Paypal

they would not dispute a fraudulent transaction

I opened a paypal cashback mastercard last year. A few months ago, someone added his name to my card and withdrew about $1600 from my account. I disputed this and was told by paypal that it was a personal transaction so they would not refund the money. They would only ask the person to give the money back. Obviously, the person did not give the money back, and I had to pay it. Then paypal sends me a letter saying they were closing my account because of too many disputed transactions. I did not mind closing the account as I was going to close it anyway due to their insufficient security, but I was looking forward to closing it myself as soon as I paid it off. Years ago I had trouble with paypal (not the credit card) but was hoping they had gotten better. I would strongly discourage anyone from opening a credit card with paypal, and I plan on closing my regular account with them as well.

Bunch of robbing bastards

Not happy with PayPal for 25 yes…

I'm mostly happy with PayPal for 25 yes or more now . But in the last few months I had to open 2 disputes with a seller. 1st one eventually got sorted after a lot of going back and forward... But the second one was worse. When open a dispute they go get information from the seller. And come back for more information from you . Fair enough.. but I'd told them I was not shipping back the item because the last time with the same seller I paid €25 shipping cost back to china for a €10 item . The company didn't refund me like they had said in emails they would but instead gave me a tokens/voucher. So this time I told PayPal this again and told them I will not ship back .. but since then they are asking me for more info because the seller wants it shipped back ( it's €5 ) and will cost €20 to ship back. But I can't reply to PayPal because of there system. It's asking for shipping number and tracking number. Which I don't have obviously don't have.. so I can't reply.. for a €5 I'll give up . But it's wrong. Thanks AliExpress

PayPal does the work very well…

PayPal works as it should, buyer protection in my situation, was used against a problematic and not so nice situation, PayPal went through all documentation and did a full refund. Thank you.

I disputed two payments with PayPal as…

I disputed two payments with PayPal as I’d bought items that were missing pieces. I opened a dispute, paid return postage, gave the tracking. My items got stuck in customs and only the addressee could release them which they wouldn’t do! PayPal denied one claim because they said the return hadn’t reached the seller but they went in favour of my second dispute even though these were exactly same. How can you deny one and go in favour with the other. They have done anything but help and when I’m trying to complain they keep saying my complaint is denied, I’ve waited over a week for a supervisor to call and still no one has…Not good customer service!!

One star is too many this company is…

One star is too many this company is the worst company on the planet I hate it with a passion

Terrible platform

Terrible platform. They have completely meaningless security checks, zero customer support, and nothing works with PayPal. The only thing you get from them is lost nerves and total stress.

Money was stolen from me via PayPal and…

Money was stolen from me via PayPal and when I put in a dispute I was told there was no evidence of unusual activity. No one should trust PayPal. Their rating is negative 5000.

Do not use paypal anymore

To be fair, I would love to give paypal no star but I can not as they do not have option for no star . They are such a awful paypal. Try to help scammer to get money from buyer. Do not want to talk more. That’s enough for those who have had bad experience with paypal will understand

Close your PayPal accounts YESTERDAY before it happens to you.

I have an acount with them for 13 years, I swear by them to anyone that is looking for a starting point to be financially responsible. I used their credit card, savings and now, after supporting a creator on a crowd funding site that they themselves have a partnership with, banned my account over $5. To make it worse, it's the first week of the month. You know, the first week to pay rent, utilities, and phone carrier. They are holding hostage my $6k which is all the money I have over $5. There needs to be a petition that fines 3rd party payment processors from preventing people having access to their money. To many, that is their life savings. Fine them per account and for each day they refuse to knock it off, triple the fines. Make them have the fear of God, get sued by their shareholders for acting a fool, and be made example of for the rest of history. They are no more than thieves and deserve to have this blackmark on their resume when they go apply to McDonald's. Close your PayPal accounts people. You cannot trust them. They would rather burn their own business to the ground than to do what is right.

