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Money & Insurance

Oneplan Insurance

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101 reviews

3.9101 reviews
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About Oneplan Insurance

Data updated
Website
www.oneplan.co.za
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
100% (27/27)
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About this business

Oneplan is Insurance made simple. It’s cover for the things you love most - made easy. We offer affordable insurance without compromising on quality. Oneplan To Make Today Better.

Written by the business, not verified by us.

Is Oneplan Insurance legit?

Oneplan Insurance (www.oneplan.co.za) has a 3.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 73% rate it 4 stars or higher while 27% give 1 star; The business has replied to 100% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers consistently praise the staff for their incredible patience, friendliness, and helpfulness, making daily interactions both pleasant and productive. Consumer service is frequently described as exceptional, with many people deeply appreciating the personalized, understanding, and reassuring approach provided during very stressful moments. However, some reviewers were not happy with unexpected claim rejections and additional financial charges. Consumers also mentioned ongoing difficulties regarding disputed debit orders and extremely slow communication concerning policy updates, leaving many individuals feeling completely frustrated when attempting to resolve important administrative matters and secure proper customer assistance.

Auto-generated from all reviews of this business. For reference only.

What people say

Temba Xaba Excellent Customer Service

Temba Xaba has been the most wonderful consultant. She listened carefully to my questions, addressed everything in detail. Gave honest opinion when asked. She was patient even when she needed to repeat some information. She also assisted my daughter with her application I hope this level of service is what I can expect from Oneplan in future.

Reply from Oneplan Insurance 2025-02-20

Hi, Thank you for your thoughtful feedback! We're delighted to hear that Temba provided such attentive, detailed, and patient assistance. It’s wonderful to know he went the extra mile, not only for you but also for your daughter. We take pride in delivering this level of service, and you can absolutely expect the same dedication from us in the future. We’ll be sure to share your kind words with Temba! Thank you for choosing Oneplan! Kind regards, Oneplan.

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