ON1 (www.on1.com) has a 4.1 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 77% of reviews are 4 stars or higher and 9% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
ON1 Photo Raw 2024 worked flawlessly. Then 2025 & 2026 upgrades came with some nice new additions, but Super Select AI & Generative Eraser stopped working. The newest update added Restore AI, which does wonders restoring photos. However, almost every photo with people, I have to use "face recovery" to get them back to looking like themselves & not strangers. It would be great if Resizing within Restore was optional. I would give it 5 stars if Super Select AI & Generative Eraser AI would work again on my PC.
i wanted to upgrade to use the photo restore but found it does not do that good af a job faces come out not looking like same person and back ground blurry
Reply from ON12026-06-22
Thanks for giving Restore AI a try, and we're sorry it didn't deliver on what you were hoping for. Face reconstruction on heavily damaged photos is genuinely one of the harder problems for any AI restore tool, and we hear you that the results weren't good enough.
We're actively working to improve this, and feedback like yours helps us focus where it matters. If you want to share the photo with our team, we're happy to take a look at on1.com/support.
I was very impressed by the new mode for Restoring photos...What needs improvement is the fact that we can't regenerate from the last generation and keep what is good and regenerate...Also, the prompt needs improvement also, not always reliable when it should be obvious (remove person, etc) But for a first iteration you are on the right track...You did much better that other softwares I used in some ways but not in other...It would be very interesting to have access to regenerate but say what is good (not touch) and what needs to be reviewed because not reflecting the real image...Overall, very very interesting work done by the team! Continue the good work!
Reply from ON12026-06-16
Thank you for such thoughtful feedback! The idea of selective regeneration, being able to lock what's working and redo what isn't, is a great one and exactly the kind of input that shapes where we take the feature next. We'll make sure this gets in front of our product team.
Really glad it's showing promise and we appreciate you sticking with us through the first iteration. More good things are coming!
G
Gerrit van den Berg荷兰 · 9 reviews · Verified · Experienced 2026-05-29 ·
★★★★★
The software is working perfect, the price was super!
The software is working perfect! The action-offer was great and worth-wile! There ware some payment problems. Normally in Holland we mostly pay with iDEAL/WERO, but this time this payment-method was refused! There were some misunderstndings aboiut the cause of this payment problem! Afterall this was solved after contact with the very good helpdesk!
Reply from ON12026-06-16
Thank you for sticking with it through the payment hiccup! We're sorry iDEAL gave you trouble and that there was some confusion along the way, but really glad our helpdesk was able to get it sorted. Enjoy the software!