Permanently Banned with No Explanation

My experience with PayPal has been extremely disappointing. My account was permanently banned, and I was never given a clear explanation for why. As far as I know, I did not violate PayPal's Terms and Conditions, yet I was permanently restricted from using the service. What frustrates me most is the lack of transparency and the inability to meaningfully appeal the decision. Being permanently banned without a specific explanation or a fair opportunity to challenge it left me feeling powerless and unheard. I've also learned that other people I know have had similar experiences, which makes me question whether PayPal's account review process is consistently fair and transparent. While I can't speak to the reasons behind anyone else's case, the pattern I've personally observed has raised concerns for me. I believe customers deserve clear communication, an explanation for major account actions, and a genuine appeals process. Until those areas improve, I cannot recommend PayPal based on my experience.

Trusted PayPal for years, not anymore

Got scammed, and PayPal just auto-closes cases. It is easier for companies to abuse PayPal rules. I got fake concert tickets, and PayPal told me that since they were delivered there is no problem. Then I reopened the case saying the tickets were not as described, and the seller just told PayPal that the tickets (fake) had the name on them as I ordered. So again auto-closed. I used to rely on making payments via PayPal, since I knew that in any case they would support me. But not anymore. Their customer service is another dead end. I ask them to connect me with a manager, they just ignore it and close the chat.

PayPay has very poor Customer Service

PayPay has very poor Customer Service. I would never recommend this App to anyone. They claim to offer services to deposit money, pay bills, pay people and then they shut you down for doing just that. If I could, I would rate them a zero

Horrible and terrible customer service from Paypal.com

Paypal is just full of scammers, I raised a dispute about one transaction from reverselook for scamming me and my account was restricted and inspite of complainning to customer service they kept hanging my calls without help. Earlier because of scam and fraud issues i had changed my old number and updated on paypal but they still using my old number to identify me which has caused chaos. They ask you to go through security questions,email verification,then text or whatsapp i told the customer service that my old number is gone am on new number yet for 2 hours they kept taking photo id,face scan and still cant verify which was pathetic. I want my refunds for the scammed amount and am going to make a police complaint aswell about this ongoing issue.

Worst company i don't recommend them!

They do not read issues properly and…

They do not read issues properly and just close the case as resolved when it is not. Customer service is as much use as a chocolate teapot too. 🙄

I have been unable to access my…

I have been unable to access my account. I attempted to reset my password, but the system repeatedly stated that it did not recognise my details. After spending a considerable amount of time trying to find a customer service contact number, I finally managed to get through to your automated system, which did recognise my details—clearly confirming that my account exists. However, after waiting on hold, I was disconnected twice without receiving any assistance. This level of customer service is completely unacceptable. It is extremely frustrating that your company appears to have made it unnecessarily difficult for customers to obtain support when problems arise. While you have no difficulty taking customers' money, you seem to have invested very little in providing effective customer service when it is actually needed. As a result of this experience, I have lost confidence in your company. Customers deserve accessible support, reliable systems, and timely assistance—not endless obstacles and automated processes that fail when they are needed most. I expect this issue to be resolved promptly and for you to review the way you support your customers, as my experience falls well below the standard I would reasonably expect.

I got banned from PayPal for no reason

When I was checking my PayPal account my account got banned for no reason just because I wasn’t using it as much and tried to call PayPal customer service to be able to either reactivate or close the account and make a new one. So they decide to keep my account banned and not using PayPal services at all. I wouldn’t not recommend them and use a different payment service since there payment service is completely out of date.

PayPal protects their client not the consumer.

My experience is Paypal protects their client, not the consumer. Paypal is not to be trusted if a person makes a purchase and doesn't receive the item. It doesn't matter if you payprotect.

I paid my PayPal balance in full

I paid my PayPal balance in full. They took the money, cleared my balance and then refunded it to my account. They then charged me a late payment fee. I then tried to close my account but the telephone number for PayPal credit is invalid. I tried to set up my direct debit again to pay the balance and it kept saying that I already had a bank account attached. PayPal are the biggest frauds ever. I’m trying to pay off the account and close it but they just won’t let me.