PetLink (www.petlink.net) has a 4.3 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 38% of negative reviews. Last updated 2026-08-10.
Loved the collar but she only had it on a few months & now it’s gone!
Hi Polly, we're sorry to hear about your collar. If you want to get a new one, we have specials that include discounts all year long. Check your email and you should be able to find one that is still active :) Thank you, The PetLink Team
Hi Clinton, thank you for the review! We wish you and your pets the best :) Thank you, The PetLink Team
I had trouble signing into my account, asked for help, they got back to me, ordered a new tag. Thank you
Hi Loretta, thank you for the great review! We are thrilled we could assist you in a timely manner. We wish you and your pets the best :) Thank you, The PetLink Team
I have 3 different gps trackers on my dogs. Although I like Petlink better than Fi, it's still not as good as Tractive. The battery does not last as long. What I do like is the velcro band for attaching to the collar (but my dogs are short haired -- I don't know how it would do on a fluffy dog whose fur would get caught. I've had this gps for about a month, and it has given me 1 false notification stating that my dog had left and he had not. I get them quite often with Fi.
Hi Max, thanks for the great review! We wish you and your pets the best :) Thank you, The PetLink Team
My cat Dar wears AirTag but loses her collar a lot. In the past she always came home after a few days. I could always see where she was. Dar hadn't returned in over a week and I realized her tag had not moved for 2 days. I realized I could not find her that her collar was off. I was so upset that I didn't know where she was or if she was hurt. I was just getting ready to post about her on line when I received an email from PetLink that a person had found Dar. They provided me with the name, phone number and email. I made the connect and have my baby back. They also followed up with email to make sure I was reconnected with Dar. This is a fabulous service. If not for PetLink the person finding my cat would never have found me or me her. I would never have a cat without it
Hi Lynne, thank you for the amazing review! If you would like to share your story with photos to us directly, please email us at [email protected]! We would love to share it with photos to our socials :) Thank you, The PetLink Team
When my Cat went missing, I did get a email and message about the rescue place that found my Cat and scanned the chip - so they are legitimate
Hi Jonathan, thank you for the review! We're so happy that we could help you get reunited with your cat! We're always here to help, and wish you and your cat the best :) Thank you, The PetLink Team
I really love that I can keep track of Amira wherever she and I go. It’s a blessing to be able to keep an eye on her when she goes outside to play. Unfortunately, during one of our trips, I lost the charger and probably left it at a hotel. I was easily able to reach out and find a replacement. Service was great.
Hi Marta, thank you for the great review! We're happy that PetLink can offer peace of mind when travelling! That's exactly what our microchips and GPS are for. We wish you and your pets the best :) Thank you, The PetLink Team
It was fast and easy. this is the second time I have ordered this type of collars. I love the flat tag that is slid on to the collar no hanging tags prevents accidents.
Hi Mary, thanks for the great review! We wish you and your pets the best :) Thank you, The PetLink Team
The website was user friendly and enabled me to locate the item I was looking for and purchase it.
Hi Michael, thanks for the fantastic review! We're happy you found the site user-friendly and were able to get where you needed to go. We wish you and your pets the best :) Thank you, The PetLink Team
They have always been professional, courteous and responsive to any communications I have had with them.
Hi Kay, thanks for the great review! We have an excellent customer service team who is here to support you 24/7 for lost and found pets. We wish you and your pets the best :) Thank you, The PetLink Team
My shipment was promptly sent and CORRECT! Easy to order and right on time.
Hi Melissa, thanks for the wonderful review! Happy you could get your items when you expected. We wish you and your pets the best :) Thank you, The PetLink Team
I saw a T-shirt that I really liked and needed to order it by a specific date in order to get it by Father's Day. It arrived on time and looks good. I look forward to wearing it around town.
Hi Glenn, thank you for the great review! We hope you love the t-shirt and wish you and your pets the best :) Thank you, The PetLink Team
Hi Michelle, thank you for the great review! We hope you love your products and wish you and your pets the best :) Thank you, The PetLink Team
The tags we have ordered from them are of the highest quality. The printing lasts forever which doesn’t happen on all tags. The glitter is just an added bonus. :) Love them!
Hi Lynn, thanks for the awesome review! We love the glitter tag too, it's one of our most popular items! We wish your and your pets the best :) Thank you, The PetLink Team
When you need replacement tags, it's best to go to the original source.
Hi there, thank you for the great review! Our tags on our store are definitely best in class and perfect for any dog or cat. We wish you and your pets the best :) Thank you, The PetLink Team
very easy website to you. Fast delivery
Hi Patricia, thank you for the great review! We hope you like your products and wish you and your pets the best! Thank you, The PetLink Team
I was told by my vet there was no fee beyond the cost of the microchip for registering my dog, but the AI loop that masqueraded as "help" made finding that impossible. Update: despite the appearance that PetLink has reached out to help, in fact without paying the fees, there is no way to register. Go with a different company.
Hi Kristine, we apologize for the inconvenience. If you are still in need of assistance, please reach out to us [email protected]. One of our customer service agents will assist! If you send us your pet's microchip number, we will be able to check our database and help you to resolve this matter. Thank you, The PetLink Team
Hi Lois, thank you for the great review! We wish you and your pets the best :) Thank you, The PetLink Team
Easy to navigate and use especially if you already have an account. Also, great products and prices.
Hi there, thank you for the great review! We wish you and your pets the best :) Thank you, The PetLink Team
64 reviews matching