About Potensic
Data updated- Website
- www.potensic.com
- Category
- Construction & Manufacturing
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 120 reviews
- Replies to negative
- 66% (25/38)
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About this business
Potensic® is a blooming enterprise specialized in creating a variety of drones and committed to achieving consumers' flying dreams. Drawn from some of the biggest players in the industry, our team of experts has a broad range of experience in creating some of the very best tech products on the market and their extensive expertise are integrated into all aspects of our drones. We believe that like height, innovation is limitless. So, adhering to a user-oriented philosophy, which combines aesthetics and practicality, we strive to do the unimaginable and apply it practically into everyday life. We're passionate and relentless creators, engineers, developers, researchers and marketers, devoted to creating high-quality, yet affordable products backed up by friendly, responsive service that delights our loyal customers around the world.Customer Support: [email protected]
Written by the business, not verified by us.Is Potensic legit?
Potensic (www.potensic.com) has a 4.3 out of 5 rating on OK.one, based on 279 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 66% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional camera quality, stable flight performance even in harsh windy conditions, and the remarkably clear photographs captured during various outdoor flights. Consumers deeply appreciate the extremely helpful support team, intuitive beginner-friendly controls, and fast replacement service when unexpected accidents happen. However, some people mentioned experiencing frustratingly slow customer service response times, communication challenges, and completely unresolved technical difficulties with their devices. A few reviewers also noted persistent difficulties regarding faulty connection cables, unexpected equipment errors, and frustrating charging equipment failures during daily usage.
Auto-generated from all reviews of this business. For reference only.What people say
Returned drone per policy guidelines.
I ordered a drone and had problems understanding how to operate the device. I decided to return the drone and contacted Potensic. A representative sent a speedy reply and provided direction for the return. The return went smoothly. A representative replied to my follow up emails and sent confimation that the drone was recieved and a refund had been issued.
Potensic is stepping up their game
As an owner of other drone brand mini series I really enjoy flying this Potensic Atom 2 drone. I love some of the features that I wish my other mini drones had. I can't wait to see what this company will come up with next. I fly the Potensic Atom 2 more than I do my other drones so that's saying something about what Potensic is doing right. Keep up the great work.
The drone is amazing!!
The drone is amazing!!! Great photos and videos. I recieved mine as a Christmas present and have now spent enough time flying it where I feel I can leave an honest review. It does take a bit to learn how to fly, understandable, and that’s why they have beginner mode programmed in. Once you feel like you are able to fly you can turn off beginner mode and away you go. Highly recommend this drone and the company
My Main Drone For My Clients Content Creation
This drone with the firmware updates is phenomenal.. This drone offers features only the more expensive drones have. I live is Southern California where this drone shines .. flying at the beaches and flying at the desert. The features below are what sealed the deal. I compared this drone with the other major brands . Those brands didn't offer the features the Potensic Atom 2 offered. I am able to provide a better service to my clients -1/2" Sony CMOS Optical Sensor -Waypoints(plan online and offline) -AI object tracking -AI night mode -4k resolution 30 frames per second -Up to 4x Zoom -Up to 32 minute flight time -P-Log for professional custom color grading -HDR mode in every resolution -16:9 Aspect Ratio for all social networking platforms -Level 5 wind resistance -Remote Control is extremely customizable with the flexibility to reprogram button settings -Official Potensic Atom 2 ND filters
Good Quality
The Potensic Customer Service Team - responsive
The Potensic Customer Service Team has made the whole process of getting my drone repaired very easy. They have been clear, thorough and responsive.
I've been waiting to try out new shades…
I've been waiting to try out new shades on my potensic atom. I will soon, weather and all in maine. I like both the P & P2. Great camera drones. I'm amazed at the distance they will fly. I've had the P2 out nearly 2 miles and it comes back every time. Ive also used them for photos on the schools I inspect. Great pictures.. Great drones. Ed J
ND filters
Love the design, every drone company should pay attention!!
Does a great job shipping
Does a great job shipping. I don't like having to pay extra for insurance.
Great little drone at a good price
Great little drone at a good price. Absolutely love the drone.
I have really enjoyed my Potensic ATOM…
I have really enjoyed my Potensic ATOM 2 and PTD-1 controller. I have found them to be extremely capable for the price and I’ve been having an absolute ball flying them. In addition, my interactions with customer support have all been helpful and professional. I would definitely recommend this drone to anyone who was interested.
Snow delay
Arrived late, forgiven as was a blizzard Easy to set up Easy to fly Still working on piloting but all makes sense
Due to weather have not been able to…
Due to weather have not been able to fly much but drone did very well in 15 knot winds so like it very well
Air tracking function resolved
The person's name who helped me resolve the issue was Kiki. What happened was i couldn't figure out how to use the ai tracking function but Kiki told me how to activate the function and when I tried it, it worked with no issue. Thanks again for the help.
Great overall experience
I purchased the Potensic ATOM 1 drone refurbished on eBay about 9 months ago. The drone flies beautifully, has a great camera, and is very high quality. I have contacted Potensic Support on various occasions, and they have been very helpful, always replying quickly and offering great help. I would highly recommend Potensic as a reliable company to purchase from to anyone looking for a good drone.
Drone was good for about a day then…
Drone was good for about a day then started to overheat and got an error message about a gimbal overload. Potensic support is utterly useless. They don’t respond to requests for hours then close the support request after 10 mins of me not responding to their message when they don’t even send a notification that they’ve responded. Buy something else.
Customer service was very good and helpful on…
Customer service was very helpful on resolving shipping
everything was smooth from start to finish love the drone
everything was smooth
The drone I ordered was messed up in…
The drone I ordered was messed up in shipping. Potensic processed a return and replacement promptly with a minimum of hassle.
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