Perfume.com (www.perfume.com) has a 4.4 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 96% of negative reviews. Last updated 2026-08-10.
What people say
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William Victor · 3 reviews · Verified · Experienced 2026-06-22 ·
★★★★★
Guerlain Vetiver IS a trusted classic…
Guerlain Vetiver IS a trusted classic and never disappoints. No problems with delivery or ordering - will order from you again.
Reply from Perfume.com2026-07-07
Hi William Victor!
Thank you for your kind review and for shopping with Perfume.com!
We are glad your favorite Guerlain Vetiver continues to impress and that your ordering and delivery experience was smooth 📦
We truly appreciate your trust and look forward to your next order.
We look forward to serving you again soon!
Hi Brouce!
Thank you for your feedback and for choosing Perfume.com!
We are pleased your order arrived quickly and at a great price 📦
It is always our goal to deliver a smooth experience from checkout to delivery.
We look forward to serving you again soon!
Love this site .Strongly recommend it and will keep ordering,I Love using ,After pay
Reply from Perfume.com2026-07-06
Hi Danny Armenta!
Thank you for your recommendation and for shopping with Perfume.com!
We are glad you are enjoying the ease of ordering and the flexibility of payment options available 💫
It is great to hear you plan to keep coming back for more.
We look forward to serving you again soon!
Very happy with my purchase. Perfume.com has my vintage(Paloma Picasso)perfume at very reasonable prices. Thank you!
Reply from Perfume.com2026-07-06
Hi Sandi Townsend!
Thank you for your feedback and for choosing Perfume.com!
We are happy to know you found your vintage Paloma Picasso at a great price and are satisfied with your purchase 🌸
It means a lot to us to help you enjoy timeless fragrances at a value you appreciate.
We look forward to serving you again soon!
I love everything I got!! So cool they have all the perfumes I grew up with
Reply from Perfume.com2026-07-06
Hi Janel Long!
Thank you for your review and for shopping with Perfume.com!
It is wonderful to hear you are enjoying your fragrances and finding the classics you grew up with again ⭐
We are glad our selection brings back those special memories while offering great value.
We look forward to serving you again soon!
Hi Jesse!
Thank you for your review.
We are happy to know you are satisfied with your experience. ⭐ We truly appreciate your support of Perfume.com.
We look forward to serving you again soon!
Hi Pamela!
Thank you for sharing your feedback.
We are glad you enjoyed your fragrance. 📦 We are sorry the delivery took longer than expected and appreciate your patience. Your comments help us continue improving our service.
We look forward to serving you again soon!
Very pleased with my selections will definitely make future purchases
Reply from Perfume.com2026-07-03
Hi Drew!
Thank you for choosing Perfume.com for your first purchase.
We are thrilled to hear you were pleased with your selections and are excited to know you'll be shopping with us again. ✨ We truly appreciate your trust and support.
We look forward to serving you again soon!
Hi Diane!
Thank you for your wonderful feedback.
We are delighted to hear your order arrived quickly. 🚚 Your support means a lot to everyone at Perfume.com.
We look forward to serving you again soon!
My Mother bought the cologne for my birthday. She was concerned she did not know when I would receive my gift the cologne. She was not happy about that. Other than that she was okay with everything else.
Reply from Perfume.com2026-07-03
Hi Kristopher!
Thank you for sharing your experience with us.
We are happy to hear your mother was pleased overall, and we hope you enjoyed your birthday gift. 🎁 We understand her concern about not knowing exactly when it would arrive and appreciate your feedback as we continue working to improve the shopping experience.
We look forward to serving you again soon!
My product came wrapped well and in a timely manner
Reply from Perfume.com2026-07-06
Hi Michelle Williams!
Thank you for sharing your experience and for choosing Perfume.com!
We are glad your item arrived well packaged and within a good timeframe ✨
It is always our aim to ensure every order reaches you safely and efficiently.
We look forward to serving you again soon!
I’m always getting good smelling cologne and it’s last me for a very long time. I appreciate the service y’all do excellent work my items that I ordered arrive on time and I appreciate it all y’all have a blessed wonderful Friday.❤️❤️❤️❤️⭐️⭐️⭐️⭐️⭐️
Reply from Perfume.com2026-07-06
Hi Bryant Osbourne!
