PUREPLUS

Nice product and great price

Excellent product and reasonably priced.

Looking for good product for my LG refrigerator. I found it here.

Easy to install

Filters fit and are working.

The filters got to me quickly, snapped into place and seem to be working well. I have no way to know if the water is really filtered but seems fine.

Slow response in question about product.

Slow response (about 10 days) in receiving confirmation of shipping and tracking number. Slow response to question about product (12 days) once received. Having a phone number to call from the beginning could have remedied all these issues.

Easy to install

Easy to install, water is pure.

After going back and forth with…

After going back and forth with customer service a few times about the filters not being the correct ones, and trying different things, they are gladly going to make it right and refund my money. I don't even need to return the 3 they sent that do not fit my refrigerator. Great job Pureplus! Appreciate your quick responses.

Fast and good price

They arrived in good time

They arrived in good time, items just as promised.

Fast free delivery and great price.

Great price quick delivery

Too many minerals and plastic in water

Where I live there are too many minerals in the water. They distroy irons and drip coffee makers. Being that my health has not been the best and hearing bad news about plastics in the water on the news I have been using your filters wrapped in gold paper. They filter the most minerals and other stuff I was wondering wher you have a filter for microplastics?

It took 4 weeks 2 emails and no…

It took 4 weeks 2 emails and no response. and I’m still waiting for a return label because I had to order this from another site. I didn’t know if this place was a scammer or not. I’m in the middle of moving. Which it had delay the whole process. It would have helped for somebody to let me know what’s going on while I was waiting for this .So no horrible place to get stuff from.Big word for you guys COMMUNICATION goes a long way.This company needs a phone number that you can reach them because apparently emails don’t work.

I was told to place order & send in my…

**This issue was resolved - thanks so much. I was told to place order & send in my tax exempt certificate & the Invoice would be redone without the tax. I've sent multiple emails with no response from email or telephone number. Very frustrating you don't have a telephone number! However, the office is very satisfied with the product itself.

Fast service, great product

Haven’t received correct filters yet…

Haven’t received correct filters yet return policy unavailable to connect

The filters are a fantastic value for…

The filters are a fantastic value for the price and my concerns and questions were always promptly addressed. I'd be happy to do business with you again!

Works great!

Good filters. I need a set of oring for my PUREPLUS filter canister, please. Where and how do I purchase the

I was sent the wrong cartridges

I was sent the wrong cartridges. They will not go all the way into the unit. The number that I ordered was/is not the number that I received. I received 6 that I cannot use.

The part # I ordered was different than…

The part # I ordered was different than what I received, I asked for a call on your website but have yet to get one. I think I figured i can use the on sent after looking things over. Since I didn't get a call I'm done