Excellent Services
The claim was submitted and approved for reimbursement. Excellent services and expedite accurately.
Pumpkin Pet Insurance (www.pumpkin.care) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
The claim was submitted and approved for reimbursement. Excellent services and expedite accurately.
Pumpkin has been very good about my claims processing. I did reach out one time because a claim was denied and I felt it was not caused by a pre-existing condition since the doctor couldn't determine what was causing his stomach issues. They listened to my feedback and paid the claim. My only issue is that claims typically take 30 days to process.
The folks at Pumpkin pet insurance are easy to work with and it is a relief to have their support when our pets get in a pickle!
Haves used Pumpkin for several years They have always shown concern and cars for my dogs Filing a claim is so easy and resolution of a claim is just another immediate I’ll never change
The app is easy to navigate. The clear instructions as to how to file a claim and the swiftness of the claim being processed makes Pumpkin a great source for pet needs to be fulfilled! My payment was in my account so fast after claim was filed.
The whole process of submitting claim was very easy. I received text updates as to where we we were at in claim process. Refund was quick.
Pumpkin quickly assessed the estimates and invoices from the dental work our two cats needed, and provided the insured reimbursements for the work. I feel secure that if and when our cats need care, Pumpkin will be there dependably. So when vet bills look a bit scary, Pumpkin insurance gives me more reassurance that I have the help I need.
I believe you guys handled the last claim correctly. Took a while, but the reimbursement was great. Thanks
your care! pet France is now very healthy!
Claims are processed quickly. They let you know how much your reimbursement will be. The staff is professional and friendly
Quick respond, Full protection as promised, If you have any pet, special a young puppy will highly recommend, life brings a lot of surprises and having Pumpkin Pet Insurance gave is a peace of mind.
Excellent experience for a stressful time dealing w pet care. Very grateful.
Claims are being quickly
Amazing support and quick deposit helps when things are tough
Expediency of processing my $7.5K claim. Pumpkin processed our claim in under 10 minutes from submission to approval. Reimbursement was made per our coverage plan and in the bank account the next day. Our dog received the care he needed and is now once again thriving and living his best life.
I’ve had pumpkin insurance for Nyah since April 2021 after getting her as a puppy. Recently, she became ill and has not only had to see her primary vet but also had to go to an internist at a specialty hospital. With the fear of the unknown as to what is wrong with her and the testing that had to be done and the expenses associated with the test, Pumpkin Insurance has been extremely quick in processing her claims for payment reimbursement and has alleviated the stress with the expenses associated for her testing/care and potential diagnosis. Highly recommend!!!
Easy to file both an estimate and final invoice for reimbursement. The reimbursements are promptly paid.
We have had great success with Pumpkin Pet Insurance. Our dog is almost 4 years old and has had MAJOR health issues. We have submitted several claims. The process to submit claims is easy and in most cases they are relatively prompt in reimbursement. Having this insurance has given me peace of mind knowing that I do not have to compromise on Tucker's care due to the high cost of Vet services. I don't know what we would have done with out this insurance.
Easy claims filing process and a lightning quick claims response time.
Pumpkin performed ascadvertized.
60 reviews matching