Thank you for your kind words and for shopping with Perfume.com!
We are delighted to hear you are enjoying long lasting fragrances and reliable on time delivery 🚚
Your appreciation truly motivates our team to keep delivering excellent service.
We look forward to serving you again soon!
Like the fregance it took a little long for delivery
Reply from Perfume.com2026-07-03
Hi Eva!
Thank you for taking the time to share your experience.
We are glad you enjoyed your fragrance. 📦 We apologize that the delivery took a little longer than expected and appreciate your patience and understanding.
We look forward to serving you again soon!
Hi Jim!
Thank you for your wonderful review.
We are delighted to hear you enjoyed our fast delivery and great prices. ✨ It means a lot to know you'll be returning to shop with Perfume.com.
We look forward to serving you again soon!
I placed an order which I have in the past several times and it got sent to an address that I have no idea where it was sent to except it was blue Springs Missouri, Suite 300 and I live in the state of Kansas and I called them and they said that they could not refund my money or product due to incorrect address shipping address well I don't know this address in blue Springs Missouri. I don't know where they got it from so I will never buy from perfume.com again because of this reason, I am out my money and product they don't standby their product
Reply from Perfume.com2026-07-03
Hi Shannon,
We are very sorry to hear about your experience and understand how frustrating this situation must have been.
After reviewing your order, we found that the shipping address was automatically provided through your Apple Pay account during checkout. While we always want to help whenever possible, we are unable to accept responsibility for an incorrect shipping address submitted with an order.
To help prevent issues like this, there are 3 opportunities to verify the shipping information before an order ships:
-During checkout, where you can review and confirm the shipping address before completing your purchase.
-Immediately after placing the order, when the shipping address is displayed on the confirmation screen.
-In the order confirmation email, which includes the complete billing and shipping information for a final review.
If there is anything else we can assist you with, please don't hesitate to reach out to our Customer Service team. We are always happy to help.
Hi Patricia!
Thank you for your kind feedback.
We are delighted to hear your order arrived quickly and that you were happy with the authentic fragrance. 💫 Thank you for choosing Perfume.com.
We look forward to serving you again soon!
You had the perfume from my youth at a fair price and delivered in a timely manner.
Reply from Perfume.com2026-07-01
Hi Alma!
Thank you for sharing your wonderful review!
We're so happy we could help you reconnect with a fragrance full of fond memories. ✨ It's great to hear you found it at a fair price and that your order arrived in a timely manner.
We look forward to serving you again soon!
EASY TO ORDER ONLINE, FAIR PRICES, SMOOTH DELIVERY
Reply from Perfume.com2026-07-02
Hi Ariel!
Thank you for your great review!
We're happy to hear you found our website easy to use, enjoyed our fair prices, and had a smooth delivery experience. 📦 Thank you for choosing Perfume.com.
We look forward to serving you again soon!
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Arif Hakim · 1 review · Verified · Experienced 2026-06-17 ·
★★★★★
Very Disappointed with My Latest Purchase
Guys, I've bought perfumes from this website several times, and I've never been disappointed until now. I purchased two bottles of Hawas by Rasasi, but this time it literally feels like you only sent me water and alcohol. The fragrance barely lasts and smells nothing like the previous one you send me. Unbelievable. I will never buy from this website again.
Reply from Perfume.com2026-07-02
Hi Arif!
Thank you for sharing your feedback.
We are very sorry to hear about your experience with your recent purchase of Hawas by Rasasi. We understand your disappointment, especially since you have been satisfied with your previous orders. 📦 All of our products are carefully sourced and checked for authenticity, and in cases where you are not fully satisfied, we do offer a return option so our Customer Service team can review and assist you further.
We have also noted that a return label was already provided for your order, and we kindly encourage you to use it so we can properly investigate and resolve this for you. If you need any further assistance, please reach out to our support team and we will be happy to help.
We appreciate your past loyalty and hope to make this right for you.
Hi Geneva!
Thank you for sharing your feedback!
We're glad to hear you found the bottle quite pretty and elegant. ✨ We are truly sorry to see that your experience did not fully meet your expectations. We would love to understand more about your experience and see how we can improve, so please feel free to reach out to our Customer Service team for further assistance.
We appreciate your time and hope we can serve you better in the future!