Payne Glasses LLC (www.payneglasses.com) has a 4.7 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
d
db · 2 reviews · Verified · Experienced 2026-07-17 ·
★★★★★
Nothing wrong
Nothing wrong, just very very limited selection of free frames...not happy with the selection
Reply from Payne Glasses LLC2026-07-23
We appreciate your honest feedback. Our complimentary Free Frames collection is refreshed every two weeks with new styles and colors, so there's always something new to discover. We hope you'll check back—every customer can claim up to two free frames each year. Thank you for taking the time to let us know.
An easy ordering experience and plenty of frame choices make finding the right pair that much easier. Thank you for taking the time to leave a review.
K
Kim · 2 reviews · Verified · Experienced 2026-07-15 ·
★★★★★
Replacement pair =
Payne Glasses has been helpful and patient while replacing a pair of glasses that did not fit appropriately. it took us several emails to consider the resolve, and Payne folks were patient and answered my questions.
Reply from Payne Glasses LLC2026-07-23
Working through a replacement together and finding the right solution is what good support should do. Thank you for giving us the opportunity to make things right and for sharing your experience.
Thank you for your review! We're thrilled to hear you found the ordering process quick and easy and that you were happy with our prices. We truly appreciate your support and can't wait for you to receive your new glasses—we hope you love them!
You make it so easy to choose frames and the specs are very clear. Your prices are amazing. Free shipping. Build your own pair is very convenient and re-assuring.
Reply from Payne Glasses LLC2026-07-23
Building your own pair with clear information every step of the way should feel simple and reassuring. Thank you for the kind words.
M
MARY · 4 reviews · Verified · Experienced 2026-06-22 ·
★★★★★
Payne Glasses 5 Stars! ⭐️
I’ve ordered from Payne Glasses for years, and am never disappointed! The price you can’t beat, the quality has been outstanding, and the fit is always perfect. My glasses arrive quickly, and exceeded my expectations every time!
Reply from Payne Glasses LLC2026-07-23
Thank you for being such a loyal Payne Glasses customer! It means so much to hear you've continued to trust us over the years. We're delighted you've consistently enjoyed the quality, value, fit, and fast delivery. We truly appreciate your support and look forward to helping you with your next pair!
I have been ordering from Payne Glasses for years! The quality is outstanding and the you cannot beat the price! I am also pleased that I can obtain reimbursement as an out-of-network provider on my vision plan.
Reply from Payne Glasses LLC2026-07-23
Thank you for being a loyal Payne Glasses customer! It means so much to hear you've trusted us for years and continue to enjoy the quality and value we strive to provide. We're also glad your vision plan's out-of-network reimbursement helped make your purchase an even better experience. We truly appreciate your continued support and look forward to helping with your next pair!
4th pair of glasses; all of them have been perfect, and they last a long time. I order new ones every time my prescription changes. Quality is excellent, price is very good & ordering is easy.
Reply from Payne Glasses LLC2026-07-23
Coming back for a fourth pair and seeing the same great results each time is the kind of consistency that means the most. Thank you for your continued trust in Payne.
The website was very easy to use and thorough. I like that I was able to try on the glasses. There were plenty of frames to choose from to order as sunglasses. If you know the frame sizes that look best on you and you know your most up currant prescription, you are set to go. My sunglasses are attractive the prescription is correct. I’ve never had prescription sunglasses before and I am very satisfied.
Reply from Payne Glasses LLC2026-07-23
Thank you for sharing your experience! We're so glad your first pair of prescription sunglasses was a success and that the prescription, fit, and style all came together just right. It's great to hear our virtual Try-On and wide frame selection helped make the process easier. We appreciate you choosing Payne Glasses and hope you continue enjoying your new sunglasses!
The prices are phenomenal, inputting the prescription is extremely easy and the selection is vast. I started off with 6 frames, got that down to 3 then asked friend n family to help with final pair and the majority picked the pair that I really liked. More than likely I'll still get the other pair. I'm definitely recommending this site to anyone I know that's looking for new glasses or even just frames.
Reply from Payne Glasses LLC2026-07-23
Finding the right pair, narrowing down your favorites, and ordering with confidence is exactly the experience we hope for. Thank you for recommending Payne to your friends and family.
This is my first time ordering from your company. The price is what attracted me, once I receive my sunglasses I will be able to have more of a review. I will say the website is a bit annoying; if you looked at a pair of frames and want to continue shopping, it takes you back to the beginning. You have to scroll through all the frames you previously looked at until you find where you left off.
Reply from Payne Glasses LLC2026-07-23
Thank you for giving Payne a try. We appreciate your feedback on the website experience, as comments like yours help us continue improving. We hope you're enjoying your new sunglasses and look forward to welcoming you back.
I been ordered my prescription glasses throu pagne glasses for over 7 yrs ordered at lleast 20pairs of glasses last time was my first time glasses came a little smaller than I expected , I reach out to them and address the issue without Hesitation offered my choice of keeping the old pair for spare or returning with a shipping fee I decided I always need a a spares one for emergency cuz I lost my glasses all the time , so they offer me a 50% replacement code on my next pair so I’m completely happy with that thank you PagneGlasses your the best :))
Reply from Payne Glasses LLC2026-07-12
Twenty pairs over seven years is about as strong a vote of confidence as we could ask for. Standing behind our customers when something isn't quite right is an important part of the Payne experience. Thank you for your incredible loyalty over the years.
So far my experience has been great and it's the 1st time I've ever ordered prescription glasses. So I'm hoping that they will be worth it.
Reply from Payne Glasses LLC2026-07-12
Ordering prescription glasses online for the first time is a big step. Thank you for giving Payne a try—we hope you love your new glasses, and we're here if you need anything once they arrive.
I have ordered 3 pair of glasses and I'm very satisfied with all of them! Ordering is easy and I receive them in the mail in about a week! Highly recommend!
Reply from Payne Glasses LLC2026-07-12
Coming back for a third pair and recommending Payne to others is the kind of confidence that means the most. We truly appreciate your continued support.
I cruised through your website compiling my order, adding my prescription and proceeded to the Cart for check-out. I went through the check out process and received an error message that there was a problem with my payment method and to please retry. I redid the process and received the same error message, but now my order was not in the Cart and the Payne website posted that I had not placed any orders. I checked my bank account and the funds were in the process of paying for my order. I called customer service and informed them of the situation and I received my order's placement confirmation by the end of the day. They had me worried for a bit, but all is well! 😁
Reply from Payne Glasses LLC2026-07-12
When something unexpected happens during checkout, getting it resolved quickly is what matters most. We're glad our team could get everything back on track, and we appreciate you taking the time to share your experience.