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Electronics & Technology

Parts People

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101 reviews

4.8101 reviews
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About Parts People

Data updated
Website
www.parts-people.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
5 reviews
Replies to negative
25% (1/4)
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About this business

Free Same Day Shipping on over 250,000 genuine Dell laptop parts. Dell Laptop replacement parts and notebook repair services.

Is Parts People legit?

Parts People (www.parts-people.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 25% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

Great experience

Great experience, they accepted the return of the wrong Dell battery and sent the correct one which fit right in and it works great. The laptop even identifies it is a true Dell battery and not a knock off.

So-so Parts People Repair..

So I send in my Dell G3 laptop that won't power on. So they replace the Mainboard. I also send with my laptop a BRAND NEW power supply. When I get the laptop back I received a lower quality DIFFERENT power supply and my Dell G3 suddenly has a partially swollen battery that was different than what was in my Dell when I sent it in. Luckily I took photos of all of the other internal components (memory, upgraded NVME SSD, upgraded Wireless NIC) but didn't take a photo of the battery or power supply. There were also some internal component screws missing. If you have to get your Dell laptop fixed I would send it to them but make SURE you take photos of all of your components and include printouts with your laptop when you send it to them..

Outstanding and Thorough

The Website and Youtube videos were an exceptional help. It would have been even better to show the reverse procedure and mention that the screws around the plates were different sizes. The part arrived in tact and was securely packaged. I don't usually rate a five-star, but this company deserves it.

Great $aving$. Fast Service.

A Dell service tech recommended y'all as he said you were very friendly, courteous, professional, and would save money. I chuckled to myself because having lived a portion of my youth in Louisiana with many Texan friends to boot, and now residing north of that Mason-Dixon up in Pennsylvania, this guy was spot-on in that "very friendly and courteous" department (lol). So I jumped at the chance to save $$$ and ordered a new battery. Awesome website. Easy to find my exact product using my service tag number (nice touch)! I received item much quicker than expected (for real). When tech returned a few days later to install a new hard drive, as a courtesy he popped in the new battery. Of course, your how-to video would've worked too (yep, I watched it). Bottom line? I'm more than pleased with y'all and promise to share my good fortune with family and friends (for sure)! God bless.

Everything was great with the product

Everything was great with the product. Fitted and worked perfectly. Shipping was exceptional, especially since it was international

delivery was on time and well packaged

delivery was on time. I had an issue when I installed new screen for my laptop. I reached out to there support people and there knowledge and great service guided me to troubleshoot what i did wrong. New screen works great. would highly recommend purchasing from them.

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