Overall
Overall, Prjkt Ruby is sensational, and I love them. My constructive comments at the moment are A) There is no means on the website to make address adjustments when one is traveling. It must be done by phone, and B) I've gotten something like 8 duplicate e-mailed telling me my order has shipped in 3 days' time. It didn't ruin my day or anything, but that many e-mails from a semi-official source tends to mean SPAM or something is wrong.
Thank you so much for your constructive comments! We are currently working to improve the website, including making things like address changes easier. As for the duplicate emails, we sincerely apologize—we updated our system and it resent old email confirmations in error. Thanks again for letting us know, and we really appreciate you continuing to support PRJKT RUBY!