PrintNinja (www.printninja.com) has a 4.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. 87% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
For a company with "Ninja" in their name, they sure are slow!
I disliked how slow the process was to get my initial proof and also how slow my assigned agent was to respond. The prepress instructions were also NOT clear on the website or FAQ and I hope they fix it because it slowed down production significantly. I have 15+ years in the print industry, so I know how to do pre-press and if they'd put the correct way to paginate on the pre-press instructions I would have had my order in time. The finished products, while beautiful, did not arrive in time for my event so now they're just collecting dust until next year.
Reply from PrintNinja2025-11-10
Hi Cheyne, we appreciated the feedback. One of our managers is going to reach out for more information about your experience so we can look for areas of improvement.
I really enjoyed how everyone helped me out and made sure my comic came out perfectly. As someone who hasn't printed before, this was a really informative and easy process thanks to the staff and company resources/articles. The turnaround time and quality was also incredible. I would definitely buy from here again.
Reply from PrintNinja2025-10-21
Good Morning Kailey!
We are so happy to hear your first time partnering with us Domestically was such a success! You can always count on us for thorough and kind communication throughout the process. We are so happy you also found the tutorials and resources to be very helpful. Isn't that digital offset quality outstanding?! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
