From Start to Finish
From start to finish; whether you're an IT professional, savant, or even a novice, everything went exactly how you would want it to go.
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Parts People (www.parts-people.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 25% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-11.
From start to finish; whether you're an IT professional, savant, or even a novice, everything went exactly how you would want it to go.
Great experience, they accepted the return of the wrong Dell battery and sent the correct one which fit right in and it works great. The laptop even identifies it is a true Dell battery and not a knock off.
So I send in my Dell G3 laptop that won't power on. So they replace the Mainboard. I also send with my laptop a BRAND NEW power supply. When I get the laptop back I received a lower quality DIFFERENT power supply and my Dell G3 suddenly has a partially swollen battery that was different than what was in my Dell when I sent it in. Luckily I took photos of all of the other internal components (memory, upgraded NVME SSD, upgraded Wireless NIC) but didn't take a photo of the battery or power supply. There were also some internal component screws missing. If you have to get your Dell laptop fixed I would send it to them but make SURE you take photos of all of your components and include printouts with your laptop when you send it to them..
Parts arrived as promised. Very satisfied.
Easily searched and purchased the part i needed. Received it in a few weeks because i live outside of the US. Glad i found your site online.
The Website and Youtube videos were an exceptional help. It would have been even better to show the reverse procedure and mention that the screws around the plates were different sizes. The part arrived in tact and was securely packaged. I don't usually rate a five-star, but this company deserves it.
Exactly what I needed delivered quickly and reasonable price. Thank you!
Very pleased with the transaction. The computer Screen was "screwed up". Quick to order replacement screen, quick delivery, and easy installation. Stephen Clemans
A Dell service tech recommended y'all as he said you were very friendly, courteous, professional, and would save money. I chuckled to myself because having lived a portion of my youth in Louisiana with many Texan friends to boot, and now residing north of that Mason-Dixon up in Pennsylvania, this guy was spot-on in that "very friendly and courteous" department (lol). So I jumped at the chance to save $$$ and ordered a new battery. Awesome website. Easy to find my exact product using my service tag number (nice touch)! I received item much quicker than expected (for real). When tech returned a few days later to install a new hard drive, as a courtesy he popped in the new battery. Of course, your how-to video would've worked too (yep, I watched it). Bottom line? I'm more than pleased with y'all and promise to share my good fortune with family and friends (for sure)! God bless.
Always have the parts I need at reasonable prices. Fast shipping too, been using them for years.
Everything was great with the product. Fitted and worked perfectly. Shipping was exceptional, especially since it was international
I received the exact fan which I needed to repair my notebook computer. It came a day earlier than expected and the price was reasonable.
delivery was on time. I had an issue when I installed new screen for my laptop. I reached out to there support people and there knowledge and great service guided me to troubleshoot what i did wrong. New screen works great. would highly recommend purchasing from them.
Excellent product, quick shipping. What more can you ask for?
amazingly swift and affordable despatch from USA to South Africa
Everything ok, reasonable prices
Received part. Excellent service
very fast, fair price, good fit
Great service, great repair video, and fast delivery. So nice to be able to do the repairs myself!
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