards extremely useful when digital transactions go quite smoothly. Many people appreciate the quick delivery of specific digital items and consider this platform a very practical choice for various online purchases. Some reviewers were not happy with order processing delays and exceptionally slow customer support response times. Consumers also frequently mentioned facing frustrating issues regarding pending payments, strict account verifications, and missing refunds after purchasing items that unfortunately turned out to be completely out of stock.

Auto-generated from all reviews of this business. For reference only.

What people say

Sometimes have to wait hours for the…

Sometimes have to wait hours for the game key

Reply from OffGamers2020-01-27

Hi Chris, Thank you for your feedback. The verification is needed sometimes, depending on the situation as this requirement will help to protect our customers and us from fraudulent activity. We will try our best to improve our website and verification procedures from time to time for our customer convenience. We hope to have the pleasure of serving you again in the future.

Very good and nice

Recommend buying it again only dislike that you have to wait 30mins before you get your item but else good =)

Reply from OffGamers2020-01-27

Hi Scott zangenberg, We will keep improving our System and we hope in the future it will take less time to process our customers order. Thank you for choosing OffGamers. Looking forward to having you as one of our valued customers for many years to come.

Went smoothly but dont like being…

Went smoothly but dont like being forced into doing reviews

Reply from OffGamers2020-01-21

Thank you for your feedback. We will look into this and improvise it. We hope to have the pleasure of serving you again in the future.

i depend on this site a lot

Reply from OffGamers2020-09-23

Hello! Thank you so much for your review. We truly appreciate it and we are glad to hear that you've had an amazing experience making your purchase with you. We look forward to your continuous support with OffGamers. Have a great day!

Im new here and i like the speed sale…

Im new here and i like the speed sale dilivery

Reply from OffGamers2020-09-23

Hello! Thank you so much for your review. We truly appreciate it and we are glad to hear that you've had an amazing experience making your purchase with you. We look forward to your continuous support with OffGamers. Have a great day!

helo iam buy 1 gift card and i can not…

helo iam buy 1 gift card and i can not let me paas acc to my game lineage2 watt hapend can you help me

Reply from OffGamers2020-09-23

Hello! We hope you are doing well. Thank you for your review and we do apologise for the unpleasant experience that you've had to go through. Kindly email us at [email protected] for us to assist you further. Thank you and have a great day!

Expensive

It world very we’ll But is little expensive

Reply from OffGamers2020-01-04

Hi Benjamin Kansanen, We apologize for the unfavorable pricing, however, our prices will fluctuate according to how much the Publisher/Supplier is supplying them to us. Rest assured, our respective team will always monitor and revised from time to time as to ensure the prices remain among the most competitive in the market. We hope you enjoy shopping with us. Looking forward to have you as one of our valued customers for many years to come.

you need to remove your boost charge…

you need to remove your boost charge (hidden costs). Will be going back to SEAGM once your promotion is over.

Reply from OffGamers2020-01-04

Hi Bryan Yeo, A processing fee is charged when payment is made through credit card, debit card, online banking, Paypal, cash card or charge cards and the amount will depend on the payment method used. You may check the checkout page before securing your checkout since this will include the gateway surcharge/processing fees as well. We appreciate your understanding regarding this matter.

If I could give 0 stars I would

If I could give 0 stars I would, wouldn’t let me pay with PayPal had to be bank transfer so trusted them. This was Xmas gift but was delivered 2 days after Christmas . They said they couldn’t refund, customer services just lied and said I would get the code in a hour everytime I spoke to them. Won’t shop here again I have been buying at G2A instead and is Instant delivery no problems, I recommend you stay away from offgamers ! Lost me as a customer will never ever buy from them again . I would have been ok if they had originally told me that there is a longer verification period for bank transfer and that the code would be a few extra days. But the lying is what has made me hate this company. But then they are from Thailand and not Europe so I suppose you pay for what you get ! Risk !

Reply from OffGamers2019-12-28

Hi Chris, First of all, we sincerely apologize for the bad experience you had while shopping with us. As for the payment method that you used, any Adyen - Open Bank transaction requires confirmation from the gateway provider that usually takes up to 5 working days which causes the delay in processing your order(s). We appreciate your comment and hope that we can do better in the future for our customers. Kindly contact us at [email protected] if you have any questions or need further assistance. Once again, we would like to apologize to the inconvenience caused and we thank you for your patience and understanding on this matter.

Good

I just hope this is a good transactions

Reply from OffGamers2019-12-28

Hi mfon nkanga, Thank you for your review and we look forward to enhance your shopping experience with OffGamers. Do not hesitate to contact us at [email protected] if you have any questions or need further assistance.

I have never waited for a gift card…

I have never waited for a gift card order for so long and had my identity verified after paying for my purchase!

Reply from OffGamers2019-12-08

Hi Gracia Musuamba Lokwa Koko, We apologise for the inconvenience you faced while shopping at our website. Extra verification is required when the order was flagged by our System. This process may usually take under 24 working hours to complete. As checked, your order has been successfully delivered now. We will try our best to improve our website and verification procedures from time to time for our customer convenience. Once again, our sincerest apologies for any inconveniences caused.

I have been buy a razer gold pin 200$

I have been buy a razer gold pin 200$ But when i redeem the code Is erorr/failed I lost my money 200$ By offgamers, i need to get my money back :(

Reply from OffGamers2019-12-08

Hi Solihin Al-alajiz, We believe that you have contacted us via ticket previously and the issue already been escalated for our CDK team to investigate. We hope you could bear with us while we are working on your issue. We will notify you through ticket #371955 once there is any new update. Please do accept our apologies for the inconvenience caused.

please add an option to insert several…

please add an option to insert several cards instead of making each order for every single card

Reply from OffGamers2019-12-01

Hi Mragab, Unfortunately, you can only checkout for the same product/denomination at this time. The shopping cart feature already been suggested and hopefully our respective team would implement this feature to our website in the near future. In the meantime, you may consider to top up your store credit for the total amount you will be purchasing, then use the store credit given to buy. This way, you do not have to enter your payment information repeatedly and you wont be charge multiple processing fees as well. We thank you for your patience and apologized for any inconveniences caused.

Deducts money from your account then demands copies of your identity documents.

They were good I purchased from them previously but suddenly they have got unusable. They now take your money then demand copies of all your identity documents. Even ones that have nothing to do with the transaction (eg wants a copy of my credit card even when i used paypal). Im an existing customer and have purchased previously and suddenly want to violate my privacy and taking a complete copy of my identity.

Reply from OffGamers2019-12-01

Hi Stewart, First and foremost, we apologize to have caused any discomfort in your shopping experience with us. We understand the hassle for you to gather the required documents for verification. Due to the nature of the business, we have to take the necessary security precautions to protect you, the PayPal/credit card owner from fraud. Rest assured the requirement is in no way intruding your privacy, but actually works out as a precautionary safety measure to ensure everything is in place. Should you wish to bypass our verification process, you may want to consider other payment options, such as Wire Transfer, etc. We apologize again for the inconveniences caused.

It was a fast the transaction

It was a fast the transaction. But signing up to offgamers was a bit of a struggle. It took a time to register.

Reply from OffGamers2019-12-01

Hi Suzanne, Thanks for your review and feedback, we hope to further improve your buying experience on your next purchase.

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