PetLink (www.petlink.net) has a 4.3 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 38% of negative reviews. Last updated 2026-08-10.
Thank you for the ease of placing an order. Only recommendation would be once we gave a particular pet's microchip #, it would be easier to have a link to it and just be able to confirm that the microchip number is correct. Just a suggestion especially with technology today.
Hi there, thank you for the inquiry! We'll look into this - we wish you and your pets the best! Thank you, The PetLink Team
Considering I hadn’t known what type of tracker I had picked, Over-All the Device is pretty clever. I thought I was buying a tracker that was able to track my already Lost Dog, but it turned out I needed to connect it to him by collar or attachment. Though it was devastating cause i still haven’t found him, id say this device is Perfect for those (with their companions) who need a quick-fix for a Simple yet Legit tracker. **for those who dont understand, this is simply a TRACKER and not MICRO-CHIP** lol :)
Hi there, thank you for the kind review but we are saddened to hear you haven't found your dog yet. Make sure that you open a lost pet report for them in PetLink.net, and please contact us at [email protected] / 1-877-738-5465 if you need any assistance. Thank you, The PetLink Team
I love the product, and when my dog chewed up the device, PetLink gave me a new one, free of charge. My only reason for not giving 5 stars, is that email is the way to communicate, and sometimes takes days for a problem to be solved. In my case, I was a wreck during the week my dog wasn't trackable. I wish customer service could act quicker.
Hi Kathy, we apologize for the delay in response. We were out of the office Monday, 4/6 for the observance of the Easter Holiday. We try to get back to all of our inquiries as soon as possible, and we sincerely apologize for the inconvenience. Please let us know if you need assistance with anything else! Thank you, The PetLink Team
Well I called to get my phone number changed I couldn’t do it on the computer due to my eye problems and I’m a senior citizen but the person helped me but I had to pay 4.95 cause I ask her to do it for me I couldn’t due to my eye problems. I gotta stop this survey due to my eyes I wish you had something for senior that on disability
64 reviews matching