Ozone Billiards

Always great service from this website

Always great service from this website! Prices can't be beat and stuff is easily customizable. Fast shipping!

Everything went as it should

Everything went as it should. Nothing to add.

It was a good experience

It was a good experience, delivered in a timely manner. Very satisfied with the product I purchased.

Matches color shown perfectly

Matches color shown perfectly. Nice cue for beginners.

good service but delayed

my order was complete and delivered as…

my order was complete and delivered as promised.

I am pleased with everything I ordered…

I am pleased with everything I ordered except the name on my cue case. I expected it to have been embroidered as it stated on the website when I selected the upgraded case. To receive it with a cheesy stencil that wasn't even centered was a disappointment. It should be made clear that the embroidery service is no longer offered.

Love the customization but some of the…

Love the customization but some of the logos are not centered completely. On the solid balls it is not obvious, but on the strips it is much more obvious.

Great communication

Great communication. Product is awesome.

Fast

Fast, friendly service! Item was delivered on time, and I am satisfied with what I ordered.

Great service!!

Super quick and easy

Super quick and easy, will order from here again. The tracking for shipping didn't work, so I ordered another gift for fathers day but the cue ended up being delivered pretty quickly. Luckily my fiancé birthday is a week later

So far it's been great

So far it's been great, still waiting for cleaning cloth, bullet chalk holder with abrasive and My joint protectors.but so far it's been great.

I ordered the Billard Table Insert to…

I ordered the Billard Table Insert to make it like a table and then ordered the leather cover to protect it. Everything fit perfectly and it looks great. I love it because when you set stuff on the table you are not damaging the table. We had just had it recovered and wanted to protect the new felt. ;) The shipment came quickly and fit perfectly. Thank you for your quick shipment and delivered what I ordered.

Well online the pool stick is color red…and I received a brown one.

Well online the pool stick is color red woodlike.. I fell in love with it. However, when I received it was a dark brown. Nothing like the color online. I called customer service and they told me, nothing could be done. Super cold response. Manager would not get on the line either. The only response I got, was sorry if no damages,there is nothing we can do about it. I had it engraved. But it's not red like was expecting. Brown is so not what I wanted. I paid $750 for a red verses brown pool stick. Not happy... but what makes it worse was the service I received. Horrible attitude and cold response. And just hung up on me.

Beautiful Color and Great Service

The items were sent timely and everything I ordered was neatly packaged. I love the Euro blue color for the felt replacement on the pool table. I am in the process of replacing the felt on the rails, and am finding that the material I ordered (Championship Invitational) does not stretch easily and is making the corners very difficult to make smooth. Any advice or ideas would be greatly appreciated!

Customized poll balls

Fast shipping and awesome product

Graphic on pool cover was smaller than depicted

No issues with Pool table cover. However the graphic in the pictures online appeared larger than it actually was. A little disappointed at how small the graphic was, but the cover was nice.

Quality is good and shipping was fast

Quality is good and shipping was fast. I will use in the near future.

Sent the wrong item