OneLoanPlace.com provides you with access to the most active lenders for unsecured personal loans and small business loans in all 50 states. We offer lending programs for almost any credit standing.
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Is OneLoanPlace.com legit?
OneLoanPlace.com (www.oneloanplace.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 82% of negative reviews. Last updated 2026-08-25.
I returned their call and wasn’t looking to use them and then was provided with terrible customer service. When I started to question I was asked if there was a problem Rude and arrogant.
Since I wrote this review I have had the manager reach out to me to apologize and try to help. I do not need to use this company but I am bumping the review based on his efforts. I can’t imagine the company being successful if they were all like the original person I spoke with.
Reply from OneLoanPlace.com2020-09-24
Hello Ted,
I'd like to talk to you about what happened. I've reviewed the call, and would like to apologize for your experience and would like a chance to discuss matters with you. Please give a call back on my direct line. I left it on your voice mail, but again it is 855-848-4729 or reach out to me at [email protected].
James Durrance
Client Relations Manager
Oneloanplace.com
My first conversation was with a man named peter , He asked me a few questions and said that I qualified for a loan. Then he told me to hold on for a couple seconds and transferred Me too me to Lexington Law. After that conversation I never received any more information or emails or phone call from Peter, I tried contacting back and no one is getting back to me. There is no follow through but the customer service is good. All I wanted to know is what’s the next step or what’s going on not nothing at all and pawn a law firm on me to purchase credit repair.
Reply from OneLoanPlace.com2020-09-17
Hi Theodore,
I've reached out to you via phone and was unable to reach you. Please call me back so we can discuss what happened as I do see Peter sent out your lending options and when you called back, another rep was able to get them to you.
I've left my direct line on your voice mail! You can also Email me at [email protected] with the best time to call you!
James Durrance
Client Relations Manager
Oneloanplace.com
James helped me in a wonderful way. He really tried to get this process
working. He deserves an A+. James really went out of his way to help me.
I was having a hard time and he was great!
James was incredible!! i had some IT type issues plus a poor phone connection. He was still able to walk me through the process. I wish i could give him a 10 star rating.
I was referred to them through another company because I wanted a loan. I know my credit isn't great but it's not terrible. I had the page pop up that said to call to finalize your loan. I called and was asked to buy credit repair services to remove my bankruptcy, one other negative item and some hard inquiries. I explained that I had attempted a credit repair service years ago with no success in removing the bankruptcy and I wasn't looking to waste any money in that department. Then I was told I have late payments, which isn't true, I monitor my credit monthly because I had an issue with identity theft. I fixed that on my own and have been working to rebuild my credit after that. Unfortunately whomever I spoke with only was concerned about selling the program and when I wasn't going for it I was hung up on. My email used started with kikisotherstuff if the company cares to look it up.
Reply from OneLoanPlace.com2020-07-08
Hello Ki,
I've read your review and I'd like to discuss it with you. I've located your file and would like to talk with you. I've left you a voice mail with my direct line, please give me a call back at your earliest convenience.
James Durrance
Client Relations Manager
Oneloanplace.com
Hi Felicia,
Oneloanplace is not a direct lender we are a Lender Referal Service, and as such, loan details would be between you and the direct lenders that we match you with.
Because I was unable to locate your file based on your name alone, I have reached out to you through Trustpilot's Find Reviewer feature. If you would please get back to me, it would be much appreciated!
Thanks!
James Durrance
Client Relations Manager
Oneloanplace.com
I had Jason who went above and beyond helping and caring about customers and this company. Deserves a raise
Reply from OneLoanPlace.com2020-06-05
Hi Dawn,
We appreciate you taking the time to do this review! It was a pleasure to speak with you! We wish you success and a bright future!
James Durrance
Client Relations Manager
Oneloanplace.com
James was super helpful, very nice, and more than willing to help me however he could. I would love to deal with him every time I need this kind of service.
My review with Robyn has been fantastic. She calls and follows up like she says , she keeps me informed with email and always me aware when she will be away for something. She deserves more than 5stars she should get a 10 hand down .. if everyone I talk to where as nice and polite and professional as she has been , it would be awesome. But not everyone can be that way and you should be proud to have her on your team.. THANKS ROBYN KEEP UP THE GREAT WORK YOUR FANTASTIC...
One loan gave me the time to look thru the right loans that fit my budget an give me the right one to choose from. There friendly treats the customer with great service thank you One loan for all you do for us.
I have communicated with James who has been extremely helpful and provided exceptional customer service!! I unfortunately have sucky credit therefore I haven’t been able to find a loan as of yet but James has been great with helping me find other solutions! Thank you for all your help James you rock!
Reply from OneLoanPlace.com2020-01-07
Hello DW509,
It was a pleasure speaking with you today. I was very happy to assist with your goals, even if I was unable to locate a good loan lender for you. I hope that in the future, we'll be of greater assistance!
Wishing you all the best!
James Durrance
Client Relations Manager
Oneloanplace.com
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