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Food, Beverages & Tobacco

Omaha Steaks

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200 reviews

3.9200 reviews
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About Omaha Steaks

Data updated
Website
www.omahasteaks.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
100% (48/48)
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About this business

Omaha Steaks: Trusted by Millions for Premium Meat DeliveryFor over a century, Omaha Steaks has been America’s most trusted name in premium meat delivery, delivering expertly butchered, hand-cut steaks, gourmet burgers, air-chilled chicken, pork, seafood, and more - direct to your doorstep. Every product is flash-frozen at peak freshness to lock in flavor, tenderness, and quality you can taste.Whether you're grilling at home, hosting a special dinner, sending a gourmet gift, or simply stocking your freezer, Omaha Steaks offers restaurant-quality meals made easy. Our team of fifth-generation butchers and chefs ensures every item meets our high standards - and yours. We proudly back every order with our 100% satisfaction guarantee.Thousands of verified customer reviews on Trustpilot show why Omaha Steaks is the #1 rated online meat delivery service. Choose one-time orders or subscribe for regular deliveries and always be prepared to serve something exceptional.✅ Over 100 years of butcher experience✅ Trusted by 5 million+ customers✅ Rated Excellent on TrustpilotShop now at https://www.omahasteaks.com/.

Written by the business, not verified by us.

Is Omaha Steaks legit?

Omaha Steaks (www.omahasteaks.com) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-30.

What reviewers say

AI generated

Reviewers had a great experience with this company. Consumers frequently emphasize the exceptional quality of the meat, sharing that the steaks, burgers, and other selections are consistently delicious, tender, and fresh for any family meal. Many people also deeply appreciate the remarkably convenient online ordering process, helpful phone support, and reliable service when arranging scheduled deliveries. However, some people mentioned that their recent deliveries occasionally arrived thawed or in damaged cardboard packaging lacking proper cooling materials. A few reviewers also experienced unexpected shipping delays, highly inaccurate tracking information, and occasional missing food items within their boxes.

Auto-generated from all reviews of this business. For reference only.

What people say

Placing my order with y'all was very…great food

Placing my order with y'all was very easy. The delivery time is always when you say and in good shape. And the food is always great.

Reply from Omaha Steaks2026-03-24

Thank you for your wonderful feedback! We're delighted to hear that you had an easy ordering experience and are enjoying the food.

The package was damaged in shipment…

The package was damaged in shipment they replaced my order right away everything I received perfect condition as always enjoying my food thanks

Reply from Omaha Steaks2026-03-24

Thank you for choosing Omaha Steaks. We’re glad we could quickly make things right and that everything arrived in perfect condition. Enjoy your food and thanks again for your support.

My order was damaged in route but then…

My order was damaged in route but then they closed ticket as delivered. Called explained and they resent my order

Reply from Omaha Steaks2026-03-24

Thank you for choosing Omaha Steaks. We’re sorry your original order was damaged, but we’re glad our team was able to resend it and make things right. We appreciate your patience and support.

Everything arrived at a decent time.The…

Everything arrived at a decent time.The stakes are great.The burgers are great.The pork chops are awesome.I love the hot dogs that everything was really wonderful.And it's been feeding me now for almost a month

Reply from Omaha Steaks2026-03-24

We’re thrilled to hear that you’ve been enjoying everything! Thank you so much for being a valued customer, we truly appreciate your support.

$800 of unwanted substitutions—I paid…

3/27/26 7:44 am UPDATE: I GO TO EMAIL THIS COMPANY ONLY TO FIND (SINCE JAN) THEY'VE EMAILED ALMOST 11K TIMES. I AM OBVIOUSLY EASY TO CONTACT. YOU DO THE FOOTWORK... STOP HARRASSING PEOPLE VIA EMAIL. YOU COMPANIES NEED TO LEARN YOUR PLACE, AND IF WE, THE CUSTOMER, ARE SO VALUABLE, WHY DID YOU NOT REACH OUT TO ME DIRECTLY THROUGH EMAIL AS YOU'VE BEEN DOING DAILY MULTIPLE TIMES WITH OFFERS, THE SAME WAY? AVOID THIS COMPANY PEOPLE. LOOK WHAT'S HAPPENING TO ME, AND I SPEND THOUSANDS OF DOLLARS PER YEAR, DID SPEND! $800 of unwanted substitutions —I paid for upgrades and was ignored I am beyond irate. Over the last year, I have spent hundreds of dollars per order with this company, but this shipment is a total failure. I spent hours on the site, specifically customizing my order, and, most importantly, I paid for upgrades just to secure the specific, lower-priced cuts my family actually eats. Despite this, your packagers substituted every single one of the 15+ steaks I ordered with filet mignon. We do not like filet mignon, and even our dogs won't eat it. I am now stuck with nearly $800 worth of meat that is, essentially, waste. It is pure insanity to ignore a customer's paid-for selections in favor of a "warehouse choice." If an item is not in stock, do not substitute it with something I did not ask for. This is a massive financial loss and a total disappointment. My advice to others is to shop in-store, or avoid this company at all costs; I am currently struggling with whether I can ever trust this brand again. Despite my clear instructions, every single one of the 15+ steaks I ordered was substituted with filet mignon—a cut my family specifically dislikes. I am now stuck with nearly $800 worth of meat that even our pets won't eat. It is unacceptable for packagers to ignore a customer's specific, paid-for selections in favor of "warehouse choice" substitutions. This was a significant financial and emotional disappointment. I strongly advise others to shop in-store where you can actually see what you are buying, as I am seriously reconsidering my future with this company.

Reply from Omaha Steaks2026-03-24

We’re very sorry to hear about your experience. Please email our Customer Care team at [email protected] with your order information and include "Trustpilot" in the subject line. We truly appreciate your loyalty and would love the opportunity to resolve this for you.

I was having a problem with placing my…

I was having a problem with placing my order. Had to call Omaha. Can't tell you how beautiful this woman was! She helped me (step by step), and my order went through. She had such patience and it was my pleasure to be placed with her.

Reply from Omaha Steaks2026-03-23

Your fantastic feedback has truly made our day and motivates us to continue delivering exceptional products and service!

I requested my order be paid in 4…

I requested my order be paid in 4 payments but I was charged the entire total. Even after calling PayPal, the.entire charge still went through.

Reply from Omaha Steaks2026-03-23

We apologize for any inconvenience you may have experienced. Please send us an email at [email protected] with your contact information and order number, and make sure to include "Trustpilot" in the subject line. We look forward to assisting you further.

Always professional customer service…

Always professional customer service and always delicious food

Reply from Omaha Steaks2026-03-23

Thank you so much for your kind words! We’re delighted to hear that you consistently enjoy both our professional service and our delicious food. Providing a welcoming experience and high-quality meals is always our top priority, and your feedback truly means a lot to our team. We look forward to serving you again soon!

Had to wait a week for delivery

Had to wait a week for delivery Came with no ice in box Was able to save the most of delivery.

Reply from Omaha Steaks2026-03-23

We’re sorry to hear about your experience. Your satisfaction is our top priority. Please email us at [email protected] with your contact information, order number, and include "Trustpilot" in the subject line. We look forward to assisting you further.