201 reviews
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Written by the business, not verified by us.Oxygen Concentrator Store (www.oxygenconcentratorstore.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable staff and friendly sales representatives who patiently guide buyers through choosing the right medical equipment for their specific needs. Consumers also highlight the impressively fast delivery times, smooth purchasing processes, and items that arrive securely well-packaged and fully functional. Some reviewers were not happy with product reliability, noting unexpected equipment malfunctions, difficult battery removals, or the need for early repairs. A few other people also felt that certain shipments arrived missing essential accessories, or experienced minor component issues during transit and daily use.
Auto-generated from all reviews of this business. For reference only.I talked to Audrey and she was very kind and helpful.I very much appreciated 👏
Thank you, Diane! We're so glad Audrey was kind and helpful. We'll be sure to share your appreciation with her. If you ever need anything else, feel free to reach out, we're here to help!
I appreciate how quick and easy it was to call and order because going through my loved ones health insurance was proving to be a slow process
Thank you, Marie! We're glad calling to order was quick and easy, especially while the insurance process was moving slowly. We're happy we could help you and your loved one. If you ever need anything else, feel free to reach out, we're here to help!
Amazing customer service. Drew Williams went above and beyond
Thank you, Judy! We're delighted to hear Drew Williams went above and beyond for you. We'll be sure to pass along your kind words. If you ever need anything else, feel free to reach out, we're here to help!
Holy smokes! This experience was 1000% better than directly using Inogen. I purchased my last portable concentrator directly from inogen because I wanted the lifetime warranty that I incorrectly thought only they could offer. My experience with Inogen then was much different than it was a few weeks ago. No one picked up the phone, and I had to leave a voicemail. The gal that returned the call seemed completely bored by helping me and offered very little information about the 2 new models they carry. Out of frustration, I started googling places that sold Inogen. I came upon Oxygen Concentrator Store, and I met Luke. He told me everything I needed to know, and he was kind, efficient, knowledgable, and happy. He has been there a long time which is reassuring, and it sounds like many others at the company are lifers. He even gave me a number to reach him should I have any issues or questions when I receive my concentrator. They took care of calling my doctor for the prescription, and he even called me back later that day to let me know it was approved. I spoke to him on a Friday, and I got my concentrator on the following Wednesday. I was thrilled. It was a wonderful experience, and they have my business from here on out. I HIGHLY recommend!
Wow, thank you for this wonderful review! We're thrilled that Luke gave you such a knowledgeable, kind, and efficient experience, and that he provided a direct point of contact for any future questions. It means so much to hear this was the best experience you've had from any business this year. If you ever need anything else, feel free to reach out, we're here to help!
Thank you, David! We're glad our advice was quick, efficient, and helpful. We appreciate your business. If you ever need anything else, feel free to reach out, we're here to help!
Purchase was easy. Delivery on time. Bought back my old concentrator. Went smoothly.
Thank you, Cindy! We're glad your purchase was easy, delivery was on time, and the buyback of your old concentrator went smoothly. We appreciate your business. If you ever need anything else, feel free to reach out, we're here to help!
Jasha called within 5 minutes of my online inquiry. He was very friendly and informative. No pressure; he just laid out the options and let me decide. He was able to answer all of my questions and made me feel at ease with the purchase. The whole process was smooth and easy.
Thank you, Mark! We're so glad Jasha called quickly and made the experience friendly and pressure free, laying out your options and answering all your questions. We'll be sure to share your kind words with him. If you ever need anything else, feel free to reach out, we're here to help!
My questions were answered promptly, I explained what I needed the concentrator for and what I used oxygen for. The sales rep explained what machine would work best for me and I agreed with that assessment. The machine was shipped promptly after you received the rx from my doctor.
Thank you, William! We're glad your questions were answered promptly and that our sales rep helped match you with the machine that best fit your needs. We're also happy it shipped quickly once we received your prescription. If you ever need anything else, feel free to reach out, we're here to help!
Dakota was awesome. He was very kind and informative and answered all my questions. He thoroughly described the various payment plans and offered including the warranty and maintenance involved in taking care of my unit. Just awesome.
Thank you, David! We're so glad Dakota was kind and informative, and that he clearly walked you through the payment plans, warranty, and maintenance for your unit. We'll be sure to pass along your kind words. If you ever need anything else, feel free to reach out, we're here to help!
The personnel of the Oxygen Store were very kind, helpful and professional. Thank you.
Thank you, Stephen! We're glad our team was kind, helpful, and professional. We appreciate your business. If you ever need anything else, feel free to reach out, we're here to help!
Our service person was informative,came on time soon after the appt was made. He asked which supplies I needed and put in a new filter box after showing me the very dirty old one. He was finished in just a few minutes and was cordial. Thankyou!
Thank you, Jan! We're glad our service person was informative, on time, and cordial, and that he took care of your supplies and filter so quickly. We appreciate you sharing this. If you ever need anything else, feel free to reach out, we're here to help!
Thank you, Larry! We're so glad Audrey was excellent. We'll be sure to share your kind words with her. If you ever need anything else, feel free to reach out, we're here to help!
Knowledgeable & friendly sales & machine technician. Happy with the assessment of my old machine and with the new machine!
Thank you, Eileen! We're glad our sales and technician team were knowledgeable and friendly, and that you're happy with both the assessment of your old machine and your new one. If you ever need anything else, feel free to reach out, we're here to help!
Find a more reputable company to purchase your oxygen machine from. The only machine that the sales rep recommended stopped working within a few months of very light use. Instead of replacing it, I had to send it off for three to five weeks with no replacement or interim unit offered and they recommended instead that I BUY ANOTHER UNIT FROM THEM! They admitted that the one they sold me has a history of malfunction issues and that I could buy another one that is less prone to breaking down. Come to find out, buying from other dealers or straight from the manufacturer will get you a better warranty and a better guarantee that you won't be stranded without an oxygen machine. Avoid this company!
Thank you, Katherine! We're glad you received excellent service and great explanations. We appreciate your business. If you ever need anything else, feel free to reach out, we're here to help!
The customer service I received from Chris Hollis. I. He explained the model information I was looking at with the lifetime warranty that I was interested in purchasing. He did an excellent job making me feel comfortable with making my purchase.
Thank you, Susan! We're glad Chris Hollis explained the model details and lifetime warranty and made you feel comfortable with your purchase. We'll be sure to share your appreciation with him. If you ever need anything else, feel free to reach out, we're here to help!
All went well. I ordered, you delivered.
Thank you for the kind review. We are so glad everything went smoothly with your order and delivery. Simple and reliable is exactly what we aim for. If you ever need anything else, feel free to reach out, we are here to help!
Thank you for the great rating, Clifton. We are glad our phone team could take good care of you. If you ever need anything else, feel free to reach out, we are here to help!
Nick was a delight to work with, and very helpful. Although the machine is a little heavier than my last one, it is so much quieter.
Thank you for the lovely review, Cathy. We are so glad Nick was a delight to work with and so helpful. It is great to hear your new machine runs so much quieter than your last one. If you ever need anything else, feel free to reach out, we are here to help!
John was super helpful and knowledgeable about what kind of concentrators were available and would meet my needs. My new machine was delivered on time and in perfect condition. 100% satisfied with my experience and concentrator.
Thank you for the fantastic review, Marci. We are delighted that John was so helpful and knowledgeable in finding the right concentrator for your needs, and that it arrived on time and in perfect condition. Being 100% satisfied is exactly what we aim for. If you ever need anything else, feel free to reach out, we are here to help!
